Introduction
Wipro is a leading Indian lighting solutions brand that has been in the market for more than 75 years. Wipro Consumer Lighting is a division of Wipro Enterprises that caters to the consumer lighting needs of Indian households. The company has a wide range of products, including LED bulbs, tube lights, panel lights, and more, under various sub-brand names such as Wipro Garnet, Wipro Next, and Wipro Safelite. Wipro Consumer Lighting has an online platform, wiproconsumerlighting.com, where customers can browse and buy their products with ease.
Pros and Cons
Pros: - Wide range of products with varying sub-brands to choose from - Competitive pricing for most products - Easy and secure online payment options - Free shipping on orders above Rs. 600 - Exceptional customer service Cons: - Limited delivery options available - Certain products may not be available in all locations
User Experience
The website offers a seamless experience with a clean and organized interface. The search option makes it easy to navigate and find the required products. The user can add products to their cart, and the checkout page offers multiple payment options, including credit/debit cards, net banking, and UPI. The website also has a section for FAQs, helping customers resolve the common queries they may have.
Pricing and Value for Money
Wipro Consumer Lighting offers competitive pricing for most of its products, making their products a good value for money proposition.
Alternatives
Wipro Consumer Lighting's competitors include Philips Lighting, Syska LED, and Havells Lighting.
Customer Service
Wipro Consumer Lighting provides excellent customer service through its dedicated helpline number and email support. The website also has a contact form where customers can provide their feedback and queries.
Product Quality and Selection
Wipro Consumer Lighting offers high-quality products, backed by their reputation in the Indian market. The products are available in various categories, including bulbs, tube lights, panel lights, and more, with each category having multiple sub-brands.
Website Usability
The website is user-friendly and easy to navigate, with clear categorization of products. The search function makes it easy for customers to find the product they are looking for. The website is also mobile responsive, allowing users to access it on-the-go.
Returns and Exchanges
If the customer is not satisfied with the received product, they can return it within 7 days from the date of delivery.
Promotions and Discounts
Wipro Consumer Lighting offers promotions and discounts on various occasions, such as festivals and sale periods like the Great Indian Sale and Big Billion Days. The website also has a section for combo offers where customers can get two or more products at a discounted price.
Reputation
Wipro Consumer Lighting has an excellent reputation in the Indian market, backed by its legacy of more than 75 years. The company is trusted by millions of Indian households for their lighting needs.
Payment Options
Wipro Consumer Lighting offers multiple easy and secure payment options, including credit/debit cards, net banking, and UPI.
Loyalty Programs
Wipro Consumer Lighting does not currently offer any loyalty programs.
Customer Reviews
The website has an excellent rating of 4.3/5 on Google reviews, with most customers praising the brand for their product quality and customer service.
Community Involvement
Wipro Consumer Lighting has a dedicated CSR team that focuses on various social causes such as healthcare, education, and environmental sustainability.
Shipping Costs
Wipro Consumer Lighting offers free shipping on orders above Rs. 600. For orders below that amount, a nominal shipping charge is levied. The company ships the products to select locations in India, and the delivery time may vary depending on the location.
Conclusion
Wipro Consumer Lighting's online platform, wiproconsumerlighting.com, offers a seamless experience with its user-friendly interface, a wide range of quality products, and excellent customer service. Although the company has limited delivery options, its competitive pricing and free shipping on orders above Rs. 600 make it an attractive option for Indian households' lighting needs. Anyone looking for quality and reliable lighting solutions can check out wiproconsumerlighting.com.
