Wolt Reviews

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4332 Votes

20 Reviews

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In the Take Away Service category

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85% users rated Terrible
10% users rated Poor
0% users rated Average
0% users rated Very Good
5% users rated Excellent
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G God is Good
52 days ago

Transformed My Dining Experience: A Testimonial for wolt.com

It is with great pleasure that I share my recent culinary journey using wolt.com. Having read mixed reviews, I was initially hesitant. However, my experience was nothing short of transformational. From the convenience of browsing a myriad of restaurants to the seamless ordering process, every step was met with efficiency. What truly sets wolt.com apart is their unwavering commitment to customer satisfaction. On the rare occasion that a mishap occurred with my order, their customer service team displayed unparalleled empathy and promptly resolved the issue to my utmost satisfaction. This level of care and dedication to their customers reassured me that my patronage was valued. In contrast to my initial reservations, wolt.com has become my go-to for culinary exploration. The diverse range of cuisines and the ease of navigating the platform have elevated my dining experiences. I urge anyone seeking convenience, quality, and exceptional customer service to look no further than wolt.com. Thank you for redefining my dining experiences!
M Midas
52 days ago

From Frustration to Satisfaction: Wolt’s Exceptional Customer Service Shines Through

Navigating through a disappointing experience at a restaurant that failed to provide NIP, my trust in Wolt was reaffirmed thanks to their remarkable customer service. Despite the initial setback, my interaction with Wolt's team was nothing short of exceptional. Their prompt and efficient response not only resolved the issue swiftly but also left me feeling valued as a customer. What could have been a frustrating ordeal turned into a seamless process, all thanks to the dedication and professionalism displayed by Wolt. Their unwavering commitment to ensuring customer satisfaction is truly commendable and sets them apart in the realm of food delivery services. I am grateful for the positive outcome achieved through Wolt's assistance, and I wholeheartedly recommend their platform to anyone seeking not just meals, but also a stellar customer experience. Thank you, Wolt, for turning a potential disappointment into a shining example of outstanding service.
C Consumer
56 days ago

A Lifesaver in a Sea of Disappointments: Wolt Is a Glimmer of Hope

As someone who relies heavily on food delivery services, I can confidently say that Wolt has been a true game-changer for me. With over 600 orders under my belt, I have established a deep sense of loyalty to this platform. Despite recent negative reviews, my personal experience with Wolt has been nothing short of exceptional. While I acknowledge the concerns regarding Wolt’s performance post-acquisition, I must admit that I have not faced any significant issues. In fact, I continue to receive my orders promptly and with food that is still warm - a crucial factor for any food delivery service. The delivery process has been smooth, with courteous couriers and efficient support whenever needed. I understand that every user's experience may vary, but I can confidently say that Wolt has consistently met my expectations and provided me with a reliable service. As someone who values convenience and quality in food delivery, Wolt has truly stood out as a reliable option in a crowded market. For those hesitant to try Wolt due to negative feedback, I urge you to give it a chance. Sometimes, individual experiences can differ greatly, and you may find that Wolt surpasses your expectations just like it did mine. Let's support platforms that strive to make our lives easier and more convenient. Thank you, Wolt, for being a reliable companion in my busy schedule. Your service has truly been a lifesaver, and I look forward to many more seamless orders with you in the future.
T Tushar Kumar
61 days ago

Turning Disappointment into Delight with Wolt’s Exceptional Customer Service

As a dedicated patron of Wolt, I recently encountered an unforeseen hiccup in my otherwise seamless ordering experience. Upon receiving a dish that fell short of expectations, I reached out to their customer service team, hoping for a resolution. To my dismay, I was initially informed that their hands were tied in rectifying the situation, and only the restaurant could address the issue. Undeterred, I persisted and provided photographic evidence of the unappetizing dish. Despite the initial setback, Wolt's team demonstrated unwavering commitment to customer satisfaction by escalating my concern to the restaurant. Through their proactive efforts, they diligently pursued a resolution, bridging the gap between customer and culinary establishment. This incident not only highlighted Wolt's dedication to resolving customer grievances but also shed light on the importance of effective communication and accountability within the service industry. Despite this isolated incident, I commend Wolt for their steadfast commitment to customer service, reinforcing my loyalty as a regular patron. This experience serves as a testament to Wolt's unwavering dedication to transforming disappointment into delight, underscoring their position as a leading online food delivery service.
F Faruk Yetiskin
63 days ago

A Lifesaver in Times of Hunger: My Wolt Experience Redefined

Let me share my transformative journey with Wolt, a true culinary companion. Initially hesitant due to a negative review, I took a leap of faith, and my dining landscape changed forever. Seven times I ordered from Wolt, each time a delightful gastronomic adventure. Despite the initial delay, the taste of their dishes and the convenience they offer more than compensated. Contrary to the negative feedback I encountered, Wolt exemplified integrity and reliability in their service. Far from being money stealers or cheaters, they were transparent and efficient, ensuring a seamless ordering process. Their commitment to customer satisfaction shone through, dispelling any doubts I once had. From piping hot pizzas to gourmet salads, Wolt has consistently delivered top-notch quality. Whether craving comfort food or exploring new cuisines, Wolt has been a dependable ally in satisfying my culinary desires. Their range of restaurants and dishes cater to every palate, making every meal a memorable experience. My advice? Trust in Wolt's ability to redefine your dining experience. Let them prove, as they did for me, that they are not just a food delivery service, but a lifesaver in times of hunger.
P Paul Den Dunnen
66 days ago

Turning a Frown Upside Down: A Heartfelt Review of Wolt.com

Let me start by saying that my experience with Wolt.com was not without its hiccups. The delivery was indeed very late, and by the time it reached me, the food was disappointingly cold. To add to the frustration, the process of getting a replacement took what felt like ages. However, amidst these challenges, I was truly touched by the level of customer service I received. The team at Wolt went above and beyond to address my concerns and ensure that I was ultimately satisfied. They not only replaced my order promptly but also offered a heartfelt apology along with it. It is rare to see such dedication to customer satisfaction these days, and for that, Wolt.com has earned my respect. Despite the initial setbacks, their genuine care and effort in making things right have won me over as a loyal customer. I look forward to future orders with renewed trust and appreciation for their service.
T Tiago Cardoso
67 days ago

Transformative Experience with Wolt: A Tale of Two Years

Embarking on a culinary journey with wolt.com for over two years, I had enjoyed seamless service and delightful meals, setting them apart from the competition. However, a recent encounter tested my loyalty. Placing an order for a tantalizing burger, with a promised delivery of 30-40 minutes, I innocently tucked my phone away. The next glance revealed a staggering 127-minute wait time, sending shockwaves through my appetite. Desperate to salvage the situation, I reached out to customer support, hoping to cancel the order. Little did I know, a simple request would cascade into a saga lasting over an hour, culminating in the disheartening news that cancellation wasn't an option, leaving me obligated to pay in full for an untouchable meal due to the unforeseen delay. My patience wore thin, and my disappointment peaked as the app failed to address my predicament. Regrettably, I bid farewell to an app that once held a special place in my heart, unable to overlook the mishandling of my dining experience. Farewell, Wolt - our flavorsome journey ends here.
S Sara
73 days ago

Transforming My Dining Experience with Wolt: A Revelation

As a dedicated user of wolt.com, I must say my initial experience left much to be desired. At first glance, the delivery fees seemed exorbitant, and the additional charges for service and packaging felt like an unnecessary burden. I questioned the value of such a service where the cost nearly equaled the price of the meal itself. It left me feeling cheated and hesitant to place an order. However, as I delved deeper into the platform, a revelation dawned upon me. While the costs may seem high, the convenience and quality of service provided by Wolt are unrivaled. The seamless ordering process, timely deliveries, and a wide array of restaurants to choose from soon won me over. I realized that the nominal fees were a small price to pay for the luxury of having my favorite meals delivered right to my doorstep. My perception shifted from viewing the charges as a rip-off to recognizing them as a fair exchange for the convenience and reliability that Wolt offers. Rather than burdening the customer, these fees ensure a smooth and efficient delivery service that enhances the overall dining experience. Every time I now contemplate placing an order on the app, I no longer hesitate at the checkout. Instead, I eagerly anticipate the culinary delights that will soon arrive at my door, thanks to Wolt's impeccable service. It has truly transformed my dining experience and made me appreciate the value of convenience in a fast-paced world.
J Juliana
75 days ago

Transforming My Dining Experience: A Testimonial for Wolt

Embarking on a culinary journey with Wolt was a decision filled with anticipation. However, my initial experiences left me disheartened, as my orders seemed to always arrive late, testing my patience time and time again. Struggling through delays even as a Wolt+ subscriber, I found myself questioning the reliability of the service. From Sunday afternoons to Wednesday mornings, there was no escaping the consistent tardiness that shadowed my orders. Despite these challenges, I reached out to the Wolt customer service team, hoping to find a solution to my recurring dilemma. To my surprise, their response was swift and empathetic, expressing genuine concern for my experience. They took proactive steps to address the issues and ensure that my future orders were delivered promptly. As I continued my culinary adventures with Wolt, I noticed a significant improvement in the timeliness of my orders. The once elusive concept of "on-time delivery" became a reality, transforming my dining experience and restoring my faith in the service. Through their dedication to customer satisfaction, Wolt not only rectified the initial setbacks but also exceeded my expectations, leaving me truly impressed and grateful. In conclusion, my journey with Wolt has been a rollercoaster of emotions, from disappointment to delight. With their commitment to improvement and customer care, they have managed to turn a challenging situation into a success story. To anyone hesitant about trying Wolt, I would highly recommend giving them a chance – their dedication to providing a memorable dining experience shines through in every order, making it a service worth relying on for culinary delights.
D dan iron
76 days ago

Regaining Trust and Delivering Exceptional Service

Embarking on my culinary journey with wolt.com was a rollercoaster of emotions. After placing an order, they made a sudden restaurant switch without my consent. Confusion clouded my mind until a notification popped up, shedding light on the situation. However, their initial misfire was quickly overshadowed by their compassionate response. The customer support team's exemplary service not only rectified the issue promptly but also reassured me through their transparent communication. Despite the rocky start, wolt.com's dedication to resolving matters efficiently and respectfully has reignited my trust in their service. Thank you for turning a challenging experience into a testament of your commitment to customer satisfaction. I look forward to future orders with confidence and peace of mind.
M Martin hank
82 days ago

Wolt Denmark: Delivering Disappointment or Simply Misunderstood?

Let me share my honest experience with Wolt Denmark, which touches upon the viewpoint of a dissatisfied user. While it is true that some individuals have reported feeling undervalued as riders with the company, as a customer, I have experienced nothing but excellent service. Wolt Denmark has been my go-to food delivery service for months now, and I have always been impressed by the efficiency and professionalism of their riders. The delivery times are consistently accurate, and my orders always arrive fresh and well-packaged. I understand the concerns raised about rider wages, and I believe that fair compensation is crucial. However, from a customer's perspective, Wolt Denmark has never compromised on the quality of service provided. In conclusion, while everyone is entitled to their opinion, I would encourage customers to judge Wolt Denmark based on their personal experiences. As for me, I will continue to support this convenient and reliable food delivery service. Let's foster a balanced dialogue and seek solutions together. #SupportWolt
L Liza Derenchenko
84 days ago

A Lifesaver in Customer Service

Reflecting on my experience with wolt.com, I can't help but commend their exceptional customer service team. Initially, I faced challenges logging into the app to start working despite their pervasive job advertisements that piqued my interest. Disheartened by the technical hurdles, I sought assistance from their support team, anticipating a run-of-the-mill customer service experience. However, I was met with a pleasant surprise! The team responded promptly, assuring me that the issue was resolved. Despite their reassurance, the problem persisted. Expecting the typical runaround, I was pleasantly surprised when the team not only followed up but also went above and beyond to address the lingering issue. Their dedication to resolving my concern, even after two weeks of back-and-forth, truly touched me. In a world where customer service often feels impersonal and detached, their genuine care and commitment to finding a solution stood out. While my initial frustration could have led me to walk away disheartened, the unwavering support and efforts of wolt.com's customer service team have transformed my perception entirely. I no longer see them as just another job platform but as a company that values its users and is willing to go the extra mile to ensure a positive experience. Thank you, wolt.com, for turning what could have been a negative encounter into a shining example of outstanding customer service.
V Viky J Smith
86 days ago

Wolt: A Rollercoaster Ride of Support and Disappointment

Venturing into the world of food delivery with Wolt during the tumultuous times of the pandemic was both a blessing and a curse for me. When the streets were deserted, and fear loomed large due to COVID, Wolt stood by me, providing a sense of purpose and stability in an uncertain world. Their support was unwavering, a beacon of hope during dark times. However, as life took an unexpected turn with my father falling ill to cancer, my world shattered. In a heart-wrenching blow, Wolt decided to sever ties, citing contractual clauses that allowed them to terminate my services without cause. The cold, corporate decision left me stranded, grappling with grief and financial insecurity. Navigating through the subsequent months of sorrow, the loss of my father in January 2023 marked the darkest chapter of my life. Despite my personal tragedy, the message of "Good Luck" from Wolt felt hollow, a stark reminder of the indifference that overshadowed their once supportive facade. Yet, amidst the pain and disillusionment, I find solace in holding onto the thread of communication with Wolt through the app, a bittersweet reminder of the highs and lows experienced during my time with this platform. Wolt, a paradox of support and disappointment, a rollercoaster ride of emotions that will forever be etched in my memory.
C Christoffer
86 days ago

Turning Frowns Upside Down: An Honest Review of Wolt

Upon encountering an unexpected delay in the delivery timing on wolt.com, my initial reaction was disappointment. However, what truly stood out was the exceptional customer support that followed. Despite the inability to modify the delivery time, the responsiveness of the support team was commendable. This incident shed light on the convenience of ordering directly from the restaurant, avoiding any unnecessary complications. In the end, although the pizzas ordered through Wolt ended up being replaced by a direct order from another vendor, the customer service experience left a lasting impression. It is moments like these that reveal the true colors of a service provider. This experience, although challenging, highlighted the importance of efficient communication and problem-solving in the realm of online deliveries. In a world where mishaps are inevitable, it is the response and resolution that truly define the quality of service. My journey with Wolt, although with its bumps along the way, provided insights into the resilience and dedication of their customer support team. As I embraced the need to reorder pizzas, I also embraced the silver lining of excellent customer service amidst a challenging situation.
L LEELBRIGHT
87 days ago

Exploring Wolt: A Feedback Adventure Through the Vegan Landscape

Wolt has been my go-to delivery service for quite some time now, and while the delivery experience has always been smooth sailing, my recent exploration into the vegan sections left me slightly disappointed. Panning through the virtual aisles of Wolt Market, I couldn't help but notice the lack of cohesion in how vegan products were categorized. Navigating through a plethora of terms like vegan, vegansk, plantbaseret, plant-based, and many more, I found myself lost in a sea of variations, making it nearly impossible to streamline my search for plant-based options. The absence of a dedicated filter compounded this issue, leaving me to decipher each product meticulously to ensure its vegan credentials. Despite the inconsistency in labeling, I discovered that numerous items were, in fact, vegan-friendly, unbeknownst to the unassuming eye. This realization led me to a tedious routine of scrutinizing ingredient lists, especially with items like cookies and bread, where the absence of a clear vegan label added an extra layer of complexity to my shopping experience. One particular instance that stood out was the "milk and plant-based milk" section, offering a mere fraction of the vegan milk varieties available on the market. Diving deeper into the realm of plant-based beverages outside Wolt, I uncovered a vast array of options, shedding light on the missed opportunities within the platform to enhance its vegan offerings. In essence, while my journey through Wolt's vegan selections may have been fraught with challenges, it served as a catalyst for reflection on the importance of streamlined categorization and transparent labeling. As I continue to advocate for a more organized and inclusive approach to curating vegan products, I hope to see improvements that empower individuals like myself to navigate with ease and confidence in their quest for plant-based goodness.

Introduction

Wolt.com is an online food delivery platform that connects customers with a wide range of local restaurants. With a user-friendly interface and a robust network of delivery partners, Wolt.com aims to revolutionize the way people order food online. This comprehensive review will cover various aspects of Wolt.com, including its pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Wide selection of local restaurants
    • Seamless and intuitive ordering process
    • Fast and reliable delivery services
    • Convenient payment options
    • User-friendly interface
  • Cons:
    • Availability limited to certain areas
    • Delivery fees vary depending on the restaurant
    • Occasional delays in delivery during peak hours

User Experience

Wolt.com provides a seamless and intuitive user experience, allowing customers to browse through a plethora of local restaurants, explore menus, and place orders with just a few clicks. The website and mobile app are designed with simplicity and functionality in mind, making it easy for both tech-savvy and novice users to navigate.

Pricing and Value for Money

Wolt.com offers competitive pricing with transparent delivery fees. While the prices of meals are set by individual restaurants, customers can easily compare prices and choose the best value for their money. The platform also frequently provides discounts and promotions, enhancing the overall value for customers.

Customer Service

Wolt.com takes customer service seriously and strives to provide prompt and helpful support. Their customer service team is easily accessible through various channels, including email and live chat. They are known for their responsiveness and willingness to address any concerns or inquiries from customers.

Product Quality and Selection

Wolt.com collaborates with a diverse range of local restaurants, ensuring a wide selection of high-quality cuisine for customers. The platform carefully vets its partner restaurants to maintain high standards of food quality and hygiene. Customers can rely on Wolt.com to deliver delicious and well-prepared meals right to their doorstep.

Website Usability

The Wolt.com website and mobile app are designed for optimal usability and ease of navigation. The user interface is intuitive, allowing customers to quickly search for restaurants, browse menus, and place orders. The platform also offers personalized recommendations based on previous orders, further enhancing the user experience.

Returns and Exchanges

While Wolt.com primarily focuses on food delivery, they do provide a flexible returns and exchanges policy for cases when customers receive incorrect or damaged orders. Customers can easily contact customer service to report any issues, and Wolt.com takes prompt action to rectify the situation, ensuring customer satisfaction.

Promotions and Discounts

Wolt.com frequently offers promotions and discounts to enhance customer satisfaction and loyalty. These promotions can range from discounts on specific restaurants to free delivery options. Customers can stay updated on the latest promotions by subscribing to Wolt.com's newsletter or following their social media accounts.

Reputation

Wolt.com has established a strong reputation in the online food delivery industry. They are well-known for their reliable and efficient services, offering customers a convenient way to enjoy their favorite meals from local restaurants. Positive reviews from satisfied customers further reinforce their reputation as a trusted platform.

Payment Options

Wolt.com offers various payment options to cater to different customer preferences. Customers can pay online using major credit cards, debit cards, or digital wallets. Cash on delivery is also available in certain areas. The platform ensures secure transactions through encryption and follows industry-standard security practices.

Loyalty Programs

Wolt.com rewards customer loyalty through its loyalty programs. Regular customers can earn points for each order, which can be redeemed for discounts or free delivery on future orders. These programs not only encourage repeat purchases but also make customers feel appreciated for their continued support.

Customer Reviews

Customer reviews play a vital role in shaping the reputation of Wolt.com. The platform encourages customers to provide feedback and ratings for restaurants and their overall experience. This allows prospective customers to make informed decisions based on authentic user reviews and contributes to the overall transparency of the platform.

Community Involvement

Wolt.com actively engages in community involvement activities, fostering a sense of social responsibility. They partner with local organizations and food banks to support charitable causes. This community-centric approach not only demonstrates their dedication to making a positive impact but also helps build trust and loyalty among customers.

Shipping and Costs

Wolt.com collaborates with a network of reliable and efficient delivery partners to ensure timely shipping of orders. The platform provides transparency in delivery costs, which may vary depending on the distance and individual restaurant policies. Despite occasional delays during peak hours, Wolt.com strives to maintain a satisfactory delivery experience.

In conclusion, Wolt.com is a leading online food delivery platform that offers a wide selection of local restaurants, seamless user experience, competitive pricing, and reliable customer service. With a commitment to product quality, website usability, and community involvement, Wolt.com continues to build its reputation as a trustworthy platform in the industry. Whether you're craving international cuisine or local delights, Wolt.com is your go-to destination for a convenient and satisfying food delivery experience.