Wonderbly User Reviews

Introduction

Wonderbly, formerly known as Lost My Name, is an online retailer that sells personalized children's books. With compelling storylines, vibrant illustrations, and personalized characters, these books make fantastic gifts for children of all ages. Wonderbly stands out from its competitors with its innovative storytelling, exceptional customer service, and high-quality products.

Pros and Cons

Pros:

• High-quality, personalized children's books
• Innovative and engaging storylines
• Exceptional customer service
• Easy-to-use website
• Great value for money

Cons:

• Some customers have reported issues with delivery times
• Books can be expensive compared to standard children's books

User Experience

Wonderbly's website is easy to navigate, with clear categories and a prominent search bar. The book creation process is intuitive and straightforward, and users can preview their book before purchasing. The checkout process is also simple and user-friendly.

Pricing and Value for Money

Wonderbly's personalized children's books can be more expensive than standard books, with prices ranging from $24.99 to $39.99. However, the high-quality illustrations, personalized characters, and engaging storylines make these books great value for money.

Alternatives

Wonderbly's main competitors include ISeeMe, Put Me In The Story, and Shutterfly. However, Wonderbly stands out for its original storytelling and exceptional customer service.

Customer Service

Wonderbly's customer service is exceptional, with a dedicated support team available to answer any questions or concerns. The company also offers a 100% satisfaction guarantee, ensuring that customers are happy with their purchase.

Product Quality and Selection

Wonderbly's personalized children's books are of exceptional quality, with vibrant illustrations and engaging storylines. The company offers a wide selection of books for different ages and interests, ensuring that there is something for every child.

Website Usability

Wonderbly's website is easy to use and navigate, with clear categories and a prominent search bar. The book creation process is intuitive and straightforward, and users can preview their book before purchasing.

Returns and Exchanges

Wonderbly offers a 100% satisfaction guarantee, which means that if customers are unhappy with their purchase, they can return it for a full refund. The company also offers exchanges if customers receive damaged or defective products.

Promotions and Discounts

Wonderbly offers occasional discounts and promotions, which can be found on the website or through the company's social media channels. Customers can also sign up for the company's newsletter to receive exclusive offers and updates.

Reputation

Wonderbly has an excellent reputation, with many satisfied customers praising the high quality of the personalized children's books and exceptional customer service. The company has also received positive reviews from reputable sources such as The Guardian and Forbes.

Payment Options

Wonderbly accepts all major credit cards, as well as PayPal and Google Pay, making it easy for customers to pay for their purchases.

Loyalty Programs

Wonderbly offers a referral program, which rewards customers with $15 off their next purchase for every friend they refer to the website.

Customer Reviews

Wonderbly has many positive customer reviews, with customers praising the quality and uniqueness of the personalized children's books, as well as the exceptional customer service.

Community Involvement

Wonderbly has partnered with organizations such as Room to Read and United Nations Foundation's Girl Up to promote literacy and education for children around the world.

Shipping and Costs

Wonderbly offers worldwide shipping, with prices varying depending on the destination. Shipping times can vary, but customers can choose expedited shipping for an additional cost.