Users Voice for Woodlanddirect

49% users rated Terrible
3% users rated Poor
0% users rated Average
0% users rated Very Good
49% users rated Excellent
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Woodlanddirect Overall rating
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Reviewed by on 07 Sep 2022

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
May 2022 5 5 5 5 5 5
Jun 2022 5 5 5 5 5 5
Jul 2022 5 1.2 1.4 4.5 4.1 1
Aug 2022 5 1.5 5 4.3 3.7 1
Sep 2022 3 1.2 5 4.8 4.1 1
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Detailed Woodlanddirect Review by

Before making any shopping decision at woodlanddirect.com, it is advised to check user's reviews of the woodlanddirect.com product or woodlanddirect.com merchant itself. At AskmeOffers.com, we maintain 100% genuine and authentic reviews for the woodlanddirect.com store and woodlanddirect.com services and the same you can check before your purchase. We also request every shopper to submit and write about their experiences after availing of products or services offered by an woodlanddirect.com merchant to help others make shopping decisions easy!. woodlanddirect.com, offers wide range of genuine products with free shipping to your doorstep whether you are looking to buy clothes or gadgets from woodlanddirect.com and if you unsure about it feel free to contact customer support team of woodlanddirect.com, or you can also email Askmeoffers support team anytime.

Frequently Asked Questions (FAQS)

  • Do woodlanddirect.com stock fireplace screens?

    Yes, woodlanddirect.com do in woodlanddirect.com castle log sets section.

  • Does woodlanddirect.com sell gas fireplaces?

    Yes, woodlanddirect.com do sell gas fireplaces.

  • is woodlanddirect.com an official website?

    Yes, woodlanddirect.com is an official website and the only place customers can purchase their fireplaces, fireplace inserts, outdoor fireplace inserts, gas fireplace inserts, fire pit tables, fireplace screens, fire bowls, fire pit tables propane, wood burn fireplace, woodfire box stoves and more.

  • Does woodlanddirect.com offer any help for building a fire?

    Yes, woodlanddirect.com offer help in building a fire with woodlanddirect.com variety of outdoor products and accessories. You can find something that is perfect to build your fire pit with or perhaps you are looking for charcoal or any other types of fuel.

  • Does woodlanddirect.com only sell wood burning fire pits or can I also buy gas ones?

    woodlanddirect.com is a wood-burning fire pit retailer and woodlanddirect.com sell both gas and wood-burning fire pits. woodlanddirect.com only sell gas fireplaces via woodlanddirect.com website, but you can also choose to go with your local retailer and compare prices.

  • Does woodlanddirect.com sell natural gas fireplaces?

    Yes, woodlanddirect.com sell natural gas fireplaces. Select the Natural Gas Fireplaces category on woodlanddirect.com homepage to see the variowoodlanddirect.com items available.

  • Is woodlanddirect.com a brick and mortar store or online only?

    woodlanddirect.com is online only.

  • How do I use woodlanddirect.com to find the best price on an outdoor gas fire pit?

    It's very easy to find the best price on gas fire place with woodlanddirect.com Price Finder. First, go to the products page and select your required product. Then simply enter what you're looking for and compare prices from top sellers near you.

  • Does woodlanddirect.com ship to Canada?

    Yes, woodlanddirect.com ship to Canada but you need to buy a $20 additional shipping charge.

  • What does a gas fire table look like?

    A gas fire table is one of the products that come in a large range of types. They are often part of a set, with a primary and secondary, or layered for a side-by-side effect. A gas fire table can also be installed as an integral part of a larger structure or furniture piece.

Recommended by 4355+ verified customers on Trustpilot

'Very Good'
Based on 4355 reviews

Woodlanddirect Recent User Reviews

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Reviewer Name: Eleanor McRae

Review Submission Date: 2022-07-31

Review Title: Never received
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Review Description: I have never yet received my order

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Reviewer Name: karenzio

Review Submission Date: 2022-07-15

Review Title: Great company to do business with
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Review Description: Great company to do business with. Clients love their custom firepit options

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Reviewer Name: Greg Boutle

Review Submission Date: 2022-06-29

Review Title: Only part they are efficient at is running your card
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Review Description: Service is terrible. Don't return calls or emails. Didn't dispatch my items left me hanging. Really regret using them. Went with them as they had shorter lead times than some of the alternatives out there but they totally didn't deliver (both literally and metaphorically)

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Reviewer Name: Robert Hill

Review Submission Date: 2022-06-09

Review Title: ????? Service above & beyond!
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Review Description: They did a great job in designing & building "custom" fire pit equipment for us! FEDEX messed up & lost the first shipment, BUT, Woodland Direct sales (Josh Newell) & their Customer Service folks (Christina) bent over backwards helping us to get everything we needed re-built/shipped ASAP! Our deepest THANKS to all at Woodland Direct!

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Reviewer Name: John Smith

Review Submission Date: 2022-06-01

Review Title: Great customer service
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Review Description: A couple logs for my gas fireplace were damaged via shipping. I emailed pics of damaged logs on Friday, by Tuesday Customer service was shipping me a complete set of replacement logs free if charge. I highly recommend Woodland Direct, I’ll use them again!

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Reviewer Name: JoRene De Veau

Review Submission Date: 2022-05-26

Review Title: Upon opening the factory wrap…
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Review Description: Upon opening the factory wrap fireplace. Removed the white corner white cardboard corner guards the left side of fireplace the guard was removed immediately saw damage to the left side of face surround then examined the white cardboard guard saw damage that was done via puncture on guard that left a dent on the fireplace surround notified woodland immediately sent photos of damage

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Reviewer Name: Kim

Review Submission Date: 2022-05-18

Review Title: My gas insert came in damaged in…
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Review Description: My gas insert came in damaged in November. It was broken in January and they keep shipping the wrong parts to me!

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Reviewer Name: RothLaMotte Landscape Architec

Review Submission Date: 2022-04-12

Review Title: We had a great experience
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Review Description: We had a great experience with Tom helping us and advising us all along the design, delivery and construction of an outdoor fireplace. Everything arrived as described and in good shape, assembly was clear and true to instructions and it is beautiful upon completion. We are landscape Architects and having Tom and Woodland Direct as a resource makes our projects so much more successful. Many thanks to all there! We'll be calling again soon for our next project.

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Reviewer Name: Tasha Jenkins

Review Submission Date: 2022-04-07

Review Title: Charged $ 1,100 for item that is USED.
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Review Description: I was charged $ 1,100 in November '21 for a fireplace part. I waited 4 months for the part to finally arrive 2 weeks ago. However, the part was NOT new. It clearly had been used as it was scratched, bent, and all the boxes opened and rotted. I have repeatedly emailed customer service for over 2 weeks, but they have not responded.

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Reviewer Name: Glenn Maddox

Review Submission Date: 2022-03-30

Review Title: Doing the right thing is what Woodland Direct is all about
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Review Description: There is a great saying, "It's not what happens to you, it's what you do with the problem". There is no doubt we had a problem with an order from Woodland Direct. However, they bent over backwards to correct it and make things right. As a contractor this is my go to company because I know they will always make things right and they are fair on price.

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