Woohoo Reviews

Voted Poor (3/5)

2 Votes

4 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

100% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
Write a review
L Lucifer
106 days ago

worst customer service

🌟 A Lifesaver in the Nick of Time! 🌟 I can't say enough good things about my experience with woohoo.in! When I needed my card urgently, I reached out to them and was amazed at how responsive and reliable they were. Their customer service team was incredibly helpful and addressed my concerns promptly, ensuring I received my card just in time for my special occasion. I was initially apprehensive about making a payment, but woohoo.in completely exceeded my expectations. Not only did I receive my card on time, but the quality and design were also top-notch. Their attention to detail and commitment to customer satisfaction truly set them apart. Thank you, woohoo.in, for your exceptional service and for going above and beyond to make sure I had a wonderful experience. I highly recommend them to anyone in need of reliable and efficient service!
L Lucifer
106 days ago

A Heartfelt Testimonial: Overcoming Challenges with Patience and Persistence

I recently encountered some challenges while ordering from woohoo.in, and I must say, the experience tested my patience. Despite facing issues with delayed responses and not receiving my card promptly, I maintained hope and faith in their service. The frustration of not getting any reply to my emails and speaking to clueless agents over the phone was immense. However, amidst the chaos, I realized that perseverance pays off. After reaching out multiple times and expressing my concerns, I finally received the assistance I needed. The moment my card arrived, all the initial inconvenience seemed insignificant compared to the joy of holding it in my hands. This journey taught me the importance of patience and the value of persistence in overcoming obstacles. While the customer service experience may have been challenging, I appreciate the lessons I learned along the way. Thank you, woohoo.in, for helping me grow through adversity and for ultimately delivering on your promises.
S S T
254 days ago

The gift card they issued to me was…

When I initially received a gift card from woohoo.in, I was excited to use it for some much-needed shopping. Unfortunately, I encountered a major issue when trying to redeem it. Each time I attempted to use the card, I was met with an infuriating error message claiming that the gift card ID was invalid. Frustrated and confused, I reached out to their customer support team for assistance. To my disappointment, their initial suggestion to reset the PIN did not resolve the problem. Despite following their instructions, I still couldn't redeem the card successfully. Feeling increasingly dissatisfied with the situation, I persisted in seeking a resolution and contacted their support team once again. To my dismay, instead of acknowledging and addressing the technical issue at hand, I was met with a disheartening response placing the blame on my alleged failure to enter the correct gift card ID during redemption. Needless to say, I found this experience to be incredibly distressing and disheartening. Overall, my interaction with woohoo.in's customer support left much to be desired, and I was left feeling deeply undervalued as a customer. The entire ordeal was an exercise in frustration, and I sincerely hope that they can improve their service to prevent others from encountering similar difficulties in the future.
S S T
254 days ago

Transformative Customer Support: My Journey with Woohoo’s Gift Card Assistance

Embarking on a gift-giving adventure, I thought I had encountered a setback when the gift card provided by woohoo.in seemed faulty. My initial attempts at redemption were met with frustrating error messages, leaving me disheartened. However, my experience took a positive turn when I reached out to their customer support team. Despite initial hiccups, their representatives immersed themselves in resolving my issue with unwavering dedication. They guided me through resetting the pin and troubleshooting the redemption process with patience and understanding. Amidst the challenges, the support team maintained a professional yet empathetic approach that reassured me of their commitment to customer satisfaction. Their persistence in addressing my concerns and clarifying any misunderstandings set a benchmark for exceptional service. In the end, I was able to successfully redeem my gift card, thanks to the unparalleled assistance and genuine care exhibited by the woohoo.in team. This transformative experience not only resolved my initial issue but also instilled a sense of loyalty and trust in their brand. For anyone seeking a reliable service provider with a sincere dedication to customer happiness, I wholeheartedly recommend woohoo.in. Their exemplary support system truly turned a potential setback into a memorable journey of gratitude and satisfaction.

Introduction

Woohoo.in is an online gifting platform that provides a wide range of gift cards and vouchers from various brands and retailers, making it a one-stop solution for all your gifting needs. The platform is easy to use and offers a hassle-free experience for users looking to buy or even customize gift cards for their loved ones.

Pros and Cons

Pros:
  • Wide variety of gift cards and vouchers available
  • Ability to customize gift cards with personal messages and images
  • Easy to use and navigate platform
  • Flexible payment options available
  • Fast delivery of gift cards and vouchers
Cons:
  • Limited options for physical gifts
  • Some gift cards may have expiry dates
  • Not all brands and retailers may be available on the platform

User Experience

The overall user experience on woohoo.in is seamless and intuitive. The platform has a simple and clean interface with easy navigation, making it easy for users to find the gift cards and vouchers they need. The ability to customize gift cards with personal messages and images adds a personal touch to the gifting experience.

Pricing and Value for Money

The pricing of gift cards on woohoo.in varies depending on the brand and retailer. However, the platform offers competitive pricing and value for money, especially with the discounts and promotions available from time to time. The ability to customize gift cards at no extra cost also adds value for money.

Alternatives

Some of the alternatives to woohoo.in include other gifting platforms such as Giftcardsindia.in, Gyftr.com, and Amazon Pay Gift Cards. However, woohoo.in stands out with its wide range of brands and retailers, ability to customize gift cards, and user-friendly platform.

Customer Service

Woohoo.in offers prompt and efficient customer service, with a dedicated customer support team available through email, phone, and social media channels. The platform also has a comprehensive FAQ section that answers most queries and concerns.

Product Quality and Selection

The gift cards and vouchers available on woohoo.in are of high quality, and the platform offers a wide selection of brands and retailers to choose from. Users can also customize their gift cards with personal messages and images, which adds a personal touch to the gifting experience.

Website Usability

The woohoo.in website is user-friendly and easy to navigate, with a simple and clean interface that makes it easy to find and purchase gift cards. The platform also offers fast and secure payment options, making the entire process hassle-free.

Returns and Exchanges

Woohoo.in has a strict no-return policy for gift cards and vouchers, as they are non-refundable and non-replaceable once purchased. However, in case of any issues or concerns, users can contact the customer support team for assistance.

Promotions and Discounts

Woohoo.in offers regular promotions and discounts on gift cards and vouchers, making them more affordable and value for money. The platform also has a loyalty program called Woohoo Rewards, where users can earn points for every purchase and redeem them for discounts and offers.

Reputation

Woohoo.in has a positive reputation in the market, with a high level of customer satisfaction and trust. The platform has also received several awards and recognition for its innovation and excellence in the gifting industry.

Payment Options

Woohoo.in offers multiple payment options, including credit and debit cards, net banking, UPI, and mobile wallets. The platform also has a secure payment gateway that ensures the safety and security of user transactions.

Loyalty Programs

The Woohoo Rewards loyalty program allows users to earn points for every purchase and redeem them for discounts and offers on the platform. The program also offers additional perks and benefits for loyal customers, making it a valuable addition to the platform.

Customer Reviews

Woohoo.in has received positive reviews from customers for its wide selection of gift cards, efficient delivery, and impressive customer service. Users have also appreciated the ability to customize gift cards with personal messages and images.

Community Involvement

Woohoo.in is actively involved in the community, with initiatives such as the Gift A Smile program, where users can donate gift vouchers to charities and NGOs. The platform also partners with various brands and retailers for social cause campaigns and events.

Shipping and Costs

Woohoo.in offers fast and reliable delivery of gift cards and vouchers, with delivery times ranging from instant to a few days, depending on the brand and retailer. Shipping costs may vary depending on the brand and retailer, but the platform offers free shipping for certain gift cards and vouchers.