Introduction

Woot.com is an online retailer, offering daily deals on a wide range of products such as electronics, clothing, home goods, and more. The company was founded in 2004 and was later acquired by Amazon in 2010. With over two million products sold since its inception, Woot has become a popular destination for bargain hunters looking for great deals.

Pros and Cons

Pros:
  • Wide range of products on offer
  • Competitive pricing
  • Frequent promotions and discounts
  • Easy-to-navigate website
Cons:
  • Shipping times can be slow
  • No free returns policy
  • Product selection can be limited at times
  • Customer service can be hit or miss

User Experience

Woot.com is easy to use, with a clean and simple website design that makes it easy to browse through the daily deals. The search bar makes it easy to find specific products, and the product pages are well-designed and informative, providing users with all the necessary details about each product.

Pricing and Value for Money

Woot.com offers competitive pricing on its products, making it an affordable option for buyers. Additionally, the frequent promotions and discounts make it even more of a bargain, providing customers with excellent value for their money.

Alternatives

Some popular alternatives to Woot.com include Groupon, LivingSocial, and Zulily. Each of these sites offers daily deals on a wide range of products, with varying degrees of success and customer satisfaction.

Customer Service

Woot.com's customer service can be hit or miss, with some customers reporting long wait times and unhelpful representatives. However, the company does offer a help center with answers to common questions and a contact form for reaching out to customer service.

Product Quality and Selection

Woot.com offers a wide range of products, with a focus on electronics, clothing, and home goods. While the product selection can be limited at times, the quality of the products on offer is generally good, with many items coming from top brands.

Website Usability

Woot.com is well-designed and easy to navigate, with a user-friendly interface that makes it easy to browse and purchase products. The search bar and filtering options make it easy to find what you're looking for, and the product pages provide all the information you need to make an informed decision.

Returns and Exchanges

Woot.com's returns and exchanges policy can be a bit confusing, with no free returns offered and varying terms depending on the product and the reason for the return. However, the company does provide a return policy that outlines the process and procedures for returning products.

Promotions and Discounts

Woot.com offers frequent promotions and discounts, with daily deals and featured sales that provide customers with significant savings on a wide range of products. Additionally, the site offers a newsletter and social media accounts that provide updates on new deals and promotions.

Reputation

Woot.com has a generally positive reputation, with many customers praising the site's wide range of products, competitive prices, and frequent deals and promotions. However, some customers have reported issues with the slow shipping times and inconsistent customer service.

Payment Options

Woot.com accepts a variety of payment options, including credit cards, PayPal, and Amazon Pay. This provides customers with a convenient and secure way to make purchases online.

Loyalty Programs

Woot.com does not offer a loyalty program or rewards program, but the frequent promotions and discounts provide customers with plenty of opportunities to save money on their purchases.

Customer Reviews

Customer reviews for Woot.com are generally positive, with many customers praising the site's competitive prices, wide range of products, and frequent promotions and discounts. However, some customers have reported issues with the slow shipping times and inconsistent customer service.

Community Involvement

Woot.com has a small but active community of loyal customers, with an active forum that provides a space for discussing deals, sharing tips, and connecting with fellow bargain hunters.

Shipping and Costs

Woot.com's shipping and handling costs vary depending on the size and weight of the product and the shipping method chosen. While the company does offer free standard shipping on some products, the shipping times can be slow, with some customers reporting delays of up to several weeks.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...

Woot Recent User Reviews

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Reviewer Name: Craig

Review Submission Date: 2023-01-30

Review Title: I am shocked this is owned by Amazon. The experience could not be more opposite.
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Review Description: This company is run like 10 high school sophomores are in charge. They try to be so clever at every turn, with puns and innuendoes. Even when addressing problems. I have ordered 8-10 things over the years and had problems with half I'd guess. They aren't above selling used or open box items as new. Take a long time to ship. Take a long time to refund your money. Just hasn't been a good consistent experience for me. I finally unsubscribed from their emails not wanted to be tempted to ever order again from them.

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Reviewer Name: Matt Smithk

Review Submission Date: 2023-01-07

Review Title: This company is terrible at customer…
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Review Description: This company is terrible at customer service!!!! I dont know how they are affiliated with Amazon ..I have not recieved product i ordered and woot hasnt responded to emails after 2 weeks

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Reviewer Name: Jason Lashen

Review Submission Date: 2022-12-15

Review Title: Product was not working properly
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Review Description: Product was not working properly. I tried to contact woot surport with no luck. I did this 5 times. I used woot because they are now part of Amazon who I love. Made the bad mistake by using woot. Now I have a damaged item and can not return. Great job Woot now I know why your rating is so low.

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Reviewer Name: jasneet jolly

Review Submission Date: 2022-12-13

Review Title: People from this company Hr approached…
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Review Description: People from this company Hr approached me to give job, by just making payment from my card and I will get commission on this. Such a fraud. They just want to loot your money.

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Reviewer Name: Harry

Review Submission Date: 2022-10-30

Review Title: I placed an order for a laptop today
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Review Description: I placed an order for a laptop today. After I ordered I got a fraud alert from my credit union NFCU. Woot order was made thru my Amazon Prime store card. Woot attempted to charge my Amazon card and amazingly my NFCU bank card too. Double dip for 1 purchase? Order cancelled and hopefully without a hitch. No more woot for me.

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Reviewer Name: Will V

Review Submission Date: 2022-10-27

Review Title: Woot uses United Pony Service
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Review Description: I placed an order with Woot and received confirmation and UPS tracking info but yet still 3 weeks later nothing!!! It keeps saying delayed but unless UPS has united pony or mule division I cannot understand what the delay could be? Thank goodness I didn’t spend any significant money with these people.

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Reviewer Name: Jake Roberts

Review Submission Date: 2022-10-26

Review Title: Cool stuff - Buy fast!
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Review Description: Cool stuff, but sometimes hard to get the best deals. They seem to sell out quickly. But if you can get in - BUY quickly.

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Reviewer Name: customer

Review Submission Date: 2022-09-27

Review Title: I bought a 1200 USD laptop
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Review Description: I bought a 1200 USD laptop. 3 days later it has not shipped. No reply to email. 15 minute hold on phone and got disconnected

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Reviewer Name: Siuju

Review Submission Date: 2022-09-02

Review Title: slow shipping, defective item, painful return
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Review Description: super slow shipping and hard to get return going. You can't reach them by phone. The call drops after 20-30 mins wait. Email reply is super slow. Defective item shipped to me and the return is painful. Non-exist support.

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Reviewer Name: Farm Raze

Review Submission Date: 2022-08-28

Review Title: USB-A to USB-C cable
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Review Description: Shopping on woot is great. I’ve been a shopper on woot since 1999. I bought an Upgrow phone cable to charge my phone. The cable works great and is very fast charging. I love it!!!
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