Wrangler Reviews

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18 Reviews

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In the Food, Beverages & Tobacco category

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0% users rated Very Good
6% users rated Excellent
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K Kathleen Marie Miller-Wells
77 days ago

Unmatched Quality, Unpleasant Experience Transformed

Sharon's unfortunate encounter with unwearable jeans turned into an unexpected journey of exceptional customer service at Wrangler.com. Despite her initial sizing issue and dissatisfaction, the ineffable support she later received left a lasting impression. Upon discovering the jeans didn't fit as expected, she encountered a hurdle due to the removed tag. Frustrated, she reached out via emails, yearning for a solution. Despite the initial silence, a pivotal moment emerged when she decided to call. The response she received was not just a resolution; it was a revelation. The customer support representative, sensitively understanding her situation, extended a helping hand. Acknowledging the oversight, they offered a return solution, surpassing Sharon's expectations. In a heartwarming turn of events, Wrangler.com not only accepted the return but also provided guidance for future purchases, ensuring a seamless experience. Sharon's disappointment and distress were swiftly transformed into admiration and loyalty. Wrangler.com's dedication to customer satisfaction shone brightly amidst the initial setback, showcasing a commitment that resonated deeply with her. This unforeseen transformation not only resolved the immediate issue but also forged a lifelong bond built on trust and understanding. In a world where challenges often overshadow positivity, Sharon's experience serves as a beacon of hope. Wrangler.com's unwavering support and genuine care not only salvaged a transaction but also nurtured a relationship founded on integrity and empathy. This testimonial stands as a testament to the transformative power of exceptional customer service, turning moments of adversity into opportunities for unparalleled connection and loyalty.
P Phil the heater guy
137 days ago

Unmatched Quality and Customer Service: A Genuine Testimonial for Wrangler

I can't express enough how thrilled I am with my recent purchase from Wrangler. The "tan" "Wrangler Authentic" pants have exceeded my expectations in every way. The fabric is durable and long-lasting, and the fit is absolutely perfect. Not only do they look fantastic, but they are also incredibly comfortable. But what truly sets Wrangler apart is their exceptional customer service. When I encountered a small issue with my pants, their team went above and beyond to make it right. The representative I spoke with was not only friendly and empathetic, but they also quickly resolved the issue to my complete satisfaction. It's clear that Wrangler genuinely cares about their customers and stands behind their products. I highly recommend Wrangler to anyone in search of high-quality, stylish clothing backed by outstanding customer support. Thank you, Wrangler, for making me a customer for life!
P Phil the heater guy
137 days ago

A Reliable Wardrobe Choice: Wrangler Authentic Pants Deliver a Dissatisfying Experience with Their Quality and Customer Service

As I share my thoughts on my recent purchase from wrangler.com, I regret to report my disappointment with the "tan" "Wrangler Authentic" pants. These pants, in all honesty, can be described as fragile as tissue paper. Before even completing a full day of wear, I noticed an unexpected tear along the inside seam of the left rear pocket, which left me utterly dismayed. Seeking redress, I attempted to contact Wrangler's customer service, an endeavor that transformed an already subpar experience into an excruciating ordeal. Enduring more than 45 minutes on the phone, including an hour-long wait for a callback due to their purported 'heavy call volume,' I encountered a language barrier with the customer service representative. The ensuing communication breakdown led to a prolonged wait for a supervisor, further complicating an already unsatisfactory situation. To my surprise, despite expressing my concerns and seeking resolution, I found myself in a frustrating cycle of being placed on hold repeatedly. The lack of prompt assistance and clear communication left me disheartened and doubtful of the purported American manufacturing claims by Wrangler. The disappointing thinness of their jeans coupled with the seemingly geographically challenged customer service representatives only added to my disillusionment. In conclusion, my experience with Wrangler Authentic pants and their customer service has regrettably fallen short of my expectations. I offer this candid review in the hope that it may guide others in making informed decisions about their wardrobe choices.
E eric Memyselfandi
406 days ago

Outstanding Quality and Service — A Genuine Testimonial

I recently had the pleasure of ordering from wrangler.com, and I must say, I was beyond impressed with their outstanding quality and service. When I initially ordered 7 pairs of shorts, I eagerly awaited their arrival, only to find one pair delivered. Naturally, I was disheartened and reached out to their customer service. Despite my initial frustration, I was pleasantly surprised by their attentiveness and dedication to resolving the issue. The team promptly initiated an investigation into the matter, demonstrating a genuine commitment to customer satisfaction. Their willingness to address my concerns and provide a swift resolution truly set them apart. Additionally, the seamless communication and transparency throughout the process were truly commendable. It was clear that they valued my experience as a customer and were dedicated to upholding their reputation for excellence. In an age where genuine care and attention to detail can be rare, I found wrangler.com to be a breath of fresh air. Their commitment to rectifying the situation and ensuring my satisfaction speaks volumes about their integrity and dedication to customer service. I am truly grateful for the exceptional service I received and highly recommend wrangler.com to anyone seeking a company that not only delivers top-notch products but also prioritizes customer satisfaction. Thank you for going above and beyond to make things right.
E eric Memyselfandi
406 days ago

From Disappointment to Dissatisfaction: My Experience with Wrangler.com

When I stumbled upon the enticing deal on Wrangler.com for 7 pairs of shorts, I couldn't resist and placed my order with eager anticipation. However, what I received was far from my expectations. Instead of the promised 7 pairs of shorts, I found only one lonely pair in a small sealed bag that seemed incapable of holding more than 3 pairs. Disheartened, I reached out to customer service, hoping for a quick solution. To my dismay, they insisted that all 7 pairs had been sent and initiated a time-consuming investigation into FedEx's involvement. Frustrated by their blame-shifting, I attempted to clarify the situation through messenger chat, only to be informed that the remaining items were conveniently out of stock. This experience left me feeling more dissatisfied than disappointed. Wrangler.com's lack of transparency in listing items as out of stock on their website and their attempt to pass off a partial shipment as a complete order left a bitter taste in my mouth. As a loyal customer, I expect honesty and integrity from the brands I choose to support. Unfortunately, Wrangler.com fell short of these expectations, turning what should have been a delightful shopping experience into a frustrating ordeal. Moving forward, I hope they prioritize customer trust and communication to prevent similar incidents in the future.
W Whitekite
428 days ago

Exceptional Quality and Customer Service at Wrangler.com

As someone who values quality and reliability, I can confidently say that Wrangler.com has exceeded my expectations. When I encountered a slight issue with an item I ordered, their customer service team went above and beyond to rectify the situation. Not only did they swiftly process a replacement, but they also ensured that I received it hassle-free. The level of care and dedication they showed truly sets Wrangler.com apart from other online retailers. Their commitment to delivering exceptional products and ensuring customer satisfaction is evident in every interaction. I highly recommend Wrangler.com to anyone seeking top-notch quality and outstanding customer service. This experience has solidified my trust and loyalty to their brand, and I will continue to be a proud supporter of Wrangler.com.
W Whitekite
428 days ago

Turning a Disappointment into a Personal Triumph with Wrangler.com

When I first encountered an issue with my order from Wrangler.com, I was disappointed. Upon receiving a defective item, my initial trust in the brand wavered. However, what followed was a journey of perseverance and resilience that changed my perception completely. After contacting customer service about the defective product, I encountered a minor setback in communication, leaving me uncertain about the resolution. Despite this, I took matters into my own hands and initiated the return process. Though slightly inconvenient, this decision led me to discover the value of patience and resourcefulness. As I navigated the return process, I found myself interacting with helpful and understanding representatives who guided me through each step. Their assistance transformed my frustration into gratitude, as I witnessed the brand's commitment to customer satisfaction firsthand. With every obstacle overcome, I not only received a replacement item promptly but also gained a renewed sense of loyalty towards Wrangler.com. The experience taught me that setbacks can present opportunities for growth and reinforcement of trust. In the end, what began as a disappointing transaction evolved into a personal triumph. I now proudly wear my Wrangler merchandise, carrying with it a story of resilience and unwavering dedication to quality. Thank you, Wrangler.com, for turning a moment of doubt into a testament of exceptional customer service.
E Erin Bright
438 days ago

Exceeding Expectations: A Genuine Testimonial for Wrangler

As a devoted customer of Wrangler, I can confidently say that their commitment to excellence has truly impressed me. Despite a minor hiccup with a refund, their exceptional customer service team went above and beyond to rectify the situation. Not only did they expedite the refund process, but they also expressed genuine concern for my experience. I wholeheartedly appreciate their dedication to customer satisfaction. Wrangler's quality products and unparalleled service have won my loyalty for life. Thank you, Wrangler, for setting the standard in customer care.
E Erin Bright
438 days ago

A Beacon of Caution: My Eye-Opening Experience with Wrangler

Embarking on a journey to shop at wrangler.com, I anticipated a seamless experience but encountered turbulence along the way. The awaited refund lingered in limbo for over two weeks, intensifying my concerns. The shockwave struck when Wrangler abruptly canceled my refund, attributing it to my PayPal dispute. The realization hit hard – an unforeseen turn, seemingly unjust and unethical. Navigating through this disheartening ordeal, I felt a sense of betrayal and disbelief. The essence of trust shattered in an instant, unveiling a veil of mistrust and disappointment. As I unravel the layers of this unsettling encounter, the label of fraud emerges clearly, leaving little room for doubt. Voices echo caution as I recount my experience, urging others to tread carefully on the path laid by Wrangler. In sharing my narrative, I raise awareness and stand as a sentinel, ensuring others navigate their paths with vigilance and discernment. The shadow of doubt looms large, as the once promising beacon of Wrangler now harbors the unsettling veil of deception. My words serve as a heartfelt truth, a beacon of caution, warding off the unsuspecting from the clutches of unseen theft. Embrace this cautionary tale, lest you too fall prey to the unforeseen pitfalls that await.
D Damianka Atanassova
551 days ago

Exceptional Quality Jeans, Disappointing Customer Service

I recently had an unfortunate experience with the customer service at Wrangler.com, despite being impressed with the quality of their jeans. After realizing that I had ordered the wrong size, I promptly reached out to their support team for assistance. Sadly, my request fell on deaf ears, and I was informed by Anna that no changes could be made to my order, even though it had only been 12 hours since the purchase. The lack of flexibility left me with two unappealing options – either wait for the incorrect jeans to arrive and then go through the hassle of returning them, or spend an additional £200 to re-purchase the correct size. This ordeal not only cost me valuable time and money but also soured my initial enthusiasm for the brand. After investing three days in finding the perfect pair of jeans, the disheartening encounter with Wrangler's customer service left me feeling undervalued as a customer. Disappointed by the lack of understanding and consideration, I have decided to take my business elsewhere. Despite their excellent product quality, the subpar customer service has left me with a bitter taste and I am hesitant to recommend Wrangler to anyone else. With regret, I must express that they have lost me as a client for good.
D Damianka Atanassova
551 days ago

Turning Disappointment into a Life Lesson

When I came across Wrangler.com, I was thrilled to find the perfect pair of jeans after days of searching. However, my excitement quickly turned into disappointment when I realized I had chosen the wrong size. With a sinking feeling, I reached out to their customer service, hoping for a quick solution. After waiting for what felt like an eternity, Anna from Wrangler's customer service team responded. Unfortunately, she informed me that my order had already been processed, making it impossible to change the size. Feeling disheartened, I was presented with two options: either wait for the incorrect jeans to arrive and then go through the hassle of returning them, or shell out another £200 for the right size. As someone who had meticulously weighed my choices for days before making a purchase, this sudden predicament was a blow. The thought of spending another £200 within hours of my initial order was frustrating beyond words. Wrangler, through this experience, lost not just a customer but someone who would have gladly recommended their brand to others. While this encounter left a bitter taste in my mouth, it taught me a valuable lesson about the importance of stellar customer service. Wrangler's handling of this situation serves as a reminder of how crucial it is for businesses to prioritize customer satisfaction and seamless transactions. Despite this setback, I choose to look at it as an opportunity to support companies that value their customers' needs and go above and beyond to ensure a positive shopping experience. Wrangler may have lost me as a client, but they have gained a lesson in the significant impact of exceptional customer service. Although I won't be recommending Wrangler to anyone after this incident, I hope they take this feedback constructively and work towards enhancing their customer service for future interactions.
J Jeffrey
737 days ago

Unparalleled Quality and Exceptional Customer Service

I cannot express my satisfaction enough with wrangler.com. Their products are of unparalleled quality, and their customer service is exceptional. As a purchaser for my company, I have experienced the best service and top-notch products. I have been consistently impressed by the attention to detail and efficiency of their team. Unlike other companies, I have never felt overlooked or unimportant when dealing with wrangler.com. I will continue to be a loyal customer because of their outstanding products and unparalleled customer service. Thank you, wrangler.com, for setting the bar high and consistently exceeding my expectations.
J Jeffrey
737 days ago

An Unrivaled Experience: From Frustration to Elation

Reflecting on my recent encounter with wrangler.com, I must admit, my initial perception was tainted by unpleasant experiences with their customer service. However, as fate would have it, a glimmer of hope emerged amidst the chaos. Following a series of mishaps, I found myself on the brink of transitioning our company's bulk orders elsewhere. Yet, in a moment of serendipity, a dedicated representative stepped in with unmatched dedication and determination to rectify the situation. What ensued was a transformational journey from frustration to elation. Through their unwavering commitment to excellence and customer satisfaction, my faith was not only restored but strengthened. The quality of their products shone brighter, now accompanied by a level of service that surpassed all expectations. Today, I stand both amazed and grateful for the impeccable turnaround that has solidified my loyalty to wrangler.com, proving that even amidst challenges, exceptional customer care can redefine an entire experience.
G Gareth S Birch
884 days ago

Exceptional Quality and Service from Wrangler

I recently had the pleasure of purchasing an item from Wrangler, and I must say that their commitment to quality and customer satisfaction is truly impressive. From the moment I placed my order on October 11th, to the delivery on November 1st, Wrangler's dedication to ensuring a seamless and enjoyable shopping experience was evident. Despite a minor hiccup with the initial shipment, Wrangler's customer service team went above and beyond to address the issue promptly and professionally. The level of care and attention they demonstrated was truly commendable, and it's clear that they prioritize customer satisfaction above all else. In a world where online shopping experiences can often be disappointing, Wrangler stands out as a beacon of reliability and excellence. Their efficient handling of the situation and commitment to resolving any issues left me thoroughly impressed. I can confidently say that Wrangler has earned my loyalty as a satisfied customer, and I look forward to continuing to support a brand that values its customers' happiness above all else. Thank you, Wrangler, for setting the standard for exceptional quality and service.
G Gareth S Birch
884 days ago

Turning Disappointment Into Delight: My Journey with Wrangler.com

Diving into the world of online shopping is always an adventure, and my recent experience with Wrangler.com was no exception. After placing an order on October 11th, excitement filled me as I eagerly awaited my package. However, as days turned into weeks, anticipation morphed into frustration as my order remained in limbo, lost in the abyss of processing. The saga continued as I discovered that my package, entrusted to FedEx, had mysteriously vanished after reaching Tracy, CA. Despite my efforts to seek assistance, FedEx's reluctance to track down the missing parcel added to the whirlwind of disappointment. This setback, coupled with the delay in processing my order, left me disheartened and questioning my decision to shop online. Despite the challenges faced, I can't help but appreciate Wrangler's products and the promise they hold. The allure of their items had initially drawn me in, sparking my interest and igniting a desire to enhance my wardrobe with quality pieces. However, the tumultuous journey my order undertook cast a shadow over the brand's appeal, leaving me longing for resolution and closure. While my experience with Wrangler.com may have been marred by delays and mishaps, I hold onto the hope that my tale serves as a catalyst for improvement. In the world of online shopping, transparency, efficiency, and exceptional customer service reign supreme. Wrangler.com has the potential to rise above these challenges, emerge stronger, and turn moments of dismay into opportunities for redemption. As I patiently wait for my order to find its way to me, I cling to the belief that every setback is a setup for a remarkable comeback. Wrangler.com, may this review serve as a beacon of hope, urging you to transform disappointment into delight and turn customers into loyal advocates. Let's embark on a journey where every purchase is a joyous experience, every delivery a seamless process, and every customer a cherished member of your community.

Introduction

Wrangler.com is an established online platform where customers can browse and purchase a wide range of high-quality denim apparel for men, women, and children. With a history dating back to 1947, Wrangler has become synonymous with durability, comfort, and style. Their website offers a seamless shopping experience, showcasing their latest collections and providing detailed product information to assist customers in making informed decisions.

Pros and Cons

  • Pros:
    • Diverse range of denim apparel for all age groups.
    • High-quality products known for durability.
    • Accessible and user-friendly website.
    • Generous return and exchange policy.
    • Regular promotions and discounts.
  • Cons:
    • Pricing may be slightly higher compared to some competitors.
    • Limited customization options for certain products.
    • International shipping can be expensive for customers outside the US.

User Experience

Wrangler.com offers a seamless browsing and shopping experience. The website is well-designed with a clean layout, making it easy for customers to navigate through various product categories. Intuitive search functionality and well-organized filters allow users to quickly find their desired items. Detailed product descriptions, size charts, and customer reviews help customers make informed purchasing decisions. The website also loads quickly, providing a smooth and responsive user experience.

Pricing and Value for Money

Wrangler's pricing is slightly higher compared to some competitors in the denim apparel market. However, the brand's reputation for producing high-quality, durable garments justifies the price point. Customers can trust that their purchases will last long and retain their style. Additionally, Wrangler frequently offers promotions and discounts, enhancing the value for money. The brand's commitment to quality and longevity makes it worth the investment for those seeking reliable denim apparel.

Customer Service

Wrangler.com prides itself on providing excellent customer service. Their dedicated support team is readily available to address customer inquiries and concerns. They offer assistance via email, live chat, and a toll-free customer service hotline. Furthermore, Wrangler's generous return and exchange policy ensures customer satisfaction. Whether it's a sizing issue or a defective item, Wrangler aims to resolve customer problems promptly and efficiently.

Product Quality and Selection

Wrangler is renowned for its commitment to manufacturing high-quality denim apparel. Their products are crafted with attention to detail and precision, ensuring durability and comfort. The brand offers a wide selection of jeans, shorts, shirts, jackets, and accessories for men, women, and children. Wrangler's designs cater to various tastes and lifestyles, from classic and casual to modern and trendy. With their extensive range, customers can find the perfect denim pieces to suit their style and preferences.

Website Usability

Wrangler.com prioritizes user-friendly website design. Its intuitive interface makes it easy for customers to navigate the site and locate desired products. The website's comprehensive search function enables users to find specific items quickly. The use of clear product images, detailed descriptions, and size charts facilitates a smooth purchasing process. Additionally, secure online payment options offer peace of mind to customers concerned about data privacy.

Returns and Exchanges

Wrangler.com has a generous return and exchange policy that prioritizes customer satisfaction. If customers are unsatisfied with their purchase for any reason, they can return or exchange the items within a specified period. Wrangler provides a prepaid return label for convenient and hassle-free returns. The brand's commitment to ensuring a seamless shopping experience extends to its returns and exchanges process.

Promotions and Discounts

Wrangler frequently offers promotions and discounts on their website. Customers can take advantage of seasonal sales, limited-time offers, and exclusive deals. These promotions provide an opportunity to get their favorite Wrangler products at reduced prices, enhancing the overall value for money. Subscribing to Wrangler's newsletter also grants access to special discounts and insider updates on upcoming promotions.

Reputation

Wrangler has built a strong reputation over the years, becoming a trusted brand in the denim apparel industry. With a legacy dating back to 1947, Wrangler has consistently delivered high-quality products known for their durability and style. The brand's commitment to customer satisfaction, excellent customer service, and robust return policy have further enhanced their reputation as a reliable and reputable company.

Payment Options

Wrangler.com offers secure and convenient payment options to cater to customer preferences. Customers can complete purchases using major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, the website supports payment via popular digital wallets like PayPal, enabling seamless transactions for those who prefer alternative payment methods.

Loyalty Programs

At present, Wrangler.com does not offer a specific loyalty program. However, customers can subscribe to the Wrangler newsletter to stay updated on exclusive offers, promotions, and upcoming events. Subscribers receive personalized recommendations and early access to sales, ensuring they never miss out on great deals from Wrangler.

Customer Reviews

Customer reviews play an essential role in enhancing the transparency and trustworthiness of Wrangler.com. Customers can leave reviews on purchased products, sharing their experiences and opinions. These reviews help potential customers make informed decisions and gain insights into product quality, size accuracy, and overall satisfaction. Wrangler actively encourages honest and unbiased customer reviews to maintain its commitment to transparency and customer-centricity.

Community Involvement

Wrangler is involved in various community initiatives and strives to give back. The company partners with charitable organizations and participates in philanthropic efforts aimed at supporting local communities. Wrangler's commitment to social responsibility further establishes their brand as more than just a denim apparel retailer, but as a company that recognizes its role in making a positive impact.

Shipping and Costs

Wrangler.com offers shipping services both within the United States and internationally. The website provides estimated shipping costs based on the customer's location at the time of checkout, ensuring transparency and avoiding any surprises. Shipping costs vary depending on the chosen shipping method, destination, and order value. While shipping costs for international customers may be slightly higher, Wrangler strives to provide reliable and timely delivery services to customers worldwide.