Xentair Reviews

Voted Good (5/5)

261 Votes

20 Reviews

Vote Now

In the Toner Cartridge Supplier category

Pie-Chart Analysis

0% users rated Terrible
0% users rated Poor
10% users rated Average
5% users rated Very Good
85% users rated Excellent
Write a review
B b.e.t.
103 days ago

A spare part for my Xerox Phaser 6600…

My review for xentair.com A spare part for my Xerox Phaser 6600 was easy to find on the website. Price for the item (a small plastic slider for the paper tray) was way too high. Unfortunately I had to pay almost 23 euro for import taxes and delivery outside the UK (Belgium), but that's not something Xentair to blame for. Delivery was prompt after paying import duties. And most important: no need to replace this laser printer for a new one, it's again working fine after installing the spare part.
N Neil Siebert
112 days ago

Uncovering Hidden Gems at Xentair.com

Sharing my experience with xentair.com has been incredibly rewarding. When I reached out to Paul and his team, I was pleasantly surprised by their dedication to helping me find the right parts I needed. What stood out was their honesty and transparency in guiding me towards a cost-effective solution. We uncovered that a smaller part priced at just £44 would suffice, saving me a significant amount compared to other suppliers. The savings didn't stop there; their toner prices were unbeatable. It's clear to me that xentair.com is a hidden gem in the industry, and it's a shame more people aren't aware of them. I wholeheartedly recommend xentair.com and will definitely be a returning customer for all my future needs. Thank you, Paul and the team, for your exceptional service and genuine care for your customers.
P Paul Klinger
116 days ago

Above and Beyond: A Genuine Testimonial for Xentair.com

I couldn't be more pleased with the exceptional service I received from xentair.com. When my 7-year-old machine needed a crucial part, I turned to their website and was pleasantly surprised to find exactly what I needed in stock. Opting for fast delivery, I received the part the very next day, which was a lifesaver. The part fit perfectly, resolving my printer issue immediately. The promptness, efficiency, and effectiveness of xentair.com's service truly exceeded my expectations. This level of dedication and customer care is a rare gem in today's fast-paced world. Thank you, xentair.com, for going above and beyond to provide top-notch service. It doesn't get any better than this!
C Cassandra Smith
143 days ago

Revolutionized my Printing Experience with Xentair’s Exceptional Bypass Tray

Let me start by saying that my experience with Xentair has been nothing short of exceptional. Recently, I needed a replacement bypass tray for my printer, and after some research, I stumbled upon their website. The ordering process was seamless, and the product arrived promptly. Upon trying to fit it into my printer, I encountered a slight issue. The paper wasn't feeding properly, leaving a frustrating gap between the wheel and the paper. Feeling disheartened, I contemplated returning it. However, I decided to reach out to Xentair's customer service for assistance. To my surprise, they were incredibly responsive and helpful. They guided me through troubleshooting steps, and with their expert advice, I was able to resolve the issue swiftly. Not only does the bypass tray fit perfectly now, but it has also revolutionized my printing experience. The seamless paper feed has eliminated any disruptions, allowing me to print efficiently without any hiccups. I cannot recommend Xentair enough for their top-notch products and outstanding customer support. Thank you, Xentair, for turning what could have been a disappointing situation into a success story. I am a happy and loyal customer for life!
M MB
149 days ago

Exceptional Customer Service Experience with a Staff Superstar: Harry Piggott!

As I reflect on my experience with xentair.com, one standout individual truly made all the difference – Harry Piggott. From the moment I reached out, Harry's dedication to exceptional customer service shone brightly. His commitment to follow through on promises and provide timely updates set a new standard for professionalism. Harry's proactive approach and genuine care for my needs left me deeply impressed. In a world where customer service can feel impersonal, Harry's courtesy and attention to detail were a breath of fresh air. He not only resolved my queries efficiently but also went above and beyond to ensure that I felt valued and supported throughout our interaction. I am truly grateful for the outstanding service I received from Harry. His passion for assisting customers like me is a testament to the quality of your company's staff. Thank you, xentair.com, for having such a dedicated team member who embodies excellence in customer care. Harry Piggott's exceptional qualities have undoubtedly solidified my loyalty to your brand.
N Nicu
158 days ago

An Exceptional Commitment to Customer Care at Xentair

Nestled within the realm of online reviews lies a gem that exemplifies true customer service excellence – a testimonial that beckons with gratitude and admiration. At Xentair, the experience transcends mere transactions; it's a heartfelt journey guided by the stellar support of a dedicated individual named Paul. Paul's unwavering assistance in resolving an issue related to an IP Board for a Xerox WorkCentre is nothing short of extraordinary. Each day, his expertise and patience shine brightly, surpassing all expectations with grace and efficiency. This level of commitment is a rare find, fostering a sense of trust and loyalty that sets Xentair apart. In a world where genuine care can sometimes feel like a distant memory, Xentair stands as a beacon of hope, thanks to individuals like Paul who embody the essence of exceptional customer service. To Paul and the entire team at Xentair, my deepest gratitude for crafting an experience that goes beyond mere satisfaction – it's an experience worth cherishing.
R RicFr
162 days ago

Unmatched Customer Service and Swift Delivery – A Testimonial for Xentair

I cannot recommend Xentair enough for their exceptional service and efficiency. My recent experience with them truly exceeded all my expectations. In urgent need of printer parts that were not available through the official Xerox store for weeks, I turned to Xentair. Not only did they have the parts in stock as advertised, but their customer service team was incredibly prompt and helpful in ensuring the availability and swift shipment of the items. The communication with their customer service team was effortless, and I received confirmation within minutes of reaching out to them. This level of responsiveness and dedication to customer satisfaction is truly commendable. Placing my order was a breeze, and to my surprise, the materials were shipped the same day. Despite being based in the UK and shipping to France, the delivery was surprisingly fast, with the package arriving just a few days later. The seamless process from start to finish highlighted Xentair's commitment to meeting their customers' needs efficiently and effectively. I am immensely grateful for the exceptional service I received from Xentair and commend them for their dedication to customer satisfaction. Thank you for your outstanding work, Xentair - keep up the great work!
R Raymond Perry
218 days ago

The corporate’s response time is nice…

My evaluate for xentair.com The corporate's response time is nice and their product is superb. I obtain my gadgets in a wonderful situation. My merchandise was put in and dealing g nicely. Mr. Harry is doing an amazing job in serving to clients in getting the right product,therefore good buyer expertise.
Y Yvonne Gray
239 days ago

Exceptional Service and Reliable Deliveries: A Game-Changer in Challenging Times

Having stumbled upon Xentair.com during the tumultuous times of lockdown, my experience with them has been nothing short of extraordinary. Seeking a specific drum amidst a sea of supply chain disruptions, Xentair emerged as a beacon of reliability, providing not only the precise product we urgently required but also ensuring its swift delivery the very next day, all at a competitive price. Since that pivotal moment, Xentair has consistently exceeded my expectations with their stellar service, a rare gem in today's fast-paced business world. What truly sets them apart is their commitment to fair pricing and transparent shipping fees, even to the remote corners of North Scotland, sparing customers the dread of inflated courier costs. I wholeheartedly endorse Xentair.com as a go-to source, a company that has not only earned my trust but has also become my steadfast partner in procurement. To anyone seeking unrivaled service and unwavering reliability, look no further, for Xentair is the epitome of excellence in every aspect. A game-changer indeed, I unequivocally vouch for Xentair as the ultimate destination for all your needs.
D Doug Connors
504 days ago

Exceptional Customer Care: A Beacon of Light in Xerox Troubles

In my search for the elusive Xerox C550 LVPS part, I stumbled upon Xentair.com. After a series of frustrating encounters with Xerox themselves, I found solace in the form of Paul Miles at Xentair. Despite the initial setback of the part being out of stock, Paul's dedication and support shone through. Paul went above and beyond, sourcing the crucial power supply and ensuring its compatibility with my machine. Within days, the package arrived at my doorstep, and with bated breath, I installed it. A seamless integration ensued, and my Xerox C550 was back in action, no hiccups in sight. I am profoundly grateful for the expert guidance and prompt service provided by Paul. In a sea of uncertainties, his professionalism and knowledge navigated me to success. The experience with Xentair transcended mere transactions; it was a beacon of light amidst Xerox-induced woes. Thank you, Paul, and thank you, Xentair, for turning a daunting task into a smooth sail. Your commitment to customer satisfaction is truly commendable.
S Sara Spencer
550 days ago

Exceptional Service and Reliable Products at Xentair: A Customer’s Redemption Story

Embarking on a journey to purchase from xentair.com, I encountered a minor hiccup due to delivery complications with the Post Office. However, amidst the confusion, a shining beacon named Paul from Xentair swiftly reached out with precise tracking details, allowing me to locate and receive my long-awaited parcel without further delay. The part I ordered not only matched my expectations but also seamlessly integrated into my system, functioning flawlessly. Grateful for this seamless resolution, I am inspired to affirm that Xentair has earned my enduring trust. With their exceptional service and unwavering commitment to customer satisfaction, I eagerly look forward to future collaborations with Xentair, knowing that I am in capable hands.
B Barry Semper
601 days ago

Xentair Went Above and Beyond Expectations!

Reflecting on my experiences with Xentair, I can confidently affirm that their exceptional service consistently exceeds my expectations. Whenever I engage with their team, I am met with unparalleled knowledge and unwavering assistance. Their commitment to delivering on their promises is truly commendable - every item I have been assured will arrive within a specified timeframe has done so without fail. Furthermore, their dedication to swift responses and immediate action is truly remarkable. Whenever I urgently require spare parts, Xentair goes out of their way to ensure same-day dispatch, demonstrating a level of customer care that is rare to find. Moreover, when it comes to technical support, Xentair stands out as a valuable resource, sharing insights and expertise that have been instrumental in enhancing the efficiency of my machine. The depth of their knowledge is truly impressive, making them an indispensable partner in ensuring my operations run smoothly. In light of my consistently positive interactions with Xentair, I wholeheartedly endorse their services without any reservations. Whether you are in need of reliable products, prompt deliveries, or expert advice, Xentair proves time and time again that they are a cut above the rest. Thank you, Xentair, for consistently going above and beyond to meet my needs!
A Alex Phillips
686 days ago

Exemplary Service and Genuine Expertise Found Here!

I recently had an exceptional experience with Xentair.com, a UK-based spares company. Not only did they offer the exact spare part I needed, but they did so at a reasonable price. The cherry on top was their prompt shipping service, ensuring I received the part in record time. What truly sets Xentair.com apart is their dedication to customer support. Upon encountering an error code post-installation, they went above and beyond by providing invaluable technical advice. Their knowledgeable team not only solved my issue but also empowered me with insights for future troubleshooting. As Alex rightly warns, purchasing parts from overseas can be risky. However, Xentair.com stands out as a beacon of reliability amidst a sea of potential scams. Their genuine dedication to customer satisfaction and technical expertise make them a trustworthy choice in the realm of spares. Thank you, Xentair.com, for not only delivering on your promises but for exceeding expectations with your top-notch service and support. Grateful for the peace of mind and seamless experience you provided. Warm regards,
J Jason Lewis
753 days ago

A Surprising Discrepancy: A Detailed Account of My Xentair Experience

Let me share my recent experience with xentair.com. I had ordered a control panel for a 7328, but to my dismay, a panel meant for a 7245 printer arrived. This mix-up was not just limited to the model; I was assured that the control panel was brand new, yet upon inspection, it was evidently a used one. The aged screen was another noticeable flaw. Despite adjusting the contrast to its maximum setting of 90%, the display remained faint due to its worn-out state. This issue not only affects its usability but also raises concerns about its longevity; it seems this product's life expectancy might be shorter than expected. What adds to the disappointment is that the information provided by Harry, which I had sought in writing, turned out to be inaccurate. Had it not been for this correspondence, I might not have had grounds to raise these concerns. Although the product did arrive ahead of schedule, its operational uncertainty overshadows this small positive. While the early delivery is appreciated, the multiple discrepancies in the product received, paired with misleading information, cast a shadow of doubt on the overall service quality and product reliability.
J John
1002 days ago

Exceptional Service, Prompt Delivery, and Affordable Prices – A Customer’s Delight at Xentair

Allow me to share my recent experience with Xentair.com, a true gem in the world of customer service and printer parts. I found myself in a bit of a pickle, uncertain about the specific part my printer needed. Enter Xentair's live chat support - swift, knowledgeable, and simply outstanding. Not only did the representative patiently address my queries, but they went above and beyond by providing me with detailed screenshots and conducting thorough research to identify the exact part required. The cherry on top? The next day delivery, with my package swiftly despatched and trackable every step of the way. Such efficiency and reliability truly set Xentair apart from the rest. It comes as no surprise that I am already planning my next purchase with them. And let's talk about the prices - incredibly competitive, making top-quality parts accessible without breaking the bank. Xentair is not just a company; it's a beacon of exceptional service, prompt delivery, and affordability. My heartfelt gratitude goes out to the entire team for making my experience a delightful one. Rest assured, I'll be a returning customer for years to come.

Introduction:

Xentair.com is a reputable online retailer that specializes in providing high-quality printer supplies and consumables to individuals and businesses worldwide. With a wide selection of products and a commitment to customer satisfaction, Xentair.com has established itself as a reliable source for all printing needs.

Pros:

- Extensive product range: Xentair.com offers a diverse range of printer supplies, including ink cartridges, toners, drums, and maintenance kits, ensuring that customers can find the right products for their specific printer models. - Competitive pricing: The website provides competitive prices on its products, making it a cost-effective option for individuals and businesses aiming to reduce printing expenses. - User-friendly interface: The website's intuitive design and easy-to-navigate layout enable users to find products quickly and efficiently. - Excellent customer service: Xentair.com's dedicated support team promptly assists customers with any inquiries or issues, ensuring a pleasant shopping experience.

Cons:

- Limited international shipping: While Xentair.com ships products worldwide, some remote locations may have limited or unavailable shipping options. It's worth checking the shipping availability before placing an order. - Lack of advanced search filters: Although the website offers basic search filters, some users may find more extensive filters beneficial when searching for specific printer supplies.

User Experience:

Xentair.com prioritizes user experience, providing a seamless and hassle-free shopping journey. The website's clean and organized layout ensures easy navigation, enabling users to locate their desired products swiftly. Additionally, the website loads quickly, contributing to a positive browsing experience.

Pricing and Value for Money:

Xentair.com offers competitive prices for its printer supplies, ensuring customers receive value for their money. The website frequently offers promotions and discounts, ensuring further cost savings. Additionally, the exceptional quality of the products justifies the pricing, making Xentair.com an excellent option for those seeking both affordability and value.

Customer Service:

Xentair.com prides itself on its exceptional customer service. The support team responds promptly to customer inquiries, assisting with product selection, troubleshooting, and order-related issues. This dedication to customer satisfaction contributes to a positive buying experience and helps build trust between the company and its customers.

Product Quality and Selection:

Xentair.com partners with reputable brands and suppliers, ensuring the delivery of high-quality printer supplies. The website offers a wide selection of products compatible with various printer models, catering to the diverse needs of individuals and businesses. Customers can have confidence in the durability and performance of the products offered by Xentair.com.

Website Usability:

Xentair.com's website is designed with usability in mind. Its intuitive interface allows users to conveniently search for products, filter results, and access relevant information. The website's responsive design ensures compatibility across different devices, providing an optimal viewing experience regardless of the user's device.

Returns and Exchanges:

In the event that a customer is dissatisfied with a purchase from Xentair.com, the company offers a straightforward returns and exchanges policy. Customers can initiate returns or exchanges within a specified timeframe, provided the products are in their original condition. It is recommended to review the detailed return policy on the website for specific instructions and requirements.

Promotions and Discounts:

Xentair.com frequently runs promotions and offers discounts on selected products, allowing customers to further save on their printer supply purchases. By periodically checking the website's "Promotions" section, users can take advantage of these cost-saving opportunities.

Reputation:

Xentair.com has built a strong reputation within the printer supplies industry due to its commitment to delivering high-quality products and outstanding customer service. Positive reviews and testimonials from satisfied customers further solidify the company's reputation as a reliable and trustworthy source for printer supplies.

Payment Options:

Xentair.com offers a range of secure and convenient payment options, including major credit cards and popular online payment platforms. The website utilizes encryption technologies to protect customers' sensitive payment information, ensuring secure transactions.

Loyalty Programs:

Xentair.com does not currently provide a formalized loyalty program. However, the company often offers exclusive promotions and discounts to its loyal customers, making it worthwhile to stay updated on the website's latest offers.

Customer Reviews:

Customer reviews are a vital part of Xentair.com's platform, allowing potential buyers to gain insights from previous customers. The website provides a section where customers can submit their reviews, helping others make informed purchasing decisions. The presence of varied and positive customer reviews reinforces the company's commitment to quality and customer satisfaction.

Community Involvement:

Xentair.com actively engages with its customers and the wider printing community through various communication channels, including social media platforms and industry forums. The company's participation in discussions, sharing of tips, and addressing customer concerns demonstrates its commitment to fostering a supportive and informed printing community.

Shipping and Costs:

Xentair.com offers reliable and efficient shipping services to customers worldwide. Shipping costs are calculated based on the order's weight, destination, and chosen delivery method. The website provides estimated shipping costs during the checkout process, ensuring transparency and allowing customers to make informed decisions. Additionally, Xentair.com strives to minimize shipping costs for customers without compromising on the delivery speed and reliability. In conclusion, Xentair.com is a trusted online destination for individuals and businesses seeking high-quality printer supplies. With its extensive product range, competitive pricing, user-friendly interface, and exceptional customer service, Xentair.com ensures a positive shopping experience. The company's commitment to product quality, website usability, and customer satisfaction contribute to its excellent reputation within the industry. Whether customers require ink cartridges, toners, or maintenance kits, Xentair.com proves to be a reliable partner for all printing needs.