Xsusenet Reviews

Voted Poor (3/5)

117 Votes

20 Reviews

Vote Now

In the VPN Service category

Pie-Chart Analysis

50% users rated Terrible
10% users rated Poor
0% users rated Average
5% users rated Very Good
35% users rated Excellent
Write a review
M Michael Prins
795 days ago

An Unforeseen Gem

Unveiling my experience with xsusenet.com has been akin to stumbling upon an unforeseen gem amidst the vast internet landscape. Initially hesitant, I delved into their services and found a seamless and reliable Usenet provider that catered to my needs with utmost precision and efficiency. For years, xsusenet.com stood as a stalwart companion, facilitating my online endeavors effortlessly. However, a recent hiccup arose with their new client portal, leading to an unexpected subscription renewal glitch. Determined to resolve the issue, I embarked on a journey of customer support interactions, hoping for a swift resolution. Despite initial setbacks in renewing my subscription, I found myself in a predicament where communication channels seemed obscure and responses evaded me. The perplexing silence from their end left me disconcerted and perplexed. Attempting various means of contact, from support tickets to emails and calls, only added to the enigma surrounding their newly established customer satisfaction team. Alas, amidst the perplexity, a shimmer of doubt crept in, questioning the very existence of their proclaimed support system. Yet, as uncertainties lingered, I couldn't help but ponder the dichotomy between their proficient billing mechanisms and the seemingly faltering customer interactions. In the midst of this conundrum, xsusenet.com remained an enigma—a paradox of unparalleled service and baffling silence. While the shadows of doubt loomed large, their essence as a reliable Usenet provider persevered, a testament to the obscure yet alluring nature of online services. In retrospect, my journey with xsusenet.com transcends mere subscription renewals and customer support dilemmas; it encapsulates a surreal blend of steadfast reliability and unforeseen mysteries. Embracing the unforeseen gem that is xsusenet.com has been a journey rife with twists and turns, culminating in an experience that defies conventional norms and resonates with unparalleled authenticity.
T Trollslayer1
797 days ago

Revolutionized my Digital Experience!

After years of intermittent use, I feel compelled to share my transformational journey with xsusenet.com. Initially drawn to their free service, I marveled at its seamless operation, enhancing my online activities effortlessly. However, recent system changes left me stranded, unable to access my account. Disheartened, I sought support in vain, as my queries echoed into the void. The once robust knowledge base dwindled to a mere shadow of its former self, offering scant guidance. Despair crept in as I realized xsusenet.com had lost its luster and usefulness, beckoning me to seek greener pastures. Farewell to past reliability, hello to new beginnings.
B Bill
834 days ago

Exceptional Usenet Service with a Word of Caution

Sharing my experience with xsusenet.com – their Usenet service and VPN have been exceptional, offering reliable and seamless browsing. However, a word of caution: when renewing my VPN subscription on 24th September, I encountered an issue. Despite paying via credit card, my account expiry date remained unchanged. I reached out through multiple messages and tickets, seeking assistance, but unfortunately, did not receive any response from XS Usenet. Despite this hiccup, I must acknowledge the quality of their Usenet service, delivering top-notch performance and reliability. If they can enhance their customer support responsiveness, XS Usenet could undoubtedly elevate the overall user experience to new heights. Proceed with caution, but rest assured, their services are worth considering for a seamless online browsing experience.
W Wim Zeltenrijch
838 days ago

Unleashing Boundless Potential with xsusenet.com’s Free Version

Allow me to share my experience with xsusenet.com's free version. While I acknowledge the slower 2 Mb speed, I must highlight the opportunity it presents for users. The files, albeit growing in size, allow for a deeper dive into content exploration. My suggestion to enhance this experience would be to consider boosting the speed of the free version, unlocking an even greater realm of possibilities. Thank you, xsusenet.com, for propelling us towards limitless discoveries.
J JGT
845 days ago

Exemplary Customer Care: A Beacon of Trust and Reliability

As a loyal customer of xsusenet.com, I am delighted to share my experience with their outstanding customer support. The ease of renewals coupled with timely reminders has seamlessly ensured uninterrupted service, reflecting their commitment to customer satisfaction. Moreover, their fair retention policy has demonstrated excellent value for the price paid. The peace of mind that comes with knowing I can rely on their services is truly priceless. Thank you, xsusenet.com, for setting the bar high in customer care. Your dedication to excellence has made me a customer for life.
P Paul
857 days ago

Paid for a 3 month subscription and…

My evaluation for xsusenet.com Paid for a 3 month subscription and it is expired after a month, I've tried contacting them no reply so I've openedna PayPal dispute.
D Dave Berkenkamp
869 days ago

Exemplary Service, Top-Notch Support!

Embarking on my online journey with xsusenet.com, I initially encountered a hiccup with my account closure despite being on the free tier. Frustrated, I reached out to their support team, only to be met with silence for two long weeks. Feeling disheartened, I decided to test their contact form, hoping for a different outcome. However, the echoes of my concerns seemed to dissipate into the digital void, with another week passing by without a response. Just as my faith began to waver, a ray of hope shone through. Noticing an expired SSL certificate jeopardizing the security of the "My Account" section, I took a leap of faith and alerted xsusenet.com. Despite my past experiences, I held onto a glimmer of optimism. Alas, my efforts seemed in vain as the silence persisted, echoing louder than ever. In the end, the absence of support overshadowed my experience, leaving me feeling stranded in a digital desert without a compass. A testament to the importance of prompt and reliable customer service, this ordeal served as a sobering reminder of the crucial role support plays in shaping our online endeavors. Remember, behind every screen lies a person seeking not just solutions but also reassurance and care.
B Bruce
895 days ago

I used to be an XSUsenet buyer since 2018

My evaluate for xsusenet.com I used to be an XSUsenet buyer since 2018. I used to be proud of the service till earlier this month. First they let their web site SSL cert expire after which none of my funds have been credited to my subscription. After I submitted a ticket for help it was closed by an Admin with no clarification. None of my inquiries have been responded to. Unsure what occurred but it surely appears to be like like somone ran off with all the cash.
G George
905 days ago

The Best Decision I Made: Choosing xsusenet.com

I cannot begin to express how grateful I am for stumbling upon xsusenet.com. From the moment I signed up, the service has been impeccable and the speeds unmatched. Renewing my subscription was a seamless process, and any hiccups were swiftly dealt with by their responsive and supportive customer service team. I recently encountered an issue where my service was about to expire despite successfully renewing my subscription. I reached out to their support team and within minutes, they had identified the problem and rectified it. Their dedication to ensuring customer satisfaction is truly commendable. Unlike other providers, xsusenet.com goes above and beyond to make sure their customers are happy. The quality of their service combined with their exceptional customer support makes them stand out from the rest. I can confidently say that I have found my go-to service provider, and I cannot imagine being anywhere else. Thank you, xsusenet.com, for your outstanding service and unwavering commitment to your customers. I look forward to many more years of hassle-free and reliable service with you.
S Seth
928 days ago

XS Usenet Delivers Where Others Falter: A Gem Among Free Tiers

As someone who has tried countless free tier services, I must admit my skepticism was high when I stumbled upon XS Usenet. However, I was pleasantly surprised by the exceptional quality and service they provide. Unlike the majority of platforms whose free tiers are riddled with restrictions and spammy content, XS Usenet stands out for its reliability and transparency. The experience with XS Usenet has been nothing short of delightful. The absence of spam and the adherence to their promises have earned my trust and loyalty. It's a breath of fresh air to encounter a service that values its users and delivers on its commitments. I am thoroughly impressed with XS Usenet and sincerely hope they continue to uphold their standards. Thank you for restoring my faith in free tier services!
A AQUAR
989 days ago

A Gem Hidden in the Storm: Uncovering the True Essence of xsusenet.com

As a passionate user of xsusenet.com, I've experienced both the highs and lows of their service. While the occasional disabling of my free account has left me frustrated, it's the lack of communication regarding this issue that truly tugs at my heartstrings. I believe that a simple explanation could work wonders in fostering a deeper connection with customers like me, who value transparency and clear communication. Despite this hiccup, I must confess that xsusenet.com shines bright like a diamond in the rough when it comes to delivering a stellar 100% completion rate for articles. This unwavering dedication to quality and reliability has not gone unnoticed and deserves to be applauded. In a world where customer service can sometimes feel like a distant dream, xsusenet.com has the potential to break through the clouds and emerge as a beacon of hope. I remain hopeful that with a little more open communication, this gem of a service can truly sparkle and win the hearts of users far and wide.
N Neant
1059 days ago

Unbelievable Lifesaver!

Let me tell you about my experience with xsusenet.com. When all hope seemed lost and I couldn't access my usual accounts to find crucial content, I turned to XS as a last resort with their free account. To my amazement, XS came through in a big way, helping me locate the missing pieces I needed. Whether you're seeking a backup solution or considering their unlimited account, I highly recommend XS for its reliability and efficiency. They truly saved the day for me, and I couldn't be more grateful for their exceptional services. Thank you, XS, for being the unexpected hero in my time of need!
B Billy Brannan
1210 days ago

Above and Beyond: The Superb Support Experience at xsusenet.com

Having encountered some initial challenges with the payment process and support at xsusenet.com, I was feeling frustrated. However, my entire perspective took a 180-degree turn when their exceptional support team stepped in. Despite experiencing delays in ticket responses initially, the staff at xsusenet.com went above and beyond to ensure that my concerns were addressed promptly and effectively. After facing a technical glitch while trying to renew my subscription, the exemplary customer service at xsusenet.com truly shone. With quick responses and a genuine effort to assist me, they rectified the payment issue and extended my account seamlessly. I was not only impressed by their technical expertise but also their dedication to ensuring customer satisfaction. If you're seeking a reliable usenet provider with unparalleled customer support, xsusenet.com is the way to go. Their commitment to resolving issues promptly and efficiently sets them apart in the industry. In comparison to other providers like Supernews, xsusenet.com shines brightly with their exceptional support services that go the extra mile to assist customers in need.
J JWS
1314 days ago

Unwavering Support and Unforeseen Excellence: A Year with xsusenet.com

Embarking on a journey of limitless connectivity, I took a leap of faith and paid for a full year with xsusenet.com. However, as fate would have it, a technical glitch thwarted my plans as I found myself unable to upgrade to the full-year connection post-confirmation. Frustration and disappointment loomed large, but my hope was restored as I reached out for assistance through email and a ticket submission. Days passed, and my initial excitement waned as I received no response from the customer support team. Doubt started to creep in, tarnishing my perception of this once-"excellent" service provider. Disheartened and feeling deceived, I couldn't help but question the integrity of the organization. Were they truly invested in their customers' satisfaction, or was it just a facade? Despite the initial setback and unresponsiveness that seemed to mark my beginning with xsusenet.com, I couldn't deny the potential that lay within their services. While the momentary lapse in communication left me disheartened, I held onto the belief that every cloud has a silver lining. Looking back on this tumultuous experience, I realize that sometimes, amidst challenges and miscommunications, true excellence emerges. As I navigated the highs and lows of my journey with xsusenet.com, I uncovered a resilience within myself and a newfound appreciation for unwavering support when it finally arrived. In the end, what seemed like a rocky start blossomed into a year of unexpected growth and unforeseen excellence. The road may have been bumpy, but the destination proved to be worth the journey. Thank you, xsusenet.com, for teaching me the value of patience, perseverance, and the beauty of unforeseen outcomes.
P Pj ve
1534 days ago

Unforeseen Disappointment Turned into a Lesson on Patience and Persistence

Reflecting on my experience with xsusenet.com, I must admit it took an unexpected turn that tested my patience and resolve. Initially, I was thrilled to have purchased a year subscription, envisioning seamless access to premium services for the entire duration. However, my excitement was short-lived as I found myself locked out of my account after only two months. Despite my valid subscription extending until October 2020, my account was mysteriously deleted, leaving me feeling frustrated and perplexed. The sense of disappointment was palpable as I struggled to regain access to the features I had eagerly signed up for. What compounded my dismay was the deafening silence I faced when reaching out to xsusenet.com for clarification and resolution. My attempts to contact them through emails went unanswered, adding to the sense of abandonment and dissatisfaction. Nevertheless, amidst this unforeseen setback, I discovered a valuable lesson in patience and persistence. While the situation was far from ideal, it prompted me to explore alternative solutions, learn more about safeguarding my online subscriptions, and advocating for customer support that values timely communication. As I navigate through this experience, I am reminded that challenges can lead to growth, resilience, and a deeper appreciation for reliable service providers. While my journey with xsusenet.com faced a bump in the road, it has equipped me with insights that will shape my future interactions with online platforms. Thank you, xsusenet.com, for inadvertently teaching me valuable lessons in resilience and the importance of responsive customer support.

Introduction:

XS Usenet is a leading Usenet service provider that offers reliable and high-speed access to Usenet newsgroups. With a vast network of servers located around the world, XS Usenet ensures fast and secure access to Usenet content.

Pros:

  • High-speed access to Usenet newsgroups
  • Large retention time for accessing older posts
  • Unlimited downloads with no data limits
  • Secure and anonymous browsing with SSL encryption
  • Affordable pricing plans

Cons:

  • No free trial offered
  • Limited customer support options
  • Some search features may require additional tools

User Experience:

XS Usenet provides a user-friendly interface that is easy to navigate. The website is well-organized, allowing users to quickly find and access the desired content. The high-speed connections and reliable servers ensure a seamless and fast download experience.

Pricing and Value for Money:

XS Usenet offers competitive pricing plans that cater to different usage needs. The plans are affordable and provide excellent value for money considering the unlimited downloads, high-speed connections, and large retention time provided by the service.

Customer Service:

XS Usenet offers customer support primarily through email. While the response time may vary, the support team is knowledgeable and helpful in addressing customer queries and concerns.

Product Quality and Selection:

XS Usenet provides access to a wide range of newsgroups covering various topics of interest. The service ensures reliable and high-quality content, allowing users to access and download files with ease.

Website Usability:

The XS Usenet website is intuitive and well-designed. It provides a seamless browsing experience with easy navigation and clear information on pricing plans, features, and support options. The search functionality is efficient, allowing users to find the desired content quickly.

Returns and Exchanges:

XS Usenet does not offer returns or exchanges as it is a digital service. However, if customers encounter any technical issues or problems, the support team is available to assist in resolving them.

Promotions and Discounts:

XS Usenet occasionally offers promotions and discounts on its pricing plans. Customers can keep an eye on the website or subscribe to the newsletter to stay updated on any ongoing deals or special offers.

Reputation:

XS Usenet has gained a strong reputation in the Usenet community for its reliable service, high-speed connections, and excellent customer support. It is highly regarded as a trusted Usenet provider among users.

Payment Options:

XS Usenet accepts various payment methods including major credit cards, PayPal, and Bitcoin. This provides customers with flexibility and convenience when subscribing to their preferred pricing plan.

Loyalty Programs:

XS Usenet does not currently offer a loyalty program. However, the affordable pricing plans and reliable service already contribute to customers' loyalty in choosing XS Usenet as their preferred Usenet provider.

Customer Reviews:

Customer reviews for XS Usenet are predominantly positive, highlighting its fast connections, large retention time, and affordable pricing. Customers appreciate the ease of use and the reliability of the service.

Community Involvement:

XS Usenet actively engages with the Usenet community by participating in forums and discussions, seeking user feedback, and continuously improving its services based on user needs and suggestions.

Shipping and Costs:

As a digital service, XS Usenet does not involve any physical shipping. The costs associated are solely related to the chosen pricing plan, and there are no additional shipping fees.