Introduction

Yesglasses.com is an online platform that specializes in selling prescription glasses and sunglasses. The company offers a wide range of glasses that cater to different styles and preferences. The website also provides a unique feature that allows customers to try on the glasses virtually before making a purchase.

Pros and Cons

Pros: - Large selection of glasses - Affordable prices - Customizable options for lenses and frames - Virtual try-on feature for easy shopping - Free shipping on orders above $65 - 14-day return policy Cons: - Limited options for high-end brands - No physical store to try on glasses in person

User Experience

The website has a sleek and modern design that’s easy to navigate. The virtual try-on feature is user-friendly and allows customers to see how the glasses would look on their face. The ordering process is straightforward, and the glasses arrived well-packaged and in excellent condition.

Pricing and Value for Money

Yesglasses.com offers affordable prices for glasses, starting at $6.95 for a pair of basic prescription glasses. Customers can also choose from a variety of customizable options, such as lens thickness and coatings, which may affect the price. Overall, the website provides excellent value for money, considering the range of glasses and services offered.

Alternatives

Some alternatives to Yesglasses.com include Warby Parker, Zenni Optical, and Eyebuydirect. These websites also offer affordable glasses and customizations, but their selection and features may differ from Yesglasses.com.

Customer Service

Yesglasses.com has a responsive customer service team that’s available via email and live chat. They assisted with any inquiries and concerns regarding the order and follow-up. The website also has a comprehensive FAQ section that addresses common concerns.

Product Quality and Selection

The glasses provided by Yesglasses.com are of good quality, with durable frames and clear lenses. The website has a wide range of glasses, including prescription, sunglasses, and blue-light blocking glasses. The selection may not include high-end brands, but the prices and customizations make up for it.

Website Usability

Yesglasses.com has a simple layout that’s easy to navigate. The website’s virtual try-on feature provides a unique and convenient shopping experience. The ordering process is straightforward, and the website accepts various payment options.

Returns and Exchanges

Yesglasses.com offers a 14-day return policy for customers who are unsatisfied with their purchase. The website provides a return form that must be filled out and returned with the glasses. The refund process may take up to two weeks.

Promotions and Discounts

Yesglasses.com offers various discounts and promotions throughout the year. Customers can sign up for the website’s newsletter to receive notifications of these deals. Currently, the website offers a 20% discount for new customers.

Reputation

Yesglasses.com has a positive reputation amongst its customers, with an average rating of 4.5 stars on Trustpilot. Customers appreciate the affordable prices, customizations, and virtual try-on features provided by the website.

Payment Options

Yesglasses.com accepts various payment options, including Visa, Mastercard, American Express, and PayPal. The website takes security measures to ensure customer information is protected during transactions.

Loyalty Programs

Yesglasses.com does not currently offer a loyalty program, but customers can sign up for the website’s newsletter to receive promotions and discounts.

Customer Reviews

Customers have left positive reviews for Yesglasses.com, praising the website’s affordable prices, selection, and virtual try-on feature. Some customers have had minor complaints about delivery times or issues with the frames, but the customer service team is responsive and helpful.

Community Involvement

Yesglasses.com does not have any significant community involvement initiatives currently.

Shipping and Costs

Yesglasses.com offers free shipping for orders above $65, with a delivery time of 7 to 14 business days. The website also offers expedited shipping options for additional fees. Shipping costs vary depending on the destination and shipping method chosen.