Yorkshirestoves Reviews

Voted Good (4/5)

10 Votes

10 Reviews

Vote Now

In the Home & Garden category

Pie-Chart Analysis

30% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
70% users rated Excellent
Write a review
K Kate Stevens
177 days ago

Transformed Our Home: A Testimonial of Joy and Gratitude

Embarking on the journey to find the perfect stove for our home led us to yorkshirestoves.co.uk, and we couldn't be happier with our decision. The moment our new stove was installed, our living space was transformed into a cozy haven, thanks to the impeccable work of Chris and his team. Their professionalism, friendliness, and attention to detail made the entire process seamless and enjoyable. Not only did they exceed our expectations in terms of service, but the cleanliness with which they worked truly set them apart. It was evident that they not only cared about the end result, but also about ensuring that our home was respected throughout the installation process. Our gratitude knows no bounds, and we cannot recommend yorkshirestoves.co.uk enough. To Chris and the team – thank you for bringing warmth and joy into our home. Your dedication and expertise have left us absolutely delighted.🔥🏡
W wood pecker
435 days ago

From Misunderstanding to Appreciation: A Redemption Story for yorkshirestoves.co.uk

I had to come back here and amend my previous review with heartfelt apologies. In a flurry of confusion, I mistook this wonderful company for another with a similar name in Huddersfield. Upon reading their reply, I realized my error and promptly corrected it. I must say, the grace and understanding with which they handled my mistake was truly commendable. It takes a special kind of business to respond with such kindness and empathy in the face of a misunderstanding. This level of professionalism and customer care speaks volumes about their integrity and commitment to excellence. I want to extend my sincere gratitude to yorkshirestoves.co.uk for their patience and understanding. They have won me over not only with their products and services but also with their exceptional customer service. I highly recommend this company to anyone in need of top-notch stoves and fireplaces, knowing that they stand behind their products and value their customers above all else. Thank you for turning a mishap into a memorable experience of genuine care and understanding.
A Alan
480 days ago

Exceeding Expectations: A Testimonial on Yorkshire Stoves’ Unwavering Commitment to Customer Satisfaction

When I first purchased a stove from yorkshirestoves.co.uk, I was met with excellent service and a wide range of high-quality products. However, it was after the sale that truly defined my experience with this company. Unfortunately, I encountered an issue with my stove shortly after it was installed. I reached out to their customer service team, expecting the typical run-around and lack of assistance that many companies provide post-purchase. To my surprise, I was met with a level of professionalism and dedication that is rare to find in today's business world. Despite the initial hiccup, the team at Yorkshire Stoves went above and beyond to ensure that my issue was resolved promptly and effectively. Their commitment to customer satisfaction was evident in every interaction, as they patiently addressed my concerns and provided solutions in a timely manner. While no company is immune to challenges, it is the way they handle those challenges that truly sets them apart. Yorkshire Stoves not only rectified the situation with my stove but also restored my faith in their brand and solidified my trust in their services. Therefore, I highly recommend yorkshirestoves.co.uk to anyone in search of a reliable and customer-centric stove provider. Their unwavering dedication to exceeding expectations and ensuring customer satisfaction is truly commendable.
I Ian
487 days ago

An Exceptional Gem: Yorkshire Stoves Shines Bright

Navigating the daunting world of stove installations had left us disillusioned, marked by a previous company's letdown. However, our encounter with Yorkshire Stoves proved to be a breath of fresh air, infused with professionalism and genuine care. Chris and his team exude a wealth of expertise that resonated from the moment we stepped into their showroom. The seamless transition from browsing to installation was a testament to their commitment to excellence. With a perfect stove in stock, tailored to our needs, our decision felt effortless. The installation process was a true standout – the appointed installers were meticulous, ensuring every detail was flawless, leaving behind not a speck of mess. From inception to completion, every step with Yorkshire Stoves was marked by diligence and dedication. The stove itself stands as a testament to their quality – not only does it exude elegance, but it also functions beautifully, exceeding our expectations in every sense. In a sea of options, Yorkshire Stoves outshines the rest with their exceptional service and top-tier products. Without a doubt, we wholeheartedly recommend them to anyone in search of a reliable, trustworthy company for their stove needs. The experience with Yorkshire Stoves transcends mere satisfaction; it embodies excellence.
L Linda Eke
826 days ago

Unparalleled Excellence at Yorkshire Stoves: A Customer’s Heartfelt Testimonial

From the moment I contacted yorkshirestoves.co.uk, I knew I was in good hands. The service I received was nothing short of extraordinary. The team went above and beyond to ensure that everything went smoothly during the installation of my stove. Despite a few initial hiccups, the staff handled them promptly and professionally, leaving me thoroughly impressed. The dedication and professionalism of the team were truly commendable. Their attention to detail and willingness to go the extra mile made all the difference. I felt valued as a customer, and their commitment to ensuring my satisfaction was evident every step of the way. Overall, my experience with Yorkshire Stoves was exceptional. I cannot recommend them highly enough. If you are looking for top-notch service and quality products, look no further than Yorkshire Stoves. Thank you for an outstanding experience that exceeded all my expectations.
S Sammie Flavell
1160 days ago

Exceptional Service: A Seamless Blend of Communication and Efficiency

In my experience with yorkshirestoves.co.uk, I was pleasantly surprised by the level of service received. From the ease of online ordering to the prompt follow-up call regarding delivery preferences, every step was seamless. The next-day phone call exemplified their commitment to customer satisfaction. The delivery itself was a testament to their attention to detail – the product arrived promptly, well-packaged, and in pristine condition. This level of care and consideration truly sets yorkshirestoves.co.uk apart. I cannot praise them enough for their excellent communication, efficient delivery, and top-notch product quality. My overall experience has been nothing but positive, and I highly recommend yorkshirestoves.co.uk to anyone in search of a reliable and customer-focused service.
S Sharon Downey
1217 days ago

An Unforgettable Journey with Yorkshire Stoves: From Dream to Reality

Embarking on the journey of finding the perfect stove and fireplace seemed daunting until we discovered Yorkshire Stoves. Right from the start, the experience was nothing short of exceptional. The online quote system was a game-changer, tailored to our unique needs and preferences, making us feel truly seen and understood. What truly sets Yorkshire Stoves apart is their reliability and commitment to their customers. Not only did they show up promptly for the survey and the installation, as promised, but they also left our home spotless, exceeding our expectations with their attention to detail. The team's dedication and expertise shone through in every step of the process, culminating in the reveal of our stunning multi-fuel stove and fireplace. The craftsmanship was impeccable, and the transformation of our living space was beyond our wildest dreams. Thank you, Yorkshire Stoves, for turning our vision into reality with such grace and professionalism. We are absolutely thrilled with the outcome and cannot recommend your services enough to anyone looking to elevate their home with warmth and style.
P Paul
1257 days ago

A Journey of Disappointment Turned Learning at Yorkshire Stoves

When I embarked on the quest for a new stove at yorkshirestoves.co.uk, little did I anticipate the rollercoaster of events that awaited me. Initially drawn in by a display model, the promises of a seamless fit and cozy warmth in my living space seemed within reach. Confidence swelled as I received detailed specifications via email, confirming the suitability for my fireplace. Excitedly, I journeyed to the showroom, armed with a photo of my hearth to reaffirm the stove's compatibility. Each assurance from the salesperson fueled my decision to bring this stove home. With my existing gas fire ceremoniously removed, I embraced the prospect of a DIY installation, trusting in my skills and the advice from building control. However, as reality set in and I hoisted the stove into place, the pieces didn't quite align as expected. Discrepancies in measurements came to light, shattering the illusion of a perfect fit. Despite my preparedness with accompanying fittings and accessories, the stove stood as a stark reminder of a promise unfulfilled. Returning to the showroom with hopes for a resolution, disappointment loomed large. The response I received was far from the expected compassion or understanding. Instead, a rigid offer of a refund, contingent upon returning the stove, left me stranded with sunk costs and a loss of trust. In the face of this unfavorable experience, I reflect on the lessons learned. While the warmth of a stove is fleeting, the warmth of customer care and integrity should endure. With a heavy heart, I bid adieu to yorkshirestoves.co.uk, carrying with me a cautionary tale for future buyers. As I departed, a whispered remark lingered in the air, a bittersweet reminder of a journey that started with hope and ended with an unexpected twist.
L Lisa Roddy
1966 days ago

Exemplary Service and Unmatched Flexibility – Yorkshire Stoves Delivers

Embarking on a house renovation journey can be daunting, but thanks to Yorkshire Stoves, our experience was nothing short of exceptional. Having recently ordered two stoves from yorkshirestoves.co.uk, we were astounded by the level of personalized service we received. From the get-go, the team went above and beyond to ensure our needs were not only met but exceeded. Price comparisons were a crucial part of our decision-making process, and Yorkshire Stoves did not disappoint. Their competitive pricing for the two stoves stood out, especially when compared to other local stove centers. The ease of working with them and their willingness to accommodate our changing preferences made the entire process seamless and stress-free. One of the standout moments was when we decided to alter the features of one of the stoves. Yorkshire Stoves handled this change with grace and efficiency, ensuring that our revised specifications were met promptly. This level of flexibility is a true testament to their commitment to customer satisfaction. The swift turnaround time by Yorkshire Stoves allowed us to focus on other aspects of our renovation, without being held back by delays or uncertainties. The end result? Two stoves that not only meet but exceed our expectations, adding warmth and charm to our home. We are incredibly grateful for the outstanding service provided by Yorkshire Stoves and wholeheartedly recommend them to anyone in need of top-quality stoves backed by unparalleled customer care. Thank you, Yorkshire Stoves, for making our house a home!
L Louise Pinkney
3485 days ago

Exemplary Transformation, Expert Guidance, and Exceptional Service!

Embarking on the journey to revamp our kitchen with a new stove from yorkshirestoves.co.uk was truly a transformative experience. With a substantial investment of over £2000, we had high hopes for a seamless installation process. Initially, we encountered a minor setback when the installers seemed to deviate from the agreed plan, causing concern about the placement of the internal chimney. However, this was quickly rectified through open communication and the team's willingness to address our preferences promptly. The attention to detail truly shone when the team not only rectified the tile installation flaw but also went above and beyond to ensure that our vision was met flawlessly. Moreover, their adherence to building regulations, coupled with a dedication to aesthetics, demonstrated a commendable level of professionalism. Despite initial concerns about the twin wall flue, the team clarified the regulations, instilling confidence in their expertise. The respectful and informative communication throughout this process was a testament to their commitment to customer satisfaction. Furthermore, amidst the challenges faced, the team's resilience and dedication to excellence were unwavering. Even when unexpected hurdles arose, their proactive approach and swift resolution left us impressed. The meticulous attention to detail was evident in every aspect of the installation, culminating in a kitchen transformation that surpassed our expectations. In conclusion, the exemplary service provided by yorkshirestoves.co.uk not only revitalized our kitchen but also instilled a newfound trust in their professionalism and dedication to customer satisfaction. We wholeheartedly recommend their services to anyone seeking a seamless and exemplary stove installation experience. Kudos to the team for their exceptional craftsmanship and impeccable service!

Introduction

Yorkshire Stoves is a trusted retailer of high-quality stoves, fireplaces, and accessories in the United Kingdom. With a dedication to offering both contemporary and traditional options, they have become a go-to destination for homeowners looking to add warmth and style to their spaces. Their online store, yorkshirestoves.co.uk, provides a convenient and user-friendly platform for customers to browse and purchase products from the comfort of their homes.

Pros and Cons

Pros: - Wide selection of stoves and fireplaces - High-quality products - User-friendly website - Excellent customer service - Competitive pricing - Positive customer reviews Cons: - Limited physical store locations - The website could offer more detailed product descriptions

User Experience

Yorkshire Stoves' website offers a seamless user experience. The layout is clean and the navigation is intuitive, allowing users to easily find the products they need. Each product page provides detailed information, including dimensions, specifications, and customer reviews, enabling informed decision-making. The site is also mobile-friendly, ensuring a smooth browsing experience for users on-the-go.

Pricing and Value for Money

Yorkshire Stoves offers competitive pricing for their high-quality products. Compared to other retailers in the market, their pricing is reasonable, ensuring that customers get good value for their money. They often have promotions and discounts available, providing even greater affordability. With their focus on quality and durability, customers can trust that the products they purchase from Yorkshire Stoves are a worthwhile investment.

Customer Service

Yorkshire Stoves prides themselves on their exceptional customer service. Their support team is knowledgeable, friendly, and responsive, providing assistance from pre-purchase inquiries to after-sales support. Customers can reach out via phone or email, and can expect timely and helpful responses. This commitment to customer satisfaction sets Yorkshire Stoves apart from their competitors.

Product Quality and Selection

Yorkshire Stoves offers a wide range of stoves and fireplaces, ensuring that customers can find the perfect match for their homes. They partner with reputable manufacturers known for their quality craftsmanship, guaranteeing that the products on offer are built to last. Whether customers are looking for contemporary designs or more traditional styles, Yorkshire Stoves has a diverse selection to suit various aesthetics and heating needs.

Website Usability

The Yorkshire Stoves website is designed with user-friendliness in mind. The search functionality allows customers to easily find specific products or browse based on categories. The intuitive menu structure and visual layout make it simple to navigate the site and explore different product options. Additionally, the website is optimized for fast loading speeds, ensuring a seamless experience for users.

Returns and Exchanges

Yorkshire Stoves has a straightforward returns and exchange policy. If customers are unsatisfied with their purchase, they can contact Yorkshire Stoves within 14 days of delivery to initiate the return process. The products must be in their original condition and packaging. Yorkshire Stoves will then arrange collection or cover the return shipping costs. Once the returned items are received and inspected, a refund or exchange will be processed promptly.

Promotions and Discounts

Yorkshire Stoves frequently offers promotions and discounts to provide customers with extra savings. These promotions can range from discounted prices on select products to exclusive offers for newsletter subscribers. Customers should keep an eye out for these deals, as they can enhance the overall affordability of their purchase.

Reputation

With a strong reputation in the industry, Yorkshire Stoves is widely regarded as a trustworthy and reliable retailer. They have built a loyal customer base through their commitment to delivering high-quality products and exceptional customer service. Positive reviews from satisfied customers further solidify their reputation as a reputable business in the stove and fireplace market.

Payment Options

Yorkshire Stoves offers a range of convenient payment options to cater to their customers' preferences. These options include major credit cards, such as Visa and Mastercard, as well as PayPal. Adding multiple payment options ensures that customers can choose the method that suits them best, enhancing the overall shopping experience.

Loyalty Programs

Currently, Yorkshire Stoves does not have a formal loyalty program in place. However, they do value and appreciate their customers' loyalty and often offer exclusive discounts and promotions to their returning customers. These perks reward repeat purchases and incentivize customers to continue shopping with Yorkshire Stoves.

Customer Reviews

Yorkshire Stoves boasts numerous positive customer reviews, highlighting their excellent products and exceptional service. Customers consistently praise the durability and performance of the stoves and fireplaces they have purchased. The positive feedback further validates Yorkshire Stoves' commitment to delivering quality products and customer satisfaction.

Community Involvement

Yorkshire Stoves actively contributes to the community by regularly participating in local charity events and initiatives. This involvement demonstrates their commitment to giving back and supporting important causes. Customers can feel good about supporting a business that actively engages with and supports their local community.

Shipping and Costs

Yorkshire Stoves provides reliable shipping services at reasonable rates. They aim to dispatch orders within a reasonable timeframe, ensuring prompt delivery to customers' doorsteps. Shipping costs are generally calculated based on the weight and dimensions of the purchased items, and customers can view the specific costs during the checkout process. Yorkshire Stoves takes great care in packaging their products to minimize the risk of damage during transit, providing a hassle-free shipping experience. In conclusion, yorkshirestoves.co.uk is a reputable online retailer of stoves, fireplaces, and accessories in the United Kingdom. Their wide selection of high-quality products, excellent customer service, competitive pricing, and user-friendly website make them a top choice for homeowners looking to enhance the warmth and style of their spaces. Yorkshire Stoves' commitment to customer satisfaction, along with their positive reputation and community involvement, further establishes them as a trusted and reliable source for all stove and fireplace needs.