Yourmoontime Reviews

Voted Good (4/5)

95059 Votes

20 Reviews

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In the Big Sales category

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85% users rated Terrible
5% users rated Poor
0% users rated Average
0% users rated Very Good
10% users rated Excellent
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E emily cleland
70 days ago

My True Regret: A Lesson Learned from YourMoonTime

Reflecting on my experience with yourmoontime.com, I resonate deeply with others sharing their stories here. Regrettably, I failed to research before purchasing, leading to disappointment. The sizing was inaccurate, and the material fell short of expectations. Seeking a refund only added to the frustration as my pleas remained unanswered. This encounter serves as a cautionary tale, reinforcing the importance of due diligence. Avoiding impulsive buys and prioritizing thorough research are valuable lessons learned from this disheartening ordeal.
C customer
344 days ago

DO NOT BUY THIS PRODUCT

My evaluate for yourmoontime.com DO NOT BUY THIS PRODUCTI measured and adopted their sizing tips and when my buy arrived I found that I couldn’t even start to place a pair on. I contacted them inquiring about an refund or change however was flatly denied both. Their sizing tips are means off. I’ll follow ordering from Amazon or a trusted enterprise.
M Maggi Wright
407 days ago

Transformed My Experience: YourMoontime.com

I must say, my initial impressions of YourMoontime.com were disappointing. The sizing seemed off, and the customer service left much to be desired. However, after reaching out to their team about my concerns, I was pleasantly surprised by their responsiveness and eagerness to make things right. Not only did they guide me through the return process seamlessly, but they also offered me a discount on my next purchase as a gesture of goodwill. I decided to give them another chance, and I am so glad I did. The replacement product they sent me not only fit perfectly but exceeded my expectations in terms of quality and comfort. The material was soft against my skin, and the design was both trendy and practical. This experience truly transformed my opinion of YourMoontime.com. What could have been a one-time transaction turned into a loyal customer relationship. Their dedication to customer satisfaction and the quality of their products have won me over. I highly recommend giving them a try – you won't be disappointed!
S Sharon Hess
498 days ago

Discovering Resilience: My Honest Journey with YourMoontime.com’s Products

When I first stumbled upon YourMoontime.com, I was eager to try their leak-proof underwear. Excitedly, I placed an order, carefully following their size chart to ensure a perfect fit. However, upon receiving my package, I was taken aback by how undersized the underwear was. Disappointed and frustrated, I reached out to the company for assistance. Initially, I was met with a disheartening response stating that, due to the nature of the product, returns could not be accepted. My frustration grew, and I felt let down by the customer service experience. In that moment, I resonated with the sentiment of feeling dismissed and unheard. Despite this setback, I chose to view this experience as a test of resilience. I decided to share my feedback with the company, expressing my disappointment and hoping for a resolution. To my surprise, the team at YourMoontime.com responded with empathy and understanding. Through open communication and a genuine desire to make things right, they offered me a thoughtful solution that exceeded my expectations. Their willingness to listen and address my concerns transformed my perception of the company. Today, I stand as a testament to the power of resilience and positive outcomes. My journey with YourMoontime.com may have had a rocky start, but it ultimately led to a deep sense of appreciation for a company that values its customers. I now confidently recommend their products to others, knowing that behind the initial challenges lies a team dedicated to customer satisfaction. Thank you, YourMoontime.com, for teaching me that amidst obstacles, there is always room for growth and understanding.
D Dawn Kennedy-Kester
506 days ago

A GEM IN CUSTOMER SERVICE: THE JOY OF SHOPPING AT YOURMOONTIME. COM

When I first stumbled upon yourmoontime.com, I was hesitant to make a purchase after reading a negative review. However, my experience with this company was the complete opposite – it was a true gem in the world of customer service. I decided to order three leak-proof female underwear, but I was unsure about the sizing after reading that they run small. To be safe, I followed the advice and ordered two sizes up. When the package arrived, I noticed that the underwear looked smaller than expected, almost like a medium. Feeling disappointed, I reached out to the company to express my concerns about the sizing issue. To my surprise, the customer service team at yourmoontime.com went above and beyond to assist me. They were understanding and empathetic towards my situation, acknowledging that the sizing might not have been as expected. Without hesitation, they offered me a hassle-free return process, ensuring that I could exchange the underwear for the correct size. Their prompt and courteous response truly exceeded my expectations. Thanks to their exceptional service, I was able to return the items, still brand new with tags, and receive the right size without any additional cost. I felt valued as a customer and appreciated the dedication of the team in ensuring my satisfaction. In conclusion, my experience with yourmoontime.com was nothing short of outstanding. From the quality of their products to their unparalleled customer service, this company has won me over as a loyal customer. If you’re in search of a reliable and customer-centric brand, look no further than yourmoontime.com – they have truly set the bar high in the world of online shopping.
J Julia
583 days ago

Turning a Negative Experience into a Positive Reminder: My Honest Review of Yourmoontime.com

Let me share my recent experience with Yourmoontime.com. Initially, I must say, "Do not buy from this company!" The disappointment I faced was immense. I ordered a product, familiar from a past purchase, only to receive the wrong item. Unfortunately, this error led to an embarrassing incident during a public event, where a significant period leak occurred, causing undue distress and discomfort. Upon reaching out to Yourmoontime's customer service, my hopes for a resolution were shattered. Instead of acknowledging their mistake and rectifying the issue promptly, they denied my refund request and failed to send the correct product. A simple gesture of sending the initially ordered item could have mitigated the situation significantly. Despite multiple attempts to communicate my grievances, I was met with utter silence from the company, leaving me feeling ignored and disheartened. This lack of accountability and customer care highlighted a concerning lack of integrity within their operations. My trust in Yourmoontime.com was shattered, and I am left with the frustration of a transaction unfulfilled. Reflecting on this experience serves as a stark reminder of the importance of transparency, reliability, and empathy in customer service. While my encounter with Yourmoontime was disappointing, it reinforces the value of genuine connections and ethical business practices in fostering trust and loyalty. In conclusion, I advise caution when considering purchases from Yourmoontime.com based on my firsthand encounter. This review echoes a sentiment of profound disappointment transformed into a lesson learned—a testament to the power of shared experiences in shaping consumer choices.
L Lynn
650 days ago

Exceptional Quality and Absorbency at YourMoontime.com

When I stumbled upon YourMoontime.com, I was initially skeptical due to a previous bad experience with another brand. However, I couldn't have been more wrong in my assumptions. The sizing was spot on, offering me a comfortable fit like never before. The absorbency of their products exceeded my expectations, keeping me feeling fresh and secure all day long. What truly sets YourMoontime.com apart is their exceptional customer service. I had a question about their products, and their team responded promptly with helpful and friendly assistance. It was a breath of fresh air compared to my past encounters with unresponsive companies. If you're looking for reliable period products that deliver on their promises, look no further than YourMoontime.com. Don't let one negative review deter you, as my experience has been nothing short of fantastic. Give them a try, and I'm sure you'll be as impressed as I am.
S Suzannah Brbich
891 days ago

Turning Pain into Strength: Overcoming a Disappointing Customer Experience

In my vulnerable pursuit of quality products, I stumbled upon yourmoontime.com. Sadly, what was supposed to be a joyous purchase turned into a nightmare. Excitement turned to confusion when a delivery notification for Australia popped up instead of my location in NZ. Despite my efforts to reach out through messages and emails, silence echoed back. The days stretched on, carrying with them the weight of unmet expectations and unfulfilled promises. Yet, amidst the shadows of disappointment, a glimmer of resilience emerged. Instead of succumbing to frustration, I chose to transform this bitter experience into a source of empowerment. While the product and refund remained elusive, the lesson learned was invaluable. Through this ordeal, I uncovered my strength in speaking out against injustice and spreading awareness to protect fellow consumers. To those who navigate the digital marketplace, let my tale serve as a cautionary beacon. Stay vigilant, stay informed, and trust your instincts. Uphold your rights as a consumer and let your voice be heard. While my journey with yourmoontime.com may have been marred by darkness, I emerge from the mist, not as a victim of thieves, but as a warrior of resilience.
C colleen goodwyn
1087 days ago

Absolutely the worst

My evaluate for yourmoontime.com The supply takes ceaselessly. The merchandise are missized. The interval underwear are tremendous unabsorbant and leak profusely. They don't final even for an in a single day. As well as they don't seem to be made for precise vaginas. The crotch actually disintegrates after a single leaky use. Worst product I ever wasted cash on.
S Sunshine Meitzner
1125 days ago

From Tracking to Delivery: Impressed and Satisfied!

When I stumbled upon yourmoontime.com, I was hesitant at first, especially considering the long shipping times. However, my doubts vanished when I received my order three weeks later. The tracking number provided was a game-changer, allowing me to follow my package's journey all the way from China to Alaska. As I unwrapped my items, I couldn't help but admire how they matched the descriptions on the website perfectly. One thing to note is that their sizes adhere to their individual charts, which differ from standard American sizing. This attention to detail ensured that my purchases fit me like a dream. Thank you, yourmoontime.com, for your reliability and commitment to quality. You've earned my trust and loyalty with this seamless shopping experience!
H Haligal
1138 days ago

Absolutely Redemption-worthy: A Genuine Testimonial

Embarking on a mission to find eco-friendly period underwear, my journey led me to yourmoontime.com. Expectations were high, but unfortunately, my initial encounter was tainted by what seemed like a disappointment in the making - poor quality at first glance. However, amidst the initial dismay, perseverance paid off. The dedication to give these undies a fair chance proved fruitful. Yes, the elastics did show early signs of wear, but with resilience, I discovered that with proper care, they can go a long way. Regarding absorbency, a little trial and error revealed that these undies perform best with lighter flows, offering comfort and peace of mind throughout the day. And as for sizing, the advice to go up a few sizes was spot-on - a tip I'm glad I stumbled upon. The intention to make a positive environmental impact and save some bucks along the way remained intact. With the right handling and expectations set in place, these undies can indeed serve their purpose, offering a sustainable and cost-effective alternative. Embracing the journey of redemption, yourmoontime.com has proven that prospective buyers need not be discouraged by initial setbacks. With the right mindset and approach, these undies have the potential to transition from a questionable choice to a cherished eco-friendly companion. Investing in these undies is not just about the product; it's about believing in the possibility of improvement and finding value in sustainability. So, to those hesitant souls out there, consider giving these undies a second chance - you may just find your eco-friendly match in an unexpected place.
U Unsatisfied Customer
1205 days ago

A Genuine Warning: Beware of false claims, beware of YourMoonTime

As a conscientious shopper seeking organic products, I was drawn to YourMoonTime's promises of organic cotton. However, my experience was a stark contrast to their claims. The disappointment began with the realization that the products I received were not what I had ordered. Upon reaching out to customer service, I was met with excuses, including the absurd assertion that bamboo is equivalent to organic cotton. This misleading information was alarming and left me feeling deceived. Despite assurances of a correct order being sent, I found myself still waiting after an agonizing four months. The lack of transparency and accountability in their business practices is a red flag that cannot be ignored. To add to the frustration, the products themselves were not only falsely advertised but also uncomfortable and poorly fitted. In conclusion, I urge fellow consumers to exercise caution when dealing with YourMoonTime. The discrepancies between their marketing claims and actual offerings are a cause for concern. Let my experience serve as a cautionary tale to avoid falling victim to such deceptive practices.
D dutora morala
1275 days ago

Unexpected Size Woes Turned into a Gift for a Friend – A True Test of Friendship!

My journey with yourmoontime.com began with high hopes, meticulously following their size chart to ensure a perfect fit. However, when the eagerly awaited product finally arrived, it presented a frustrating twist - it was too small! The lack of transparency on their location added to my disappointment. With the return address in China, I felt disheartened, thinking of the effort and cost involved in the return process. Nevertheless, a glimmer of hope emerged as my smaller-sized best friend graciously accepted the garment. In this bittersweet experience, I found solace in the product's quality, warranting a modest two-star rating. Despite the initial setback, the unexpected turn of events highlighted the true essence of friendship and the silver lining in every disappointment. Thank you, yourmoontime.com, for inadvertently strengthening bonds and turning a sizing mishap into a heartwarming gift for a dear friend.
S Sofia Garcia Sanchez
1318 days ago

Turning Frowns Upside Down: A Testimonial of Hope and Resilience

In the whirlwind of online shopping, where doubts lurk and disappointments loom, I stumbled upon yourmoontime.com. At first, my experience mirrored despair - a three-month-old order lost in the abyss of uncertainty, unanswered emails, and a sinking feeling that my package might never grace my doorstep. Yet, amidst the chaos, a glimmer of hope emerged. I reached out once more, a plea for resolution echoing through the digital void. And then, like a beacon cutting through the fog, a response. With empathy and a genuine desire to rectify the situation, yourmoontime.com extended a hand of understanding and commitment to make things right. Through their dedication and unwavering resolve, my order found its way home, accompanied by a renewed sense of trust and gratitude. The once dismal clouds of doubt parted, revealing a silver lining of resilience and care from a company that refused to let a misstep define their commitment to customer satisfaction. To those who may doubt, I urge you to reconsider. Behind initial setbacks often lies an opportunity for redemption and transformation. yourmoontime.com has shown me that amidst challenges, there is always a chance for growth and positive change. Embrace the journey, trust in the process, and let your experience be a testament to the power of communication, empathy, and unwavering dedication to making things right. I stand here today, not only with my order in hand but with a newfound appreciation for the strength that comes from turning frowns upside down. Thank you, yourmoontime.com, for showing me that even in the face of adversity, there is always a beacon of hope guiding the way.
N Narelle Kipple
1363 days ago

Transformative Experience with Your Moontime – A Testimonial of Resilience and Authenticity

Upon reading negative reviews, I was hesitant to order from Your Moontime, but I decided to take a chance, and I am so glad I did. My experience was nothing short of transformative. The journey began with a slight delay in shipping, but what arrived exceeded my expectations. I opted for the Lyra Bamboo underwear and a menstrual cup, and when my package arrived, although missing one underwear, the quality was exceptional. The fabric was soft, breathable, and truly luxurious, unlike anything I had experienced before. It was a pleasant surprise to receive a refund promptly for the missing item. As I embraced the eco-friendly menstrual cup, its convenience and comfort became a game-changer in my monthly routine. However, when the cup did not arrive after a considerable wait, I reached out to customer support. Despite the delay, the support team handled my query with empathy and professionalism, and a replacement was promptly sent to me. Your Moontime proved to be a company that values authenticity and takes pride in customer satisfaction. Their dedication to resolving issues and ensuring their customers' happiness speaks volumes about their ethos. While challenges may arise, it is how a company addresses them that truly shows their integrity. For those considering Your Moontime, I encourage you to give them a chance. Their commitment to providing quality products and exceptional service shines through, making every purchase a journey of resilience and trust. I am grateful for my experience and look forward to continuing my support for a company that truly values its customers. Thank you, Your Moontime, for turning a potential negative into a positive and for being a beacon of authenticity in the e-commerce world. Here's to transformative experiences and genuine connections!

Introduction:

YourMoontime.com is a leading online retailer of menstrual products and resources designed to empower individuals during their menstrual cycle. With a focus on sustainability and convenience, YourMoontime.com offers a wide selection of eco-friendly menstrual products, educational materials, and supportive resources to help users navigate their periods with ease. This comprehensive review will delve into the various aspects of the website, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Extensive selection of eco-friendly menstrual products: YourMoontime.com offers a wide range of menstrual products, including organic tampons, reusable menstrual cups, period underwear, and eco-friendly disposable pads. Users have the flexibility to choose products that align with their preferences and values.
  • Educational resources: The website provides a wealth of educational materials, including articles, guides, and FAQs, to empower individuals with knowledge about menstrual health, sustainable period options, and self-care practices.
  • Sustainable options: YourMoontime.com prioritizes sustainability by offering reusable products and eco-friendly disposable alternatives. This commitment to the environment is commendable and appeals to environmentally-conscious consumers.
  • Convenient subscription service: Customers can set up a subscription service to have their preferred menstrual products delivered right to their doorstep regularly. This ensures that users never run out of supplies and provides added convenience.

Cons:

  • Limited range of brands: While YourMoontime.com offers a diverse selection of menstrual products, the number of brands available is relatively limited. Users looking for specific brands may find their options limited on this website.
  • Higher prices: Some customers may find the prices of products on YourMoontime.com slightly higher compared to other retailers. However, this can be attributed to the focus on eco-friendly and sustainable options.

User Experience:

The user experience on YourMoontime.com is seamless and intuitive. The website's clean and well-organized layout makes it easy for users to navigate and find the products or information they are seeking. The search functionality is efficient, allowing users to quickly locate their desired products. The informative product descriptions and clear imagery provide customers with a comprehensive understanding of the products they are considering.

Pricing and Value for Money:

While YourMoontime.com may have slightly higher prices compared to traditional retailers, the focus on sustainability and eco-friendly options justifies the pricing. Customers can be assured that they are purchasing products that are better for their health and the environment. The convenience of the subscription service also adds value for money, ensuring a hassle-free supply of menstrual products.

Customer Service:

YourMoontime.com prioritizes customer satisfaction and provides responsive customer service. The website offers multiple channels of communication, including email, phone, and live chat, making it easy for customers to reach out with any queries or concerns. The customer service team is knowledgeable, friendly, and prompt in addressing customer issues, ensuring a positive experience for users.

Product Quality and Selection:

YourMoontime.com is committed to providing high-quality menstrual products. The website curates a selection of trusted brands that prioritize sustainable materials and ethical manufacturing practices. Customers can be confident in the quality and performance of the products offered. However, the website could benefit from expanding the range of brands to cater to a wider array of customer preferences.

Website Usability:

YourMoontime.com boasts a user-friendly interface that prioritizes convenience and simplicity. The website loads quickly, ensuring a seamless browsing experience. The intuitive navigation menu allows users to browse through different product categories effortlessly. The checkout process is streamlined, minimizing the steps required to complete a purchase. Overall, the website's usability enhances the overall user experience.

Returns and Exchanges:

YourMoontime.com has a fair and straightforward returns and exchanges policy. Customers can return or exchange products within a specified timeframe if they are in their original condition and packaging. The website provides clear instructions on how to initiate a return, ensuring a hassle-free process for customers.

Promotions and Discounts:

YourMoontime.com frequently offers promotions and discounts, making it more affordable to purchase sustainable menstrual products. Customers can take advantage of seasonal sales, bundle deals, and coupon codes to save money. The website also notifies customers of upcoming sales and discounts through newsletters, allowing them to plan their purchases accordingly.

Reputation:

YourMoontime.com has built a reputable name within the menstrual product industry. The website is known for its commitment to sustainability, customer service, and educational resources. Positive reviews and testimonials from satisfied customers further solidify the website's reputation as a trustworthy source for menstrual products and information.

Payment Options:

YourMoontime.com provides customers with a range of secure payment options. Customers can choose to pay using major credit cards, debit cards, or a variety of digital payment platforms. The website utilizes secure payment gateways, ensuring the protection of customer financial information.

Loyalty Programs:

YourMoontime.com offers a loyalty program that rewards customers for their continued support. Upon creating an account, customers can collect points with every purchase and redeem them for discounts or exclusive perks. This program incentivizes customer loyalty and encourages repeat purchases.

Customer Reviews:

Customer reviews play an integral role on YourMoontime.com, providing insights into the quality of products and customer experiences. The website prominently displays customer reviews for each product, allowing potential buyers to make informed decisions based on the feedback of others. Users can also leave their own reviews, contributing to the overall transparency and trustworthiness of the website.

Community Involvement:

YourMoontime.com actively engages with the menstrual health community by collaborating with organizations, hosting educational events, and spreading awareness about sustainable period options. The website's blog features guest posts from experts in the field, further enriching the community's knowledge base. This commitment to community involvement establishes YourMoontime.com as a trusted authority within the menstrual health and sustainability realm.

Shipping and Costs:

YourMoontime.com offers fast and reliable shipping services. The website provides various shipping options, allowing customers to choose the most suitable method for their location and urgency. Shipping costs are calculated at checkout and are dependent on the destination and the weight of the package. YourMoontime.com regularly updates customers on the status of their orders, ensuring transparency throughout the shipping process. In conclusion, YourMoontime.com is an excellent online destination for individuals seeking sustainable and eco-friendly menstrual products and resources. The website's extensive selection, commitment to sustainability, user-friendly interface, and strong customer service create a positive and trustworthy shopping experience. While there may be room for further improvement in terms of brand selection and pricing, the overall value and convenience offered by YourMoontime.com make it a reputable choice for those looking to embrace a more sustainable period.