Introduction is a premium streaming platform that offers a wide range of TV shows, movies, and original content in multiple languages. With over 100,000 hours of content across genres including drama, comedy, action, and thriller, it caters to audiences of all ages and tastes. Launched in 2018, is part of the Essel Group and has operations across 190+ countries.

Pros and Cons

  • Wide range of content in multiple languages
  • Seamless streaming experience
  • Multiple pricing and subscription options
  • Availability of original content
  • Compatible with multiple devices
  • Some content may not be available in all regions
  • Customer service response times can be slow

User Experience offers a user-friendly interface that is easy to navigate. Users can search for content by genre, language or popularity, and view trailers before deciding what to watch. The streaming quality is of high-quality and ensures a seamless viewing experience even on slower internet connections. Users can also download content for offline viewing.

Pricing and Value for Money offers multiple pricing and subscription plans that are affordable and offer value for money. Users can choose from a monthly, quarterly or annual subscription, with prices ranging from INR 99 (monthly) to INR 999 (annual).

Alternatives faces competition from other streaming platforms such as Netflix, Amazon Prime Video, and Disney+ Hotstar. While these platforms offer similar content, has a unique advantage of catering to diverse Indian audiences with content in multiple regional languages.

Customer Service offers customer support through its website and chat support. However, response times can be slow and users have reported dissatisfaction with the support offered.

Product Quality and Selection offers a wide range of content including TV shows, movies and original series. The quality of content is high, with many popular shows and movies available. However, some content may not be available in all regions.

Website Usability has a user-friendly interface that is easy to navigate. Users can search for content by genre, language or popularity and view trailers before deciding what to watch.

Returns and Exchanges does not offer returns or exchanges for its services or products.

Promotions and Discounts offers promotions and discounts on its subscription plans from time to time. Users can stay updated on these discounts through the platform's social media handles or newsletters.

Reputation has a good reputation as a reliable and user-friendly streaming platform. While customer service response times can be slow, users have generally reported a positive experience with the platform.

Payment Options offers multiple payment options including credit and debit cards, net banking, and mobile wallet payments.

Loyalty Programs does not offer a loyalty program at this time.

Customer Reviews

Customer reviews for are generally positive, with users praising the platform's wide range of content and user-friendly interface. However, some users have reported slow customer service response times.

Community Involvement is involved in community initiatives through its parent company Essel Group, which has projects in education, healthcare, and rural development.

Shipping and Costs is a streaming platform and does not involve physical shipping or costs.

Akshita Ajitsariya Senior Editor

I'm Akshita Ajitsariya, a Master's in English student from the University of Delhi, and I am skilled in proofreading, editing, writing, and research. My passion for books extends beyond just reading them,...

Zee5 Recent User Reviews


Reviewer Name: bimla Chouddrie

Review Submission Date: 2023-01-12

Review Title: A streaming platform which is cheating…
Customer Support   



User Interface          


Review Description: A streaming platform which is cheating people! Their software gas bugs and public suffer!!They support USA but reduced hours and each answer needs 24-48 hrs. They gave no supervisors or managers and the staff from India who just don’t care!! Find another way to enjoy Indian tv series and films. I am generous giving them 1 star.