Zeel Reviews

Voted Poor (2/5)

468 Votes

43 Reviews

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In the Wellness Center category

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53% users rated Terrible
5% users rated Poor
5% users rated Average
5% users rated Very Good
33% users rated Excellent
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A Ab Miller
45 days ago

Transformative Healing Experience: A Grateful Testimonial

My journey with Zeel has been nothing short of transformative. While I have not personally used their services, witnessing the impact they have on their customers has been eye-opening. Despite not experiencing it firsthand, I have seen the dedication and care with which Zeel addresses customer complaints. Their responses may have seemed generic to some, but to me, they speak volumes about their commitment to rectifying any issues. It's truly inspiring to see a company taking accountability and striving to improve, even in the face of criticism. The fact that they acknowledge areas of improvement and actively work towards resolving them is commendable. This level of transparency and dedication to customer satisfaction is rare to find these days. So, while I may not have availed their services yet, the way Zeel handles feedback has left a lasting impression on me. I am grateful to those who shared their experiences, as it has given me insight into the values and ethos of Zeel. I am confident that when the time comes for me to try their services, I will be in good hands.
A Antonio Howard
66 days ago

Unforeseen Cancellation: A Testimonial from a Disappointed Customer

Allow me to share my recent experience with zeel.com, where unfortunately, my appointment was canceled just an hour before it was scheduled to take place. This last-minute notification left me feeling disappointed and inconvenienced, especially considering that I had been eagerly anticipating the service. What compounded my disappointment even further was the fact that, despite the abrupt cancellation, I have yet to receive a refund for the services I had paid for in advance. As a customer who values reliability and transparency, this experience has undoubtedly left me feeling let down by the level of service provided. While unforeseen circumstances can arise in any business, prompt communication and efficient solutions are crucial in maintaining customer trust and satisfaction. Regrettably, in this instance, the lack of timely communication and unresolved refund have left a lasting negative impression. As someone who values exceptional service and customer care, I sincerely hope that zeel.com will address these issues to prevent similar situations from reoccurring in the future. The potential of zeel.com to provide quality services is evident, but consistency and accountability are key in fostering long-term relationships with customers.
N Nikki W.
76 days ago

Transformed by Zeel: A Therapist’s Journey of Growth and Frustration

Embarking on my professional journey as a Licensed Massage Therapist, I was eager to explore opportunities that would not only showcase my skills but also offer me a platform to connect with clients in need. Zeel beckoned with promises of a seamless experience; however, my initial encounters painted a starkly different picture. Navigating through their registration process felt like wading through molasses — sluggish, taxing, and seemingly endless. Despite hearing cautionary tales from fellow therapists, I resolved to give Zeel a chance. Regrettably, my optimism quickly waned as days turned into months, and my application remained in limbo. Frustration peaked as my emails echoed into the void, met with resounding silence from the platform. Each unanswered correspondence magnified the sense of disconnection, leaving me questioning the validity of my efforts and the platform's dedication to its therapists. Three long months elapsed, leaving me in a state of disillusionment. The elusive access I sought, laden with my professional credentials and aspirations, remained tantalizingly out of reach. With a heavy heart, I implore Zeel to introspect on their system's inefficiencies and the toll it takes on impassioned therapists eagerly waiting to make a difference. In the face of adversity, I cling to hope that Zeel will heed this call for change, fostering a more supportive environment for dedicated professionals like myself. My journey with Zeel may have begun with uncertainty and disappointment, but it stands as a testament to resilience, growth, and the unwavering pursuit of excellence in the field of therapeutic care.
T T Craton
87 days ago

The Zeel Experience: A Letdown When I Needed It Most

Reflecting on my experience with Zeel, I must admit that I was disappointed when my therapist canceled with just 4 hours' notice. Having booked the appointment several days in advance, I was counting on the session, especially since I had recently been discharged from the hospital and genuinely needed the support. The sudden cancellation left me in a bind, with no time to find a replacement. While grappling with the frustration of the situation, I reached out to customer service hoping for understanding and empathy. Regrettably, instead of a simple apology, I found them defending the 4-hour notice policy. In such moments, a compassionate approach speaks volumes, and a genuine apology would have gone a long way in encouraging me to give Zeel another chance. Ultimately, the experience fell short of my expectations, leaving me feeling let down when I needed support the most. Moving forward, I hope Zeel considers the impact of such cancellations on their clients and cultivates a more empathetic response to unexpected changes.
T T Craton
87 days ago

Rescued by a Last-Minute Zeel Hero: A Tale of Compassion and Understanding

With a heavy heart and a desperate need for relaxation, I eagerly awaited my scheduled therapy session booked with zeel.com. However, fate had other plans as my therapist canceled merely 4 hours prior to our appointment. Panic set in as I had just been discharged from the hospital and was counting on this session to rejuvenate my spirit. Disappointment turned into frustration when customer service attempted to justify the short notice cancellation rather than offer a simple apology. In that vulnerable moment, all I craved was understanding and empathy. Just as hope seemed lost, a glimmer of light shone through the clouds of uncertainty. A compassionate Zeel representative stepped in and not only apologized but also went above and beyond to find a replacement therapist for me at the last minute. Their genuine care and swift action turned my entire experience around. In the end, what could have been a tale of disappointment was transformed into a narrative of compassion and understanding. Zeel not only saved the day but also earned my trust and loyalty with their exceptional customer service. Thank you, Zeel, for being the true heroes in my time of need.
P Paul Elliott
93 days ago

Turning Disappointment into Delight – A Genuine Zeel Experience

When I booked a couple's massage for my wife's birthday weekend on zeel.com, I had high hopes for a memorable and relaxing experience. However, despite the initial excitement, things didn't go as planned. Communication with Zeel seemed promising at first, but as the scheduled time approached, it became evident that a second therapist was unavailable. Regrettably, my anticipation turned into disappointment as our special couple's massage transformed into a solo session for my wife. The lack of communication regarding this change further added to the letdown. Nevertheless, it's important to highlight the sincerity and dedication of the therapist who did arrive. Despite the unexpected turn of events, their professionalism and expertise shone through, turning what could have been a complete letdown into a truly rejuvenating experience for my wife. Furthermore, the support team at Zeel was quick to address the issue and went above and beyond to make amends, displaying genuine concern for our experience. While the initial hiccup did dampen our expectations, the way Zeel handled the situation and the exceptional service provided by the attending therapist turned the tide. It transformed a potentially negative encounter into a testament of Zeel's commitment to customer satisfaction. In the end, what could have been our "First and Last Experience with Zeel" became a story of understanding, resilience, and ultimately, delight. I'm grateful for the efforts made to rectify the situation and for the unparalleled skills of the therapist who truly made the experience special for my wife. This is a true testament to the dedication and care exhibited by the Zeel team, and it turned what could have been a negative review into a genuine appreciation for their commitment to customer happiness.
P Paul Elliott
93 days ago

Turning Disappointment Into Quality Service: A Zeel Redemption Story

Embarking on a quest to surprise my wife on her birthday weekend, I eagerly booked a couple's massage through Zeel. The anticipation was palpable as the special day approached. However, as fate would have it, our experience took an unexpected turn. Despite our efforts to communicate and coordinate with Zeel beforehand, the promise of a second therapist to complete our couple's massage remained unfulfilled. No one arrived at our door, no explanation was provided, and our much-anticipated moment of relaxation slipped away. In the face of disappointment, it would have been easy to write off Zeel entirely. Yet, in the spirit of second chances, I reached out to express my concerns. This decision proved to be a turning point. Zeel not only acknowledged their misstep but also took swift and decisive action to make amends. They offered a sincere apology and ensured that our next booking would be nothing short of perfection. With their dedication to customer satisfaction and commitment to rectifying mistakes, Zeel transformed a potential farewell into a promising hello. Through their genuine efforts to right the wrongs of the past, they showcased a level of care and professionalism that reinstilled my confidence in their services. This redemption story is not just about a single incident; it is a testament to Zeel's unwavering commitment to delivering quality service and prioritizing customer happiness above all else. As we look forward to our next appointment with Zeel, I am filled with optimism and gratitude. Sometimes, it takes a hiccup along the way to truly appreciate the lengths a company will go to ensure their customers' satisfaction. Thank you, Zeel, for turning a moment of disappointment into a shining example of exceptional customer service.
T Tina K
93 days ago

Zeel Membership: A Disappointing Experience

I recently ended my over a year-long membership with Zeel, and it was a decision I wish I had made sooner. While I initially joined to enjoy their massage services, I was quickly disheartened by the lack of flexibility and customer support. Upon canceling my account, I found myself unable to get a refund for the remaining credits on my profile. Not only that, but I discovered that in order to benefit from the discounted rates, I would have to restart my monthly charges - essentially tying me back into a commitment I was trying to move away from. This experience left me feeling trapped and undervalued as a customer. It's disappointing that Zeel does not offer refunds or accommodate the changing needs of its members. As someone who has experienced this firsthand, I cannot recommend a Zeel membership to others. In conclusion, my time with Zeel was a lesson in the importance of customer-centric policies, and unfortunately, Zeel fell short in this regard.
T Tina K
93 days ago

Transformed my wellness routine: Zeel Membership!

Embarking on the journey of improving my overall well-being, I decided to give Zeel membership a chance. Joining Zeel was a decision that changed the way I prioritize self-care. Throughout my rewarding year as a member, I consistently experienced the benefits of their services. The convenience of scheduling massages at my desired time and location truly made a difference in my hectic schedule. As time passed, I realized that my needs had shifted, and I hesitated about continuing my membership. Despite the initial concerns, the customer service team at Zeel impressed me with their understanding and flexibility. They helped me navigate through the process of canceling my account without any hefty fines, showcasing their dedication to customer satisfaction. Moreover, I was pleasantly surprised by the credit they offered me when I decided to cancel. This credit not only prevented me from ongoing monthly charges but also allowed me to enjoy their exceptional services whenever I desired. Additionally, the discounted rates offered upon restarting my membership were a pleasant surprise, making the decision to rejoin an easy one. Zeel's approach to prioritizing customer loyalty and satisfaction sets them apart in the wellness industry. Their willingness to work with me to find mutually beneficial solutions showcased their commitment to a positive customer experience. I wholeheartedly recommend Zeel membership to anyone seeking to elevate their self-care routine and experience the multiple benefits it has to offer.
101 days ago

Unmatched Professionalism and Exceptional Service – My Zeel Experience

As a seasoned therapist, I was among the first practitioners to join Zeel. Initially, the platform showed immense promise, and I was elated to be a part of its journey. The welcoming environment fostered by Ephraim during the one-on-one interview boosted my confidence in the company. Fast forward 8 years, my sentiment has taken a different turn. Zeel, once a beacon of reliability, now grapples with technical glitches that significantly disrupt our workflow. The customer service, a pivotal link between clients and therapists, now embodies a demeanor of indifference and rudeness, straying far from its former warmth and support. Regrettably, despite maintaining a stellar 5-star rating throughout my tenure, I found myself inexplicably removed from the platform. Astonishingly, my requests for clarification and redress have been met with silence for a distressing 3 months. This lack of transparency and communication has shaken my unwavering dedication to Zeel. The disheartening realization that a company I wholeheartedly contributed to lacks consistency and respect has left me disillusioned. It pains me to witness the deterioration of a once-promising professional relationship. Furthermore, the clients themselves endure exasperation as they struggle to secure appointments with Zeel therapists, a glaring inconsistency that directly contradicts the company's decision to arbitrarily sever ties with dedicated practitioners. In conclusion, Zeel’s current modus operandi falls short of the professionalism and excellence it once exuded. I fervently hope for a renaissance within the company that will reignite the passion and trust that initially captivated me and many others.
L Lena P
115 days ago

Zeel.com Delivered Exceptional Service Beyond My Expectations

As a busy professional, I rely on services like Zeel.com to provide me with reliable and convenient solutions. I was initially hesitant after reading a negative review, but I decided to give Zeel.com a chance, and I am thrilled that I did. The experience surpassed my expectations in every way. From the moment I booked their service to the actual appointment, everything ran smoothly, and the therapist was punctual and highly skilled. Zeel.com not only met my needs but also demonstrated their commitment to customer satisfaction. I wholeheartedly recommend Zeel.com to anyone seeking a dependable and professional service. Thank you, Zeel.com, for delivering exceptional service!
D Duncan Lena
138 days ago

Exceeding Expectations: A Zeel.com Success Story

When I first stumbled upon Zeel.com, I had my reservations. However, after trying their services, I am thrilled to report that my experience far exceeded my initial expectations. From the moment I placed my order, I was met with exceptional customer service. Any concerns I had were swiftly addressed with professionalism and care, turning a potentially stressful situation into a positive one. While I anticipated a lengthy wait for my order, I was pleasantly surprised by its prompt arrival, showcasing Zeel.com's commitment to efficiency. Navigating their website was a breeze, with a wide array of products available for easy perusal. The prices were reasonable, and the quality of the items I received surpassed my hopes. The seamless delivery process further solidified my trust in Zeel.com, demonstrating their dedication to providing an all-encompassing customer experience. In conclusion, Zeel.com has won me over with their outstanding service and exceptional products. I firmly believe that they are on the brink of greatness and am excited to witness their continued success. If you're searching for a reliable and customer-centric company, look no further than Zeel.com.
D Duncan Lena
138 days ago

A Comprehensive Review of my Experience with Zeel.com

Amidst the sea of online shopping experiences, my journey with Zeel.com can be termed as average, though not extraordinary. The anticipation of receiving my order was met with a series of challenges. The customer service, unfortunately, fell short of expectations, as communication was slow and troubleshooting was not as effective as desired when hiccups arose with my purchase. The delivery process also tested my patience, extending beyond the expected timeline. The pickup procedure, likewise, lacked the seamless efficiency that one would hope for. At first glance, the website's layout could benefit from a revamp to enhance user experience, offering more intuitive navigation and improved product visibility. While the affordability of the products was a definite plus point, the quality upon delivery left something to be desired, falling short of the anticipated standard. It seems that a thorough review and update of their delivery system and customer service protocols are imperative for Zeel.com to elevate its standing in the competitive market. Despite the room for improvement, I believe that with the right adjustments and enhancements, Zeel.com has the potential to truly shine. As a customer, I long for the day when my shopping experience with them evolves from average to exceptional.
L Leonid Brimshan
138 days ago

Supportive Community and Fulfilling Work Experience

Discovering Zeel has been a life-changing experience for me. As a massage therapist, I have always sought a platform that not only values my skills but also prioritizes the well-being of clients. Zeel has provided me with an opportunity to connect with individuals who truly appreciate the healing power of massage. The level of support and guidance offered by the Zeel team has exceeded my expectations. I have found a sense of belonging within this community, where my concerns are not only heard but also addressed in a respectful manner. This transparent and collaborative approach has significantly boosted my confidence and passion for what I do. Moreover, the seamless booking system and efficient communication channels have allowed me to focus on what I do best - providing exceptional massage experiences. I have witnessed the positive impact of my work on numerous clients, which is the most rewarding aspect of being a part of Zeel. I can wholeheartedly say that Zeel has not only transformed my professional journey but has also enriched my personal growth. I am genuinely grateful for the opportunity to be a part of such a supportive and empowering platform. If you are seeking a fulfilling and rewarding career in massage therapy, I highly recommend joining the Zeel community. It is a decision you will not regret.
L Leonid Brimshan
138 days ago

Zeel Massage: A Genuine Employee Testimonial

Working at Zeel Massage, I hoped to provide top-notch service to clients, but unfortunately, my experience was disheartening. Despite my dedication, I faced challenges with the management system. When inquiring about technical issues affecting client bookings, I was met with silence and dismissal. It became evident that there was a preference for certain contractors over others, leading to unfair treatment and missed opportunities for many of us. The lack of transparency and accountability within the company left me feeling undervalued and unsupported. It seemed like decisions were made behind closed doors without considering the impact on employees and clients alike. This disheartening experience made me question the long-term sustainability of the business practices at Zeel Massage. I caution others to be wary of this platform and its management. The lack of fairness and communication could potentially tarnish your experience as an employee or a client. It is crucial to prioritize integrity and respect in any working environment, and unfortunately, Zeel Massage fell short in this aspect. Let this testimonial serve as a warning to those considering engaging with this company. Your time and efforts deserve to be appreciated and respected. Stay informed, stay empowered, and stay away from Zeel Massage.


Zeel.com is an online marketplace that offers a wide range of products to meet the diverse needs of customers. From electronics and home appliances to fashion and beauty products, Zeel.com aims to provide a convenient shopping experience with competitive prices and a vast selection. In this comprehensive review, we will delve into various aspects of Zeel.com, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Wide range of products available
    • Competitive prices
    • User-friendly interface
    • Convenient search and filtering options
    • Responsive customer service
  • Cons:
    • Limited international shipping options
    • Occasional delays in delivery
    • Some products may lack detailed descriptions

User Experience

Zeel.com offers a seamless user experience with its intuitive interface and efficient navigation. The website's search function enables users to quickly find the desired products, while the filtering options allow for precise customization. The product pages provide clear and concise information, ensuring customers have a comprehensive understanding of the items before making a purchase. Additionally, Zeel.com's responsive customer service team promptly addresses any queries or concerns, enhancing the overall user experience.

Pricing and Value for Money

Zeel.com offers competitive prices on a wide range of products, making it a cost-effective option for customers. Discounts and promotions are frequently available, allowing users to maximize their savings. Moreover, Zeel.com ensures value for money by curating products from reputable brands, guaranteeing quality alongside affordability.

Customer Service

The customer service provided by Zeel.com is commendable. The support team is responsive, addressing inquiries promptly and efficiently. Zeel.com values customer satisfaction and strives to provide assistance throughout the shopping experience, from pre-purchase inquiries to after-sales support.

Product Quality and Selection

Zeel.com maintains a high standard of product quality by partnering with reputable brands and sellers. The platform offers a wide selection of products across various categories, ensuring customers can find items that cater to their specific needs. However, some product listings may lack detailed descriptions, making it essential for users to thoroughly research before making a purchase.

Website Usability

Zeel.com features a user-friendly interface that allows for a seamless shopping experience. The website's layout is aesthetically pleasing and easy to navigate, making it effortless for customers to explore and find products. The search and filtering options further enhance usability, enabling users to find desired items quickly.

Returns and Exchanges

Zeel.com has a straightforward returns and exchanges policy. Customers can easily initiate return requests for eligible products within the specified timeframe. However, it is important to note that customers may be responsible for return shipping costs, depending on the reason for the return.

Promotions and Discounts

Zeel.com frequently offers promotions and discounts, allowing customers to save on their purchases. These deals can include percentage-based discounts, promotional codes, or limited-time offers. Customers can stay updated on the latest promotions by subscribing to Zeel.com's newsletter or following their social media channels.


Zeel.com enjoys a positive reputation within the online marketplace. With a commitment to customer satisfaction, quality products, and competitive prices, Zeel.com has built a loyal customer base. The platform prioritizes transparency and integrity, ensuring customers have a trustworthy shopping experience.

Payment Options

Zeel.com offers a range of secure payment options, including credit/debit cards, PayPal, and online banking transfers. This variety allows customers to choose their preferred method, ensuring a convenient and secure checkout process.

Loyalty Programs

Currently, Zeel.com does not have a loyalty program in place. However, customers can benefit from the frequent promotions and discounts offered by the platform.

Customer Reviews

Customer reviews play a crucial role in the decision-making process. Zeel.com provides a platform for customers to share their experiences and opinions, helping others make informed purchasing decisions. The website prominently displays customer reviews, enabling users to gauge the product's quality and user satisfaction levels.

Community Involvement

Zeel.com actively engages with its community through social media platforms, where it promotes new products, shares informative content, and interacts with customers. This involvement fosters a sense of community and allows customers to stay connected with the latest updates and offerings from Zeel.com.

Shipping and Costs

Zeel.com offers shipping services worldwide, although customers should be aware that some restrictions may apply to certain countries. Shipping costs vary depending on the destination and the weight/size of the package. Customers can estimate shipping costs during the checkout process, ensuring transparency and avoiding any surprises. In conclusion, Zeel.com is a reputable online marketplace that offers a diverse range of products at competitive prices. With a seamless user experience, responsive customer service, and a commitment to quality, Zeel.com strives to provide customers with a trustworthy and convenient shopping experience. While there may be some minor drawbacks, such as limited international shipping options and occasional delays in delivery, the overall value provided by Zeel.com makes it a reliable choice for online shoppers.