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5% users rated Poor
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0% users rated Very Good
70% users rated Excellent
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Camilla Bardini
A Disappointing Experience Turns into a Lesson Learned – A Testimonial for zfarmacia.it
Upon stumbling upon zfarmacia.it, I was filled with excitement to find a new online pharmacy to cater to my needs. However, my journey with them quickly turned into a nightmare that I never imagined. Despite the mishaps and frustrations encountered, I believe in the power of sharing experiences, both positive and negative, to guide fellow consumers. The website's malfunctioning system led me to a series of unfortunate events – from being falsely informed about unsuccessful orders and payments to receiving unexpected deliveries. The incompetence displayed by their staff in handling the aftermath of their own mistakes left me in a state of disbelief. It was disheartening to see them shift blame onto the customer rather than taking responsibility for the chaos they caused. In a desperate attempt to rectify the situation, I resorted to seeking assistance elsewhere, which ultimately proved to be smooth sailing compared to my ordeal with zfarmacia.it. The ease of transaction and professional service offered by another online pharmacy highlighted the stark difference in customer care and reliability. Despite the setbacks, I am grateful for the safety net provided by PayPal's guarantee, offering a glimmer of hope in retrieving my hard-earned money. It is moments like these that remind us of the importance of secure payment methods and trustworthy platforms. While zfarmacia.it may boast of free shipping, the hidden costs and technical glitches overshadow any perceived benefits. The repeated errors and inflated expenses due to the website's faults emphasized the need for transparency and efficiency in online transactions. In conclusion, this harrowing experience has served as a valuable lesson, steering me towards more reputable and customer-oriented online pharmacies. As I bid farewell to zfarmacia.it, I am reminded of the saying, "Once bitten, twice shy." May my testimonial serve as a cautionary tale for others embarking on their online shopping journeys – choose wisely and tread carefully. B
Barbara
Transformed by Exceptional Service
My experience with zfarmacia.it has been nothing short of outstanding. From incredibly fast shipping times to a wide range of professional skincare products, they seemed to have it all. However, a recent purchase of a professional peeling product left me feeling disappointed due to its near expiration date. Given that this product typically lasts for a couple of years and is used sparingly, receiving one with such a close expiry was concerning. Interestingly, I had bought the same item over 2 years ago from a different pharmacy, and it arrived with a similar expiration date. This prompted me to reach out to zfarmacia's customer service team by email, hoping for a quick resolution to my dilemma. Despite emphasizing the urgency of my situation, as I needed the product for the next week, I did not receive a response. This lack of communication left me feeling frustrated and overlooked. Although this experience was disheartening, I believe that zfarmacia.it has the opportunity to further enhance their customer service processes. Despite this setback, I remain hopeful that they will address their communication gaps and continue to provide exceptional service to their valued customers in the future. M
maurizio maurizio
An Unforgettable Experience with zfarmacia.it
I can't help but express my gratitude for the exceptional service provided by zfarmacia.it. Despite a minor setback with a careless courier, zfarmacia.it stood out with their prompt and attentive customer service. The pharmacy staff's quick response and willingness to resolve the delivery issue immediately reassured me of their dedication to customer satisfaction. While the courier's negligence was disappointing, zfarmacia.it's professionalism and proactive approach in handling the situation were truly commendable. It's rare to encounter such a high level of care and responsibility in the online shopping experience, making zfarmacia.it a standout in the industry. This incident, although initially frustrating, only served to highlight the superior service standards upheld by zfarmacia.it. I am grateful for their swift action and genuine concern for my order, which truly sets them apart from other online retailers. Thank you, zfarmacia.it, for turning what could have been a negative experience into a testament to your excellence in customer service. C
Cliente
An Exceptional Experience with ZFarmacia.it: A Testimonial from Bergamo to Milan
Embarking on my online shopping journey with zfarmacia.it was nothing short of exceptional. From the bustling streets of Bergamo to the cosmopolitan charm of Milan, the speed and punctuality of their delivery service truly impressed me. Not only did my package arrive promptly, but the thoughtful gesture of a complimentary item also showcased their high level of professionalism and customer care. I wholeheartedly recommend zfarmacia.it to anyone seeking a seamless and reliable shopping experience. Their top-tier service and attention to detail have won me over as a loyal customer, and I cannot wait to indulge in their offerings again. Thank you, zfarmacia.it, for setting the bar high and exceeding my expectations. A
Antonio Bellomo
An Exceptional Experience at zfarmacia.it
I cannot express enough how incredible my experience was with zfarmacia.it. Within just a few days of placing my order, the medications I needed were promptly delivered to my doorstep. The package was meticulously packed to ensure the contents arrived undamaged, and it included an invoice and receipt that accurately reflected both my details and the products eligible for tax deduction. This level of care and attention to detail truly exceeded my expectations. I am extremely satisfied and grateful for such a positive experience. E
Eva
Exceptional Customer Service at zfarmacia.it
My experience with zfarmacia.it was truly exceptional. When I found out that a product I ordered was out of stock, they immediately offered a refund and apologized for the inconvenience. I then inquired about replacing it with a more expensive item and swapping another product I had mistakenly purchased. Not only did they successfully handle my multiple email requests, but they also managed to find the substitute product, exchanged the incorrect item, and even mentioned that despite the changes resulting in a one euro surplus to their benefit, they were fine with it. In addition to their competitive prices, I received an extra euro discount. After finalizing the email exchanges, they promptly shipped the products, accurately reflecting the agreed-upon substitutions in the order. I can only highly recommend zfarmacia.it for their outstanding customer service and dedication to ensuring customer satisfaction. A
Ale
Exceeding Expectations: Lightning-Fast Delivery and Impeccable Service!
When I stumbled upon zfarmacia.it, I was skeptical about their delivery promises. However, my doubts were quickly dissolved as my order arrived in less than 48 hours, beautifully packaged and ready for me to enjoy. The efficiency of their customer service team was truly impressive and added a personal touch to the whole experience. What truly amazed me was the unbeatable prices on their products, especially considering the quality and offers available. It's not every day you come across such a combination of affordability and excellence. If you're looking for a reliable online pharmacy that not only delivers promptly but also offers top-notch customer service and incredible deals, look no further than zfarmacia.it. I'm beyond satisfied with my experience and will definitely be a returning customer. C
Chiara
A Pleasant Revelation: A Customer’s Delightful Experience with zfarmacia.it
Embarking on my virtual shopping journey at zfarmacia.it was truly a delight. Placing my order on a Wednesday evening, I was pleasantly surprised to find my package awaiting me at my doorstep by Friday morning! The swiftness of delivery truly left me in awe. Furthermore, the exceptional communication from zfarmacia.it throughout the process only added to my positive experience. Their dedication to keeping customers informed and satisfied sets them apart in the industry. Not only was the service impeccable, but the quality of the products received surpassed my expectations. Each item exuded excellence, reflecting the care and attention to detail that zfarmacia.it clearly prioritizes. Lastly, the affordability of their products was another standout feature. Offering competitive prices without compromising on quality, zfarmacia.it ensures that customers like me can access premium goods without breaking the bank. In conclusion, my experience with zfarmacia.it was nothing short of outstanding. I am beyond pleased with my purchase and have no doubt that I will be returning to zfarmacia.it for future shopping needs. Thank you for exceeding my expectations and providing a seamless shopping experience. C
CATIA
A Remarkable Experience with zfarmacia.it
As a first-time buyer from zfarmacia.it, I must say I was truly impressed by the seamless shopping experience. From the moment I placed my order, I was delighted with the prompt delivery and the impeccable condition in which my items arrived. The fact that my package was dispatched the day after I ordered and reached me the very next day showcases the efficiency of their service. Not only was the delivery speedy, but the contents were exactly as described and pictured on the website. The intact packaging reflected the care taken in handling my order, adding an extra layer of satisfaction to my purchase. It's safe to say that my overall experience with zfarmacia.it was exceptionally positive, leaving me eager to return for future needs. In conclusion, zfarmacia.it has truly set the bar high for online shopping with their reliability, timeliness, and attention to detail. I wholeheartedly recommend them to anyone seeking a hassle-free and gratifying shopping experience. S
Saretta
A Lifesaver Pharmacy with Unbeatable Prices
Upon discovering zfarmacia.it, my life has been made significantly easier. I regularly make purchases from this online pharmacy, and I am consistently impressed by their prompt order processing and delivery speed. Placing an order on a Monday and receiving it on Wednesday is a dream come true! Not to mention, the prices are unbelievably low. On average, I spend around 130 euros per month, saving a whopping 70 euros compared to physical pharmacies. This pharmacy is truly a lifesaver for both my health and my wallet. S
Stella
A Disappointing Experience with a Silver Lining of Speedy Delivery
I recently had an experience with zfarmacia.it that left me both frustrated and impressed. I placed an order online (a common occurrence for me) for a vital medical product, opting for expedited shipping with an estimated delivery time of 24-48 hours. This transaction took place on the morning of December 4th. Expecting to receive my order no later than December 7th, I was surprised to discover on that date that my order had only been processed the previous evening. The fast shipping option, it seemed, was just a meaningless add-on. Fast forward to today, December 9th, a Friday, when a delivery attempt was made at 2 PM (unfortunately during their lunch break). Five days later, and I still did not have the urgently needed product, forcing me to suspend my treatment since Wednesday. Taking matters into my own hands, I contacted the courier (after receiving the wrong phone number) only to be informed that delivery would not occur until December 12th. This whole experience was a letdown. Paying extra for expedited shipping only to face inconveniences is certainly disheartening. If given the chance to turn back time, I would have opted to purchase the item directly from a local pharmacy. Regrettably, I cannot recommend zfarmacia.it based on this unfortunate encounter. A
Amina Staffa
Unparalleled Service and Lightning-Fast Delivery!
I cannot express enough gratitude for the exceptional service provided by zfarmacia.it. From start to finish, every interaction was seamless and professional. Within a mere 24 hours of placing my order and making the payment, I was delighted to receive the exact product I had requested. The efficiency and speed of delivery truly exceeded my expectations. I applaud the dedicated team behind this pharmacy for their unwavering commitment to customer satisfaction. Without a doubt, I will be a returning customer, as the entire experience has been nothing short of remarkable. Thank you for setting the bar high in customer service and product delivery! G
Giovanni Della Monica
Unbeatable Service and Generosity at zfarmacia.it!
When I stumbled upon zfarmacia.it, I was a bit hesitant due to some mixed reviews. However, my worries were quickly replaced with sheer satisfaction. I placed my order on a Friday, and to my surprise, it arrived promptly on Monday via a reliable courier service along with a courtesy call to ensure delivery convenience. What truly set zfarmacia.it apart were their incredibly competitive prices, unmatched in the current market. And as a delightful bonus, they included a complimentary sample of magnesium, which was a thoughtful touch that went a long way in winning me over. I can't recommend zfarmacia.it enough for their top-notch service, cost-effective offerings, and unexpected acts of kindness. Two thumbs up from a very impressed customer!👍👍 E
Emanuela
Grateful and Impressed: A Genuine Testimonial for zfarmacia.it
Upon stumbling across zfarmacia.it, I ventured to order hair products on June 27th. After placing the order, I anxiously browsed through reviews only to find recent negative feedback regarding severe delays and lack of responses to inquiries. However, to my surprise and relief, my delivery arrived just three days after ordering. I am beyond satisfied with the prompt service and cannot help but express my gratitude for exceeding my expectations. Thank you, zfarmacia.it, for restoring my faith in online shopping experiences. I
Ilaria Leacche
From Frustration to Satisfaction: A Testimonial for zfarmacia.it
Embarking on an online shopping journey with zfarmacia.it was initially a disappointment, as I found myself in a situation where a substantial order was placed for products that were unexpectedly out of stock. The frustration escalated when the payment was processed smoothly despite this issue. However, what truly transformed this experience was the exceptional customer service that followed. After receiving a reassuring email promising a refund within two business days, I was skeptical. Yet, to my surprise and delight, when I checked today, not only was the refund processed promptly, but the money was also back in my account without any delay. This level of transparency and efficiency reinstated my faith in zfarmacia.it. While the initial hiccup could have deterred me from revisiting this website, the swift resolution and integrity displayed during the refund process have undeniably won me over. Thank you, zfarmacia.it, for transforming a potentially negative experience into one that highlights your commitment to customer satisfaction and trustworthiness.
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