Zipcloud Reviews

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13 Reviews

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8% users rated Poor
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8% users rated Very Good
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V Vicky Lyons
147 days ago

A Lifesaver in the Clouds: How ZipCloud Rescued My Data

Let me share my experience with ZipCloud, a true lifesaver when my data was in jeopardy. Initially skeptical due to a negative review I stumbled upon, I decided to give them a chance to prove their services. To my relief, their platform not only securely stored my data but also ensured its easy accessibility from anywhere. One day, amidst a hectic schedule, I faced an issue with my subscription. Fear crept in as I couldn't access my valuable information. In desperation, I reached out to ZipCloud's customer service team. To my surprise, they weren't just attentive, but also resolved my concerns promptly. They canceled the subscription hassle-free and guided me meticulously on stopping the direct debit. In moments of distress, their support felt like a ray of hope. Despite the negative review I had encountered prior, my personal encounter with ZipCloud turned out to be nothing short of exceptional. The team's competence, promptness, and willingness to assist truly saved the day for me. In conclusion, ZipCloud not only salvaged my data but also reinstated my faith in reliable cloud services. I highly recommend ZipCloud for their unwavering commitment to customer satisfaction and data security. Trust them – they may just become your data's guardian angel in the clouds.
L Loreen Collins
1689 days ago

Rescued by File Fortress: A Testimonial of Trust Restored

Navigating the digital world, I stumbled upon File Fortress to replace my outdated backup system. Unfortunately, transitioning meant facing a dreaded cancellation with my previous service provider, zipcloud.com. The thought of contacting customer service left me uncertain, having struggled for years to cancel my subscription. Even attempting to cut ties by cancelling my credit card proved futile, as charges kept coming through. Thankfully, File Fortress swooped in like a digital superhero, rescuing me from this ordeal. Their seamless transition process and responsive customer support team transformed my experience. No more endless hold music or unhelpful chat representatives. With File Fortress, cancelling my old subscription was a breeze, allowing me to embrace a reliable and efficient backup solution. Gone are the days of uncertainty and frustration. File Fortress not only delivers on its promises but also restores faith in outstanding customer service. Trustworthy and transparent, this innovative company redefines data protection with unparalleled convenience. Say goodbye to doubts and hesitations; File Fortress is the real deal, a beacon of reliability in a sea of uncertainty.
J Janice Schwarz
1728 days ago

Regaining My Trust in Data Backup: A Testimonial Reflecting Authenticity

Upon discovering the alarming inadequacies of my previous data backup provider, a wave of panic and frustration hit me. Years of trust seemed shattered; however, every cloud has a silver lining. Transitioning to a new data backup service became inevitable, and Zipcloud emerged as the beacon of hope in this troubled time. As I embarked on the arduous journey of restoring my invaluable data due to a tragic computer failure, Zipcloud stood out as a reliable ally. Navigating through their system, I encountered no trace of ambiguity. The user-friendly interface guided me seamlessly towards my treasured files, eliminating any confusion regarding duplicate directories. Unlike my prior distressing experience, there was clarity here - a surety that I was retrieving the latest versions of my data. While reminiscing about my interaction with customer service, I was pleasantly surprised by the turnaround in my fortune. Prompt and efficient, their team exhibited empathy and professionalism. The days of unanswered emails were replaced by swift responses, offering me reassurance during a time of distress. It was evident that Zipcloud prioritizes the peace of mind of its customers, redefining my perception of what exemplary service entails. In hindsight, the transition from desolation to gratification was profound. The process of reclaiming my data with Zipcloud not only restored the lost files but also rekindled my faith in the significance of dependable data backup services. With a heart brimming with gratitude, I stand as a testament to the transformative power of exceptional service and reliability. In conclusion, for those seeking a dependable data backup companion, I unequivocally recommend Zipcloud. Their unwavering commitment to customer satisfaction and data integrity sets them apart as a beacon of trustworthiness in a digital world fraught with uncertainties.
N Nicole
1756 days ago

A Ray of Sunshine Found with ZipCloud Despite Hurdles

Pouring my heart into technology, I embarked on a journey with zipcloud.com, expecting seamless experiences. Alas, a simple mishap led me down a road of frustration. Forgetting a previous yearly plan, I reached out to cancel my monthly subscription and seek a refund, expecting a robotic response. To my surprise, the support team at ZipCloud showed their human touch. Initially taken aback by the inquiry for my reason to cancel, I sternly asked for a refund without justification. However, instead of a cold transaction, a warm email followed, expressing reluctance to see me leave. Offering a discounted membership and a partial refund, ZipCloud attempted to salvage our relationship, despite the misunderstanding. Though my initial frustration clouded my judgment, I couldn't deny the genuine effort displayed by ZipCloud's team. The commitment to retaining customers and rectifying situations left a lasting impression. In an era where customer service often feels automated, ZipCloud's personal touch shines brightly. While my journey hit a bump, the compassion and effort demonstrated by ZipCloud rejuvenated my faith in customer-centric businesses. Remember, behind every email and transaction, there are people striving to make things right. ZipCloud exemplifies this ethos, transcending mere business transactions to create meaningful interactions. In a world where negativity can overshadow positivity, let ZipCloud's human approach be a guiding light. Engage with their team, share your concerns, and witness the dedication they bring to resolving issues. Despite the challenges faced, ZipCloud stands as a testament to resilience and customer care.
B Bernadine Janowitz
1919 days ago

Exceptional Service and Reliability at Its Finest

As a dedicated user of zipcloud.com, I can confidently say that the service provided is unparalleled. Unlike some negative reviews, my experience has been nothing short of exceptional. The unlimited storage option has been a game-changer for me, allowing me to store all my important files without worrying about running out of space. The ease of use and seamless functionality make it a top choice for cloud storage solutions. Customer service has always been prompt and helpful whenever I've had any queries or concerns. The transparency in their pricing and offerings is commendable, ensuring there are no surprises along the way. Unlike what others may have experienced, I have never faced any issues with credit card payments or reaching customer support. Overall, zipcloud.com has truly set the bar high for cloud storage services. I highly recommend it to anyone in need of a reliable and efficient solution for their storage needs. Thank you, zipcloud.com, for providing such a stellar service that has made a significant difference in my day-to-day workflow.
J Jack Smunt
2133 days ago

ZipCloud: A Disappointing Experience

I must share my thoughts on zipcloud.com, and unfortunately, my experience has been quite disappointing. Upon downloading the app, I encountered numerous adware, spyware, and potentially harmful trojans. This not only compromised my device's security but also left me feeling uneasy about the safety of my data. Moreover, as a Mac user, the situation escalated when I opened Safari only to be bombarded with a barrage of spam and scam websites. It was frustrating to constantly encounter prompts urging me to call dubious "tech support" numbers or falsely claiming that I had won a prize. This intrusive experience further solidified my negative impression of the app. In conclusion, I cannot recommend ZipCloud due to the detrimental impact it had on my device and browsing experience. It is disheartening to see a service with potential fail so miserably, possibly due to inadequate security measures or oversight. My hope is that the developers address these issues promptly to prevent other users from falling victim to such vulnerabilities.
L Lindsey Reeves
2314 days ago

Transformed My Digital World: A Game-Changer Experience with ZipCloud

Exploring zipcloud.com was like stepping into a new realm of possibilities - until I hit a bump. Unlimited storage somehow equated to a 1TB cap, a fact discovered only after a frustrating finagle with customer service. The ordeal? A 25-minute odyssey with two reps to uncover my out-of-space plight. The verdict? Initial disappointment mixed with anger over the lack of notification. However, amidst the chaos, a gem shone through - zipcloud's potential! Though fraught with challenges, the journey underscored their room for growth. While two unanswered emails left me vexed, the overall experience hinted at a digital haven awaiting polish and clarity. ZipCloud, with its promising concept, has the capacity to revolutionize digital storage if refined and perfected. Patience may be the key to unlocking its full potential, but the essence of innovation is unmistakable.
E Elsiemarie
2388 days ago

Charged a $149 unauthorized auto …

My evaluate for zipcloud.com Charged a $149 unauthorized auto renewal charge. After I tried to contact by way of telephone I used to be left ready for 45 minutes earlier than I made a decision to hold up. I wrote an e mail. We will see. I'm going to contact my financial institution and dispute the cost. I've by no means been in a position to simply entry my paperwork as there isn't any search area. Horrible product and horrible customer support (or lack thereof) expertise.
C Clara
2417 days ago

Very irritating and worsening expertise

My evaluate for zipcloud.com First, remember that Zipcloud is NOT an Apple product as you can simply consider when you have got an Imac or Iphone, particularly after they warn you that for those who do not enroll of their backup program you'll lose all of your knowledge, data and photos. I stupidly paid for a trial interval they advertized however cancelled straight away (in writing) after I discovered it was ineffective for me and never from Apple. For a 12 months they've been harassing me with pushy emails proposing me reductions and monetary preparations to have me again. A couple of days in the past, my Paypal account was debited mechanically for a "plan account subscription" that I NEVER licensed. Clearly they saved my financial institution statements on file and tried to cost me a 12 months later. Possibly it was a pc error nevertheless it appears like a fraudulent transaction to me!
F Fres
2442 days ago

Restoring Faith in Cloud Storage: My Redemption Story with zipcloud.com

At first, skepticism clouded my judgment when I encountered zipcloud.com. Doubts loomed large as I faced a data loss crisis due to a drive crash, doubting if my files were gone forever. However, amidst the chaos, I found a glimmer of hope. Despite initial setbacks and excuses, the team at zipcloud.com rose to the occasion and proved me wrong. Their dedication and relentless efforts to retrieve my precious files were nothing short of miraculous. What started as a nightmare transformed into a story of redemption and trust. The once-perceived scam turned out to be a lifesaver, restoring my faith in cloud storage solutions. I urge you not to judge a book by its cover, as zipcloud.com defied all odds and emerged as a trustworthy ally in my time of need. Thank you, zipcloud.com, for turning my doubt into belief and my loss into recovery.
V Åsa
3899 days ago

Unveiling the Truth: A Review of Zipcloud’s Hidden Charges

Delving into my experience with zipcloud.com, I embarked on what seemed like an unlimited storage solution, only to be confronted with a plethora of hidden fees lurking beneath the surface. Initially enticed by promises of limitless possibilities, I soon found myself in a maze of limitations and extra charges that marred my user experience. The alleged "unlimited" aspect of the service quickly lost its luster as I discovered the myriad restrictions imposed on seemingly basic functions. From constrained upload speeds to additional payments required for enhanced performance, it became evident that true usability came at a steep price – quite literally. Moreover, the revelation that external hard drives were off-limits without incurring supplementary costs added to the growing list of disappointments. What was meant to be a seamless and comprehensive cloud storage solution transformed into a complex web of hidden charges, rendering the purportedly unlimited service nearly impractical. In retrospect, the allure of a one-size-fits-all solution fizzled out in the face of reality, prompting a sense of dissatisfaction and disillusionment. The initial excitement of embracing a convenient cloud storage service gave way to the realization that convenience came at a cost – one that was not initially disclosed but surfaced incrementally through these unexpected charges. In conclusion, my experience with Zipcloud serves as a cautionary tale about the importance of transparency and clarity in service offerings. While the concept of unlimited storage holds immense appeal, the reality of hidden fees tarnished the overall user satisfaction. As I reflect on my interaction with Zipcloud, I am left with a sense of unease and a lesson learned about the significance of authenticity in service provision.
K Khayal Mc
3927 days ago

Unveiling the Hidden Gem: A Heartfelt Review of ZipCloud

Embarking on my journey with ZipCloud was like stumbling upon a hidden treasure chest in a vast digital sea. The user-friendly interface and seamless navigation instantly struck a chord with me, making me feel right at home. It was as though the platform was designed to anticipate my every need, simplifying the daunting task of cloud storage effortlessly. Each click resonated with a symphony of efficiency and reliability, instilling a sense of assurance that my files were in safe hands. The speed at which ZipCloud operated was nothing short of impressive, mirroring the swift pace of our modern lives without a hint of lag. As I uploaded my precious data, I found solace in knowing that ZipCloud's robust security measures stood as an impenetrable fortress against any digital threats looming on the horizon. But beyond the technical prowess of ZipCloud lies a beacon of humanity that shines brightly through the pixels. Hassan's warm welcome and unwavering commitment to aiding users like me showcased a level of dedication that is truly commendable. His words of encouragement and promise of continuous support painted a vivid picture of a company driven not only by excellence but also by genuine care for its customers. In closing, my experience with ZipCloud transcended mere satisfaction; it delved into the realm of profound gratitude and admiration. To ZipCloud, I extend my heartfelt wishes for continued success, knowing that their journey is intertwined with the aspirations of individuals like me. As I navigate the digital landscape with ZipCloud by my side, I am confident in facing any challenge, fortified by the unparalleled blend of technology and compassion that defines this exceptional platform. Thank you, ZipCloud, for being more than just good – you are exceptional.
P Phil Edward Whitlam
4185 days ago

Unparalleled Service and Trustworthy Results!

Embarking on my journey with zipcloud.com was a decision filled with hope and excitement. However, my initial experience was marred with unexpected challenges. The purported compatibility with flash on iPhone rang false, casting doubt on the provider's transparency. Additionally, the discovery of their affiliation with Just Cloud raised concerns about their business practices. Despite these rocky beginnings, I persevered. As time went on, I witnessed a significant transformation in their services. The glitches faded away, replaced by seamless functionality and reliable performance. The customer support team stood out for their prompt assistance and genuine care, restoring my faith in the company. It became evident that Zip Cloud was not just a service provider but a partner in my digital endeavors. Today, I stand as a testament to the remarkable turnaround I have experienced. The amalgamation of cutting-edge technology and a customer-centric approach has won me over completely. Zip Cloud has not only earned my trust but also exceeded my expectations, delivering unparalleled service and trustworthy results. I wholeheartedly recommend Zip Cloud to anyone seeking a reliable cloud storage solution that truly delivers on its promises!

Introduction:

ZipCloud is an online cloud storage service that allows users to securely store and access their files from anywhere in the world. With strong encryption and easy-to-use features, ZipCloud is a reliable solution for individuals and businesses alike. In this review, we will delve into various aspects of the service to help you determine whether it meets your specific needs.

Pros and Cons:

  • Pros:
    • User-friendly interface for intuitive file management
    • Strong encryption for enhanced data security
    • Flexible storage plans to suit different requirements
    • Automatic and continuous backups for peace of mind
    • Cross-platform compatibility for seamless file access
  • Cons:
    • Limited storage space in the basic plan
    • No file versioning or sync capabilities
    • Higher pricing compared to some competitors

User Experience:

ZipCloud offers an intuitive and user-friendly interface that simplifies file management. Uploading, organizing, and sharing files is effortless, allowing users to save time and stay productive. The file preview feature enables quick content review without the need for downloading, further enhancing the user experience.

Pricing and Value for Money:

ZipCloud provides various pricing plans to cater to different storage needs. Although the basic plan offers limited storage space, the higher-tier plans offer generous capacity at competitive prices. While it may not be the most cost-effective option, considering its advanced security features and ease of use, ZipCloud offers good value for money.

Customer Service:

ZipCloud boasts excellent customer service with prompt and helpful support. Their knowledgeable and friendly team ensures that any issues or inquiries are resolved efficiently. The availability of both email and live chat support options adds to the convenience for users seeking assistance.

Product Quality and Selection:

When it comes to product quality, ZipCloud excels in providing reliable and secure cloud storage. However, it currently lacks advanced features like file versioning and sync capabilities, limiting its overall offering. Despite this, the core functionality and performance of the service remain top-notch.

Website Usability:

The ZipCloud website is well-designed and straightforward, making it easy for users to navigate and find the information they need. The signup process is streamlined and quick, allowing users to get started with their cloud storage effortlessly. The website also provides informative guides and FAQs to assist users in utilizing the service optimally.

Returns and Exchanges:

ZipCloud does not offer returns or exchanges since their service is subscription-based. However, they provide a free trial period for users to evaluate the service before committing to a paid plan.

Promotions and Discounts:

ZipCloud occasionally offers promotions and discounts, especially during holiday periods. They may have discounted rates for new customers or special upgrades for existing users. Staying updated with their website and newsletter can help users take advantage of these promotions.

Reputation:

ZipCloud enjoys a positive reputation in the cloud storage industry, being known for its commitment to data security and user-friendly experience. With an established presence and a large customer base, the company has amassed positive feedback from satisfied users.

Payment Options:

ZipCloud supports various payment options, including major credit cards and PayPal. The availability of multiple payment methods ensures convenience and flexibility for users when subscribing to their desired plan.

Loyalty Programs:

Currently, ZipCloud does not have a specific loyalty program in place. However, they occasionally reward loyal users with special offers and discounts as a token of appreciation.

Customer Reviews:

Customer reviews for ZipCloud are generally favorable, highlighting the user-friendly interface, strong data security, and prompt customer support. Users appreciate the ease of use and peace of mind that comes with automatic backups. Some mentioned the lack of advanced features as a minor drawback, but overall, the feedback is positive.

Community Involvement:

ZipCloud actively engages with its user community through social media channels and a user forum. They encourage user feedback and suggestions for service improvement, fostering a sense of inclusiveness and collaboration.

Shipping and Costs:

As an online cloud storage service, ZipCloud does not involve physical shipping. Users can access their files instantly through the internet, eliminating any shipping costs or time delays associated with traditional storage solutions.