Zoylo Reviews

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5 Reviews

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In the Health & Medical category

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40% users rated Excellent
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M Manu D
1147 days ago

Their customer care number comes as an…

When I first visited Zoylo.com, I was intrigued by their user-friendly interface and the wide range of healthcare products they offered. Excited to make a purchase, I quickly added the items to my cart and proceeded to checkout. However, my excitement soon turned into frustration when I encountered a problem with their customer care number, which appeared to be invalid. Feeling a bit worried about my order, I tried to reach out to their support team to seek assistance, but to no avail. Despite multiple attempts, the order remained stuck in the processing phase, leaving me unsure about its status and unable to track it or even cancel it. This experience left me feeling helpless and dissatisfied. It seemed like there was no way for me to get my money back or even receive any form of support from the company. The lack of reliable customer service was truly disappointing and made me question the integrity of the entire purchasing process. After this ordeal, I felt compelled to share my experience to warn others about the potential challenges they might face when dealing with Zoylo.com. The frustration of having a seemingly unresolvable issue linger and the uncertainty of whether my order would ever be fulfilled left me feeling utterly disappointed and dissuaded from using their services again. It's a shame, because the initial promise of a hassle-free shopping experience quickly turned into a nightmare. In conclusion, the experience with Zoylo.com left me feeling disheartened and wary of using their services in the future. The lack of a functional customer care number and the subsequent inability to resolve the issue with my order has truly tarnished my perception of the company. I hope no one else has to go through a similar ordeal and urge the company to improve their customer support to ensure a more positive and reliable experience for their customers.
D Devisree M
1283 days ago

Unbeatable Convenience and Service Excellence

Let me begin by saying that Zoylo.com has completely transformed my experience of purchasing medicine. Their service is nothing short of excellent, and I cannot recommend them highly enough. When I discovered Zoylo.com, I was immediately impressed by the seamless and user-friendly platform, offering a wide range of pharmaceutical products and healthcare services. One of the standout features of Zoylo.com is their unparalleled commitment to timely deliveries. Without fail, every time I have placed an order, my medicine has been promptly delivered to my doorstep, ensuring that I never have to go without the essential medication I need. This reliability has been a game-changer for me, providing peace of mind and convenience that is truly invaluable. Furthermore, the discounts available on Zoylo.com are a fantastic bonus. As someone who has to manage ongoing healthcare costs, the savings I have enjoyed through their platform have been significant. It's refreshing to find a service that not only prioritizes efficiency and quality but also offers genuine affordability. Another aspect of Zoylo.com that I greatly appreciate is their customer service. Should there ever be a query or concern, their support team is consistently responsive, demonstrating a genuine dedication to customer satisfaction. This level of care has not gone unnoticed and has further solidified my trust in their brand. Overall, Zoylo.com has undoubtedly earned my loyalty. Their commitment to exceptional service, punctuality, cost-effectiveness, and customer care sets them apart in the realm of online pharmaceutical platforms. I have found a reliable partner in managing my healthcare needs, and I wholeheartedly urge others to experience the unbeatable convenience and service excellence that Zoylo.com offers.
K Kiran
1377 days ago

Worst EVERYTHING

Exceptionally Poor Service and Customer Experience at Zoylo.com I recently had an incredibly frustrating experience with Zoylo.com that I feel compelled to share. From the moment I engaged with their services, it was evident that something was amiss. The culmination of numerous disappointments led me to the conclusion that Zoylo.com provides the worst customer service, hands down. Upon placing my order, I was required to pay upfront, a practice that set off immediate red flags. Unfortunately, my intuition was correct, and the delivery process turned into a veritable nightmare. Not only did Zoylo.com fail to adhere to the agreed-upon timelines, but the quantity of items received was also incorrect. Upon realizing that part of my order was missing, I attempted to seek resolution through their customer care team, only to be met with absolute silence. It became clear that Zoylo.com's customer care representatives were utterly inept, providing no viable solutions or even basic communication. Furthermore, the billing and invoicing process proved to be problematic, with discrepancies and a blatant lack of transparency. The back-end team's performance was equally abysmal, further exacerbating the already deplorable situation. This pervasive pattern of negligence ultimately led to a sense of being swindled, as Zoylo.com held onto a portion of the funds without any intention of fulfilling their end of the transaction or issuing a refund. It is truly regrettable to reaffirm that Zoylo.com epitomizes the concept of a lost cause. Their substandard practices and complete disregard for customer satisfaction immediately disqualify them as a viable option for individuals seeking reliable and trustworthy services. It is abundantly clear that engaging with Zoylo.com results in wasted time, effort, and, most significantly, money. In light of my harrowing experience, I unequivocally advise potential customers to stay far away from Zoylo.com. The pitfalls and frustrations that await those who dare to engage with this company are certainly not worth the risk. My hope is that by sharing my ordeal, others can avoid being ensnared in the web of incompetence that is Zoylo.com.
A abhinav
1773 days ago

i have placed an order on 05.04.2019…

Customer Testimonial: Zoylo.com - A Disappointing Experience I recently had a regrettable encounter with Zoylo.com that left me feeling utterly dissatisfied and cheated. It all began when I placed an order on 05.04.2019 with high hopes, only to be repeatedly disappointed by the lack of transparency and professionalism displayed by this company. After making my purchase, I eagerly awaited the arrival of my order, only to find myself in a disheartening loop of unanswered calls and unhelpful chats when I sought updates on the status of my order. The lack of clear communication became increasingly frustrating as I struggled to obtain any concrete information about my purchase. To my dismay, after an extensive period of waiting, I finally received a notification informing me that the medicines I had ordered were out of stock, and consequently, my entire order had been canceled. This news was disheartening enough, but what followed further intensified my disillusionment. Despite the cancellation of my order, the refund for my payment had not been processed and returned to me, even as of 19.04.2019. This experience with Zoylo.com has led me to conclude that their business practices are severely lacking in integrity and honesty. The unfulfilled promises, coupled with the absence of accountability, reflect a blatant disregard for their customers' trust. In summary, my engagement with Zoylo.com has been nothing short of deeply disappointing. The failure to deliver on their commitments, combined with the apparent mishandling of financial matters, has left me gravely dissatisfied and questioning the legitimacy of their operations. I would strongly advise potential customers to exercise caution and weigh their options carefully before choosing to engage with this company. My hope is that by sharing my experience, others may be spared the frustration and disillusionment that I have had to endure.
J Jessica
1807 days ago

Convenient and Affordable: How Zoylo.com Transformed My Medicine Shopping Experience

Let me start by saying that zoylo.com is an absolute game-changer when it comes to purchasing medicines online. As someone who relies on regular medication, finding a reliable platform with affordable prices and efficient delivery was a game-changer for me. The app's user interface is not only intuitive but also incredibly easy to navigate. I was able to find the medications I needed without any hassle, thanks to the well-organized categorization and search function. Moreover, the seamless ordering process made the entire experience a breeze. One of the standout features for me was the competitive pricing. Zoylo.com offers great discounts on a wide range of medicines, making it a cost-effective option, especially for long-term prescriptions. The transparency in pricing was refreshing, and it's evident that they prioritize affordability without compromising on quality. What truly sets zoylo.com apart is their unparalleled delivery speed. I was pleasantly surprised by how quickly my orders arrived. The efficiency in this aspect is a testament to their commitment to customer satisfaction. Tracking my orders was a stress-free experience as the app provides real-time updates, ensuring that I was well-informed every step of the way. This level of transparency and communication speaks volumes about the app's dedication to customer convenience and reliability. In conclusion, zoylo.com has significantly simplified and enhanced the way I purchase medicine. The combination of user-friendly interface, competitive pricing, and prompt delivery has earned my trust and loyalty. I highly recommend zoylo.com to anyone in need of a convenient, affordable, and trustworthy online pharmacy solution.

Introduction

Zoylo.com is India's leading healthcare aggregator, offering a one-stop platform that provides access to the best healthcare services and products. The platform caters to all healthcare needs, including online consultations, diagnostics, wellness, and medicines. Zoylo.com aims to bridge the gap between healthcare service providers and patients, making healthcare providers accessible to patients across India.

Pros and Cons

Pros:
  • Wide range of healthcare services and products
  • Convenient and user-friendly platform
  • Multiple payment options
  • Excellent customer service
  • Attractive loyalty programs and promotions
Cons:
  • Shipping charges may vary from location to location
  • Some areas in India may have limited availability of services and products

User Experience

Zoylo.com offers a smooth and seamless user experience, with a simple and easy-to-use layout. The platform's user-friendly interface ensures that all customers can easily find the healthcare services and products that they need. The website is designed to be responsive, making it easy to access the platform from any device.

Pricing and Value for Money

Zoylo.com offers competitive pricing for its services, ensuring that customers receive the best value for their money. The platform offers various promotions and discounts, making it an affordable option for all. Customers can also redeem loyalty points and cashback offers, making the platform even more cost-effective.

Alternatives

Zoylo.com faces stiff competition from other healthcare platforms such as Practo, 1mg, and Netmeds. However, Zoylo.com stands out due to its wide range of healthcare services and products, attractive promotions and discounts, and excellent customer service.

Customer Service

Zoylo.com has an efficient customer service team that is available 24/7 to assist customers with any queries or issues. The platform's customer service team can be contacted via email or phone, and customers can expect a prompt and efficient response.

Product Quality and Selection

Zoylo.com offers a wide range of high-quality healthcare products and services. The platform sources products from reputable brands and suppliers, ensuring that customers receive the best products available. Customers can browse through various categories of products, including medicines, diagnostics, wellness, and more.

Website Usability

Zoylo.com's website is easy to navigate, with a simple and user-friendly layout. The platform's search function allows users to easily find the products and services that they need. Zoylo.com also has a dedicated mobile app, providing users with a seamless shopping experience on the go.

Returns and Exchanges

Zoylo.com has a straightforward return and exchange policy. Customers can contact the platform's customer service team for any queries or issues with their orders. The platform also has a hassle-free refund policy, ensuring that customers receive timely refunds for any returned products.

Promotions and Discounts

Zoylo.com offers various promotions and discounts to make its services and products more affordable for all customers. The platform regularly hosts seasonal sales and offers attractive loyalty programs, making it possible for customers to earn cashback and other rewards.

Reputation

Zoylo.com has a good reputation and is known for its excellent customer service, wide range of healthcare services and products, and attractive promotions and discounts. The platform has received positive reviews from customers, with many praising the platform's efficiency and user-friendliness.

Payment Options

Zoylo.com offers multiple payment options, including credit and debit cards, net banking, and mobile wallets. The platform ensures that all transactions are secure and encrypted, providing customers with peace of mind when making payments.

Loyalty Programs

Zoylo.com offers attractive loyalty programs, allowing customers to earn points for their purchases. Customers can then redeem these points for cashback and other rewards. The platform's loyalty programs make shopping on the platform more affordable for all customers.

Customer Reviews

Customers have praised Zoylo.com for its excellent service, wide range of healthcare services and products, and attractive promotions and discounts. Customers have also noted the platform's user-friendly interface and efficient customer service.

Community Involvement

Zoylo.com is actively involved in community initiatives, such as providing healthcare services and products to underprivileged communities. The platform also partners with various NGOs and social organizations, providing support and assistance to those in need.

Shipping and Costs

Zoylo.com offers shipping services to various locations throughout India. Shipping costs may vary, depending on the location and the weight of the order. However, the platform regularly offers free shipping promotions, making it more affordable for customers to receive their orders.